Having dealt with numerous agents during our search for a new home, Colin Dean were the first ones who we came across that made a sincere effort to ensure that there was a good level of care offered to use and also an effort to build a mutually respectful relationship between all parties concerned.
As first time house buyers we had heard the horror stories and unfortunately did come across some of the more mainstream companies that after some initial schmoozing it was clear that we were just their 'pay cheque' and not clients whose needs are to be considered when making the single most important purchase of your life.
From out initial home viewing with Chris, who was helpful and polite in a refreshingly sincere manner we had a very positive first impression. As our sale progressed we were looked after by Dean Ayling. Dean ensured that we were kept up to date and really helped in creating a good rapport between seller and buyer. Post purchase we have even exchanged communication when we have had a few small queries, this is as a result of the efforts made by Dean.
Things are always rosy when they go well and the real test is when they dont ! There were a few issues that arose. All of these issues were not in the hands of Colin Dean or our seller. However they dealt with everything admirably. The bottom line is that they did their job very well and in a very friendly way at all times. I would highly recommend them.