Jun 21,2015
Minithumbup
Kay
By: 'Recent Tenants'
Jun 21,2015
0 people found
this helpful
We would like to thank Elizabeth, Kay and Stacey and overall would recommend this agent to others. Elizabeth Lloyd was consistently courteous, clear, prompt and friendly in her email and telephone communications with us.
Kay Bowler was efficient, helpful, dedicated, knowledgeable about maintenance issues, and helped to smooth the moving out process and enable a satisfactory return of our deposit.
Where we encountered some difficulties were in the moving in date and the handling of one viewing during the notice period, these were dealt with by other staff members. Stacey Davies-Bowler resolved these complaints professionally and courteously in a management capacity.
Overall the company acts reasonably and fairly and the house was exactly as described and in good condition. Moreover, maintenance issues and routines were dealt with promptly and with due diligence (e.g. electrical and gas safety) and there was never any question as to regard for safety of tenants. As a result we were happy to recommend the house and agent to an acquaintance.
Was this helpful? Yes
By: Elizabeth
Oct 24, 2015
Thank you for such a kind review, we are pleased that you have been satisfied with our service and would be happy to help you again in the future.

Kind Regards,
Elizabeth

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Pinewood Properties

33 Holywell Street Chesterfield
Derbyshire
S41 7SA

01246 224286

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