“After 4 years of being a tenant through Hallett and Co, ......”
2 Star Review
Jun 19,2015
By:
'Anonymous'
Jun 19,2015
Branch: Richmond, 6 Royal Parade Station Approach
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: TW10
Branch: Richmond, 6 Royal Parade Station Approach
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: TW10
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After 4 years of being a tenant through Hallett and Co, it is a complete relief to have moved and no longer have to deal with them.
Every question raised with them / problem reported has always involved subsequent phone calls, emails, even visits direct to the branch in a desperate bid to get Giles to even acknowledge any form of contact, let alone deal with the issue. This is possibly due to a mixture of laziness and lack of staff, either way it's been rediculously frustrating dealing with him. Even things that are in his benefit get left - it took over three months of chasing for him to simply renew our tenancy contract, despite there being no issues and no changes, other than a slight rental increase.
Our approach became to deal with him as little as possible and instead go directly to our extremely helpful landlord. How Halletts can claim any money at all from her for 'managing' the property is, quite frankly, scandalous.
The only upshot of this is that the branch are so utterly useless and out of date, that rental prices do seem to be slightly lower than the average - plus, their lack of urgency in any matter does result in savings for the tenant when it comes to them failing to either realise or act on any potential annual increase in rent. Every cloud and all that.
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