Connells
Westbury On Trym Bristol, Bristol, BS9
1.6/5, 10 reviews
10% recommended
33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“I'm afraid the agent are dependant on their legal team ......”

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Jun 18,2015
Minithumbdown
By: 'Dr'
Jun 18,2015
0 people found
this helpful
I'm afraid the agent are dependant on their legal team with a mission to get the most out of their clients. We marketed a property with them and were so unhappy with their communication. We left them to another excellent agent. we sold the property with the new agency. The buyer did make an offer at some point via connells but was ridiculously low, so we rejected it. he appeared a few months later to the new agency and was convinced by the talented agents to put the price up which we accepted. Connells a year later are still chasing us for fees of introducing the buyer. Seems like we are funding them as they couldn't do the job! they never tried to convince the buyer to put the price up. Never ever to be used again! a headache agency. They managed to make the process so painful.
What agent could do to change your mind?
Respect their client and accept their failure in selling the property rather than chasing for money whilst they can to get anything from their client. Awful experience.
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Opening Hours
Address

Connells
1/3 Stoke Lane Westbury-On-Trym
Westbury on Trym,Bristol
City of Bristol
BS9 3DP
0117 9501552

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 33% £250,000 £250,000
Lettings 0% 0% £1,150 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 2 0 2 0 0 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Jessica Zammit-Haber has been a superb help when managing my ......”

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Feb 22,2017
Minithumbup
Jessica
By: 'Kirstie'
Feb 22,2017
0 people found
this helpful
Jessica Zammit-Haber has been a superb help when managing my property in Bristol. She reacts to emails very quickly and efficiently and deals with any issues with the utmost professionalism. I cannot thank her enough for her help and for making renting our property so ...
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Comment on agent fees
Ok
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“I'm afraid the agent are dependant on their legal team ......”

Share on :
Jun 18,2015
Minithumbdown
By: 'Dr'
Jun 18,2015
0 people found
this helpful
I'm afraid the agent are dependant on their legal team with a mission to get the most out of their clients. We marketed a property with them and were so unhappy with their communication. We left them to another excellent agent. we sold the property ...
read full review
What agent could do to change your mind?
Respect their client and accept their failure in selling the property rather than chasing for money whilst they can to get anything from their client. Awful experience.
Attached Filesnbsp;
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“I dealt with Connells, Filton (Bristol) when looking for my ......”

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Oct 26,2014
Minithumbdown
By: 'Sylvia'
Oct 26,2014
0 people found
this helpful
I dealt with Connells, Filton (Bristol) when looking for my first house. At first Simon was very friendly and helpful. But as soon as we mentioned our deposit amount, his eyes lit up and he started trying to hype up the property, and say amounts ...
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What agent could do to change your mind?
Maybe I'd feel better about it if they called up and profusely apologised for their lack of communication and had a very good excuse. Help us get a good deal on a house without being all about their own wages!!
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“I went to them believing that they can sell my ......”

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Jul 21,2014
Minithumbdown
By: 'Shu'
Jul 21,2014
1 people found
this helpful
I went to them believing that they can sell my property, but unfortunately they did not put any effort. When we talked for the first time, I explained ti them that the communication is really important for me, and James promised, that they will call ...
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What agent could do to change your mind?
Just to start to work.
Attached Filesnbsp;
Comment on agent fees
They don't do work for a penny.
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“Connells were very unhelpful and rude to myself and two ......”

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Dec 16,2013
Minithumbdown
Kat
By: 'Notimpressedtobehonest'
Dec 16,2013
5 people found
this helpful
Connells were very unhelpful and rude to myself and two housemates this November - December when trying to rent a property. I work in customer service myself and would be fired for half the things Connells did to us. Here are some of the problems ...
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What agent could do to change your mind?
Quit the job or retrain.
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“We chose full management at 10% plus VAT. What did they ......”

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Mar 24,2013
Minithumbdown
By: 'Vectra'
Mar 24,2013
8 people found
this helpful
We chose full management at 10% plus VAT. What did they do? Lied about electric test report then told me I was mistaken about what they had told me. Lied about status of gas report which resulted in last minute checks being required before tenant moved ...
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What agent could do to change your mind?
They need to employ experienced people rather than what appears to be the cheapest available.
Attached Filesnbsp;
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“I should have heeded my instincts when I took a ......”

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Sep 26,2012
Minithumbdown
By: 'carole'
Sep 26,2012
6 people found
this helpful
I should have heeded my instincts when I took a rented flat six months ago took ages to deal with paperwork . When I terminated my contract Connells secretly showing prospective people around my flat they found my girlfriend in bed one day thats how i ...
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“Very lacklustered. Nothing they did was very professional.1 viewing in ......”

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Aug 29,2012
Minithumbdown
By: 'bungledegg'
Aug 29,2012
5 people found
this helpful
Very lacklustered. Nothing they did was very professional. 1 viewing in a 13 months!...
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“My partner and I viewed a property with a view ......”

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Feb 06,2012
Minithumbdown
By: 'IHATECONNELLS'
Feb 06,2012
10 people found
this helpful
My partner and I viewed a property with a view to letting, and fell in love with the house. The initial deposit was extremely steep, but we wanted it too much to let go. However, after telling 'Ellie' that we would be getting a loan ...
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“I was under the impression that agents were desperate to ......”

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Dec 02,2011
Minithumbdown
By: 'Confused.com'
Dec 02,2011
7 people found
this helpful
I was under the impression that agents were desperate to sell properties to earn some commission. Recently I contacted Connels to view a property. After 3 phone calls and having been advised that they were required to give the vendor 24 hours notice of a viewing, I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Bristol BS9 3DP



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