We recently gave up a property which we rented from this agent. Every 6 months we had to pay them £75 to renew our contract. We came to an agreement with the landlady and she told the agent to let us have our deposit back. But the agent is refusing to do this but Martin wants 140.00 from the deposit revenue lost for not renewing our contract for another 6 months.
This is the very worst agent I have dealt with, steer clear of them by a mile. And they can be pretty rude to you on the phone.