“Unjustified fees!!My boyfriend has been renting from them for ......”
1 Star Review
Jun 10,2015
By:
'T.Turner'
Jun 10,2015
Branch: London, 23 Tranquil Vale, Blackheath Village
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE13
Branch: London, 23 Tranquil Vale, Blackheath Village
Lettings (as a Tenant)
Postcode: SE13
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Unjustified fees!!
My boyfriend has been renting from them for the past few years, his contract ended, and chose not to renew it and we found another place.
As with every new property to rent, referencing is required, pretty standard. Not standard when you have to pay £30, for them to give a reference for my new place!! I could not belive it, this was not in his contract, and we couldn't see it anywhere in writing anywhere else....yet we didn't have much choice in paying it, otherwise we couldn't complete referencing. Not a high amount I realise, but the fact they put a price on every single tiny thing they do is not acceptable.
My boyfriend and I will definately NOT be dealing with Felicity J Lord in the future.
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I'm really sorry to hear this. Please could you email [email protected] and we can look in to this for you.
Many thanks
Melanie Smith
Customer Relations Manager