Kenwoods Estate Agents
London, W2
4.9/5, 25 reviews
100% recommended
92% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
99% lettings fee satisfaction

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“Kenwoods Estate Agents have managed my rental property for a ......”

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Jun 13,2015
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Indy
By: 'landlord'
Jun 13,2015
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Kenwoods Estate Agents have managed my rental property for a number of years and the service they provide has consistently been of the very highest standard. Every single member of the team that I have had the pleasure of dealing with has been no less than professional, helpful, courteous and reliable. Their communication is excellent and they advocate fairly for both the landlord and the tenant, maintaining a healthy relationship between these parties and, in my experience, long tenancies with excellent tenants. I would have no hesitation in recommending Kenwoods to any prospective landlord/lady or tenant.
Comment on agent fees
Their fees are in line with the market average.
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Latest Reviews

View all Reviews 25
21st Nov 2017
reviewed by 'kym'
“I never knew property agents can be NICE and HELPFUL based on my few bad experiences in the past. (except ......”
20th Oct 2015
reviewed by 'Tonia'
“They have been very helpful and presice in what they said and detailed in the fees to be charged. Communications ......”
19th Aug 2015
reviewed by 'Amanda'
“I have been in contact with Hannah, Rocky and Sandy. We first communicated with Sandy when she showed us different ......”
4th Aug 2015
reviewed by 'Craig'
“I gave notice to leave to Hannah last week as Indy (whom I normally liaise with) was on holiday. There ......”
29th Jul 2015
reviewed by 'Dipo'
“Sandy and Hannah were amazing. I know how difficult it can be dealing with Nigerians, but they were both very ......”
21st Jul 2015
reviewed by 'Clare'
“I have used Kenwoods for the last twelve years to rent my one-bed garden flat, and their service has been ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Kenwoods Estate Agents
23 Spring Street
London
Greater London
W2 1JA
0207 402 2271

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £0 £0
Lettings 88% 99% £290 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 7 0 0 0 0 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I never knew property agents can be NICE and HELPFUL ......”

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Nov 21,2017
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Indy
By: 'kym'
Nov 21,2017
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I never knew property agents can be NICE and HELPFUL based on my few bad experiences in the past. (except a previous landlord in Soho we had!) They responded and help us in every detail and issues we have so far and i hoped this ...
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Comment on agent fees
I never knew property agents can be NICE and HELPFUL based on my few bad experiences in the past. (except a previous landlord in Soho we had!) They responded and help us in every detail and issues we have so far and i hoped this will continue and well done you all, Indy, Rocky and Alison!! In London this doesn't happen alot.
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“They have been very helpful and presice in what they ......”

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Oct 20,2015
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Indy
By: 'Tonia'
Oct 20,2015
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They have been very helpful and presice in what they said and detailed in the fees to be charged. Communications was very clear and prompt....
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“I have been in contact with Hannah, Rocky and Sandy. ......”

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Aug 19,2015
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Sandy
By: 'Amanda'
Aug 19,2015
0 people found
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I have been in contact with Hannah, Rocky and Sandy. We first communicated with Sandy when she showed us different flats. She was very prompt, friendly, and helpful. We chose a flat close to Oxford street that was old and had multiple problems, but Rocky ...
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“I gave notice to leave to Hannah last week as ......”

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Aug 04,2015
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Indy
By: 'Craig'
Aug 04,2015
0 people found
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I gave notice to leave to Hannah last week as Indy (whom I normally liaise with) was on holiday. There is good communication in the office as Indy e-mailed me immediately on his return to set up a meeting so that we could discuss any ...
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“Sandy and Hannah were amazing. I know how difficult it ......”

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Jul 29,2015
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Sandy
By: 'Dipo'
Jul 29,2015
0 people found
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Sandy and Hannah were amazing. I know how difficult it can be dealing with Nigerians, but they were both very patient and professional with my parents and I while we dragged on the simple process for much more time than necessary. Great agents, and I'm ...
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Comment on agent fees
Fair.
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“I have used Kenwoods for the last twelve years to ......”

