“Rented through them for over a year. The property was ......”
1 Star Review
Jun 14,2015
By:
'naturalpolice'
Jun 14,2015
Branch: Cardiff, 95 Pontcanna Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: CF14
Branch: Cardiff, 95 Pontcanna Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: CF14
1
people found
this helpful
Rented through them for over a year. The property was damp and repairs were dealt with badly. Communication from them is dire and you have to constantly phone only to be fobbed off to other members of staff with promises of a call back that never materialises. They will also move anyone in just to get rent, regardless of the effect on others in the building. We spent the last 4 months of our tenancy living beneath incredibly noisy drunks, which meant being kept awake into the early ours most nights despite being professionals in full time employment. I urge anybody who is silly enough to rent through this company to check any initial paperwork meticulously, particularly the inventory as they have attempted to charge us for damage that was already in the property when we moved in. The staff are rude and do not deal with disputes well. Even their own contractors warned us about the way they deal with customers' bonds. I don't normally write reviews but would hate for someone else to have the same experience of us. AVOID THIS COMPANY.
1
people found
this helpful
Was this helpful?
Yes