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Jul 21,2015
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Sandy
By: 'Clare'
Jul 21,2015
0 people found
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I have used Kenwoods for the last twelve years to rent my one-bed garden flat, and their service has been extremely good. They have found me excellent tenants and also collected the rent on my behalf. As a long established local agency, they know the ...
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“Kenwoods manage my property 100%, whilst I am based overseas. They ......”

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Jul 20,2015
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Indy
By: 'Autumn'
Jul 20,2015
0 people found
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Kenwoods manage my property 100%, whilst I am based overseas. They handle absolutely everything from vetting the best tenants (haven't steered me wrong for 15 years!) to every matter of upkeep, either when I am there, or when tenants have issues. They are super friendly and extremely ...
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Comment on agent fees
Excellent value for money for the peace of mind I get.
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“Kenwoods provide a simple and efficient all-inclusive service. I find ......”

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Jul 05,2015
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Indy
By: 'Shaun'
Jul 05,2015
0 people found
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Kenwoods provide a simple and efficient all-inclusive service. I find the team accessible and diligent. As an overseas owner, this is perfect for me. Recommended....
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“We have let our property through Kenwoods for many years ......”

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Jun 29,2015
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By: 'Vicky'
Jun 29,2015
0 people found
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We have let our property through Kenwoods for many years now and we have never been disappointed with them. They are efficient at finding tenants but they are also excellent at managing the property. They have always investigated the situation and the various solutions before ...
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“They have always been highly efficient and friendly to deal ......”

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Jun 29,2015
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Indy
By: 'Liza'
Jun 29,2015
0 people found
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They have always been highly efficient and friendly to deal with . I have dealt with them for about 20 years as Vendor's agents when I bought and letting agents ever since . I recommend highly !...
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“Helpfull staff and very knowledgable of the local area. Always ......”

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Jun 17,2015
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Indy
By: 'VB'
Jun 17,2015
0 people found
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Helpfull staff and very knowledgable of the local area. Always responsive and willing to go out of their way to solve problems....
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“We have let our flat through Kenwoods for a number ......”

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Jun 17,2015
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Indy
By: 'AndiS'
Jun 17,2015
0 people found
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We have let our flat through Kenwoods for a number of years and as managing agents they have been brilliant. We use the full managed service which has proved itself time and time again. When the property was flooded from an upstairs flat twice they ...
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“My husband and I have been letting out 6 flats in ......”

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Jun 16,2015
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Indy
By: 'Happy'
Jun 16,2015
0 people found
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My husband and I have been letting out 6 flats in W2 on an AST tenancy basis since the 1990s. Kenwoods have been our managing agents (on a full management contract) throughout and have been consistently brilliant. The staff are all extremely experienced and very professional ...
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“I have been a customer with Kenwoods Spring street for ......”

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Jun 15,2015
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Indy
By: 'FPR'
Jun 15,2015
0 people found
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I have been a customer with Kenwoods Spring street for over 20 years. I have not been living in London for this time and rely solely on e-mail or the occasional phone call for communication. I am very satisfied with all their services, like finding new ...
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“Amazing customer service from the whole team. Felt very happy ......”

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Jun 14,2015
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Sandy
By: 'Ms'
Jun 14,2015
0 people found
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Amazing customer service from the whole team. Felt very happy and secure as a client, great attention to detail, conscientious and courteous agents. Able to give guidance and advice on all aspects of the market due to longstanding local experience. I would not hesitate to ...
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Comment on agent fees
Very fair fees.
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“I have been using Kenwoods letting and full service management ......”

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Jun 14,2015
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Indy
By: 'A'
Jun 14,2015
0 people found
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I have been using Kenwoods letting and full service management services for well over a decade. I am fully satisfied and feel confident to recommend their letting and management services. Their employees have always been prompt with their replies to any queries I may have ...
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“My family have used Kenwoods to rent out our flat ......”

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Jun 13,2015
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Indy
By: 'Robert'
Jun 13,2015
0 people found
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My family have used Kenwoods to rent out our flat in W2 for many decades, always excellent communication, always found good tenants. One tenant has stayed 15 years ! The agent always has good suggestions for service companies such as boiler service and cleaning. Very happy to ...
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“Agent just asked us to leave a review.We have ......”

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Jun 13,2015
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Indy
By: 'Eisner'
Jun 13,2015
0 people found
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Agent just asked us to leave a review. We have been using their services for over 10 years. We are not in a position to monitor the premises ourselves, so rely on them to find and select our tenants. We also reply on them to manage ...
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Comment on agent fees
One would always like to negotiate a lower fee
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“Kenwoods Estate Agents have managed my rental property for a ......”

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Jun 13,2015
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Indy
By: 'landlord'
Jun 13,2015
0 people found
this helpful
Kenwoods Estate Agents have managed my rental property for a number of years and the service they provide has consistently been of the very highest standard. Every single member of the team that I have had the pleasure of dealing with has been no less ...
read full review
Comment on agent fees
Their fees are in line with the market average.
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“very professional and excellent marketing skills. They let my property ......”

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Jun 12,2015
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Indy
By: 'Howard'
Jun 12,2015
0 people found
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very professional and excellent marketing skills. They let my property quickly and for the full asking rent. I will always use them for this area....
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“1. They collect the rents and pass them promptly to our ......”

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Jun 12,2015
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Indy
By: 'Kenwood'
Jun 12,2015
0 people found
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1. They collect the rents and pass them promptly to our bank account, as well as providing us with monthly statements for each of our three properties. 2.They review and check all prospective tenants' financial status and good standing and make recommendations to us in their ...
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No comment
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“I've used different agents for about ten years before I ......”

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Jun 12,2015
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Sandy
By: 'Anna'
Jun 12,2015
0 people found
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I've used different agents for about ten years before I came across Kenwood's whom I have now used for ten years. I find Kenwood's by far the best!! The service is of the highest standard, professional beyond words. I always feel safe that all steps ...
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“Sandy Perera provides a professional service from the pricing the ......”

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Jun 12,2015
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Sandy
By: 'C'
Jun 12,2015
0 people found
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Sandy Perera provides a professional service from the pricing the property to finding the tenant. She helps to facilitate cleaner, inventory check, repairs and etc. when we cannot come to London on our own. She reassured us that the flat is properly managed always. I ...
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“An agency that was easy to do business with. Speedy ......”

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Jun 09,2015
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hannah
By: 'derek'
Jun 09,2015
0 people found
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An agency that was easy to do business with. Speedy responses and professional delivery of services, not pretentious when dealing with face 2 face....
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“I used them as a tenant and this is a ......”

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Jul 04,2014
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Indy
By: 'Dr'
Jul 04,2014
0 people found
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I used them as a tenant and this is a highly-recommendable agent. They did the work from the first day (setting up electricity, gas and water) to the last day (cleaning and returning the deposit) in very professional and friendly manners. Upon extension of contract, ...
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Comment on agent fees
Administrative fees were reasonable. At the end they arranged cleaning, which was also reasonable.
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Tenant Fees

Pending
£0 (inc. VAT), On Completion

FEES TO LANDLORDS

(All fees to landlords are inclusive of VAT)

LET ONLY: 12% Let only service will include marketing the property, carrying out accompanied viewings, organising reference checks on all prospective tenants, agreeing tenancy terms and finalising the tenancy agreement.

RENT COLLECTION: 14% In addition to the service above we will collect the rent on your behalf, transfer into your bank account, pursue non-payment of rent and prepare a monthly rent statement.

FULL MANAGEMENT: 18% In addition to both the above services we will deal directly with the tenant with regard to any maintenance issues, organise an inventory for the property, arrange for repairs and quotes (if necessary), carry out routine property inspections, inform and update utility companies and Council of any change of tenants, code and hold keys for the term of our management.

DEPOSIT PROTECTION: £24 An additional charge to protect the tenants deposit on behalf of the Landlord via 'TDS' Tenancy Deposit Scheme.

Tenancy setup fees at the beginning of any new tenancy to include preparation and supply of Tenancy Agreement for whole dwelling: £60

Inventory check-out fee on behalf of the Landlord: £60



FEES TO TENANTS

(All fees to tenants and landlords are inclusive of VAT)

A charge of £50 (including VAT), will be payable, should any changes to the Tenancy agreement be required midway through the Tenancy

Late rental payment interest is fixed at 3% above the Bank of England base rate. This can only be levied after 14 days worth of arrears and is backdated

Kenwood Estates Agency Ltd are members of ‘The Property Ombudsman Scheme’ and have a Client Money Protection policy with Money Shield Ltd.

Last updated on 31/05/2019, 5:59 PM by Indy Perera - Manager

Pending
£0 (inc. VAT), On Completion

FEES TO LANDLORDS

(All fees to landlords are inclusive of VAT)

LET ONLY: 12% Let only service will include marketing the property, carrying out accompanied viewings, organising reference checks on all prospective tenants, agreeing tenancy terms and finalising the tenancy agreement.

RENT COLLECTION: 14% In addition to the service above we will collect the rent on your behalf, transfer into your bank account, pursue non-payment of rent and prepare a monthly rent statement.

FULL MANAGEMENT: 18% In addition to both the above services we will deal directly with the tenant with regard to any maintenance issues, organise an inventory for the property, arrange for repairs and quotes (if necessary), carry out routine property inspections, inform and update utility companies and Council of any change of tenants, code and hold keys for the term of our management.

DEPOSIT PROTECTION: £24 An additional charge to protect the tenants deposit on behalf of the Landlord via 'TDS' Tenancy Deposit Scheme.

Tenancy setup fees at the beginning of any new tenancy to include preparation and supply of Tenancy Agreement for whole dwelling: £60

Inventory check-out fee on behalf of the Landlord: £60



FEES TO TENANTS

(All fees to tenants and landlords are inclusive of VAT)

A charge of £50 (including VAT), will be payable, should any changes to the Tenancy agreement be required midway through the Tenancy

Late rental payment interest is fixed at 3% above the Bank of England base rate. This can only be levied after 14 days worth of arrears and is backdated

Kenwood Estates Agency Ltd are members of ‘The Property Ombudsman Scheme’ and have a Client Money Protection policy with Money Shield Ltd.

Last updated on 31/05/2019, 5:59 PM by Indy Perera - Manager

Pending
0% (inc. VAT), On Completion

FEES TO LANDLORDS

(All fees to landlords are inclusive of VAT)

LET ONLY: 12% Let only service will include marketing the property, carrying out accompanied viewings, organising reference checks on all prospective tenants, agreeing tenancy terms and finalising the tenancy agreement.

RENT COLLECTION: 14% In addition to the service above we will collect the rent on your behalf, transfer into your bank account, pursue non-payment of rent and prepare a monthly rent statement.

FULL MANAGEMENT: 18% In addition to both the above services we will deal directly with the tenant with regard to any maintenance issues, organise an inventory for the property, arrange for repairs and quotes (if necessary), carry out routine property inspections, inform and update utility companies and Council of any change of tenants, code and hold keys for the term of our management.

DEPOSIT PROTECTION: £24 An additional charge to protect the tenants deposit on behalf of the Landlord via 'TDS' Tenancy Deposit Scheme.

Tenancy setup fees at the beginning of any new tenancy to include preparation and supply of Tenancy Agreement for whole dwelling: £60

Inventory check-out fee on behalf of the Landlord: £60



FEES TO TENANTS

(All fees to tenants and landlords are inclusive of VAT)

A charge of £50 (including VAT), will be payable, should any changes to the Tenancy agreement be required midway through the Tenancy

Late rental payment interest is fixed at 3% above the Bank of England base rate. This can only be levied after 14 days worth of arrears and is backdated

Kenwood Estates Agency Ltd are members of ‘The Property Ombudsman Scheme’ and have a Client Money Protection policy with Money Shield Ltd.

Last updated on 31/05/2019, 6:00 PM by Indy Perera - Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kenwoods Estate Agents, London W2 1JA



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