Jhoots Residential Letting
Wednesbury, WS10
2.6/5, 5 reviews
40% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



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“My boyfriend and I moved into one of the properties ......”

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May 28,2015
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By: 'Natalie'
May 28,2015
1 people found
this helpful
My boyfriend and I moved into one of the properties in Portobello Village two and half years ago. It was our first place together so we were both looking forward to moving. Four months in problems began with regards to repairs. Our toilet broke several times where we were left for 24 hours without water. We were told there was an emergency line to call however when we called, no one was available to come out at that time. Our underfloor heating then broke which was reported and not dealt with for months. After months of continuous phone calls, the caretaker arrived at my door with a small blow heater to compensate. The heating system was never replaced so I purchased two of my own and made do. Six months in we received an electricity bill for over £2000. I worked full time and lived ins one bedroom property so found it difficult to understand the cost. I called the electric company who confirmed Jhoots had given an incorrect opening meter reading and it was therefore reduced. The problem didn't end there. We continued to receive electricity bills more than what it would cost to run a three bedroom house. In one six month period we had alledegly used over 7000 kW of electricity. The list goes on...

I am no longer a tenant and for my first experience of living alone it was awful. Building is in poor condition, my flat was covered in damp.

Please consider this review as you will most definitely experience what I have.
What agent could do to change your mind?
Paid ‚£475 a month for a property with no heating and damp. Also I believe that I have been paying the communal heating.
Attached Filesnbsp;
Comment on agent fees
Paid ‚£475 a month for a property with no heating and damp. Also I believe that I have been paying the communal heating.
Was this helpful? Yes
By: Sarah
Oct 20, 2015
What was failed to be mentioned in this review was the apartment did have heating but was not working and how Natalie was paid with a reduction from the rent for heaters she had purchased and was asked on more than one occasion did she want a heater fitted to the wall and told us she was happy with the portable heaters. I always went above and behond to make sure all tenants was happy including doing inspections after hours due to tenants working even though I was a single parent of three children. I tried my hardest to help this tenant but at the end of the day I can only do so much as the landlord is the one who gives the instructions. Its all good moaning about the bad stuff but to give a bad review on someone's name who did everything to help I find truly unfair. Nothing was mentioned about the ongoing battle with the bin area or the communal areas being kept clean. And one final point to do with electric bills the apartment was rented out several times before Natalie and all bills was paid up to date and no one complained of high bills. I also called British gas to try and assist Natalie with this which in due respect is not my job to do.

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Opening Hours
Address

Jhoots Residential Letting
43-45 Church Street
Wednesbury
West Midlands
WS10 8DU
0121 568 7896

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £475 £475
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 2 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“My boyfriend and I moved into one of the properties ......”

Share on :
May 28,2015
Minithumbdown
By: 'Natalie'
May 28,2015
1 people found
this helpful
My boyfriend and I moved into one of the properties in Portobello Village two and half years ago. It was our first place together so we were both looking forward to moving. Four months in problems began with regards to repairs. Our toilet broke several ...
read full review
What agent could do to change your mind?
Paid ‚£475 a month for a property with no heating and damp. Also I believe that I have been paying the communal heating.
Attached Filesnbsp;
Comment on agent fees
Paid ‚£475 a month for a property with no heating and damp. Also I believe that I have been paying the communal heating.
Was this helpful? Yes
By: Sarah
Oct 20, 2015
View all comments (1)
What was failed to be mentioned in this review was the apartment did have heating but was not working and how Natalie was paid with a reduction from the rent for heaters she had purchased and was asked on more than one occasion did she want a heater fitted to the wall and told us she was happy with the portable heaters. I always went above and behond to make sure all tenants was happy including doing inspections after hours due to tenants working even though I was a single parent of three childr ...

“Absolutely awful.Phoned about property about a month ago to ......”

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Apr 16,2013
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By: 'fl00b'
Apr 16,2013
3 people found
this helpful
Absolutely awful. Phoned about property about a month ago to express an interest. Told me a deposit was being put down by another tenant but would call me back if this did not go ahead. A week later, property was still on website. So left ...
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“I approached Sarah in June 2012 desperately searching for a property ......”

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Jan 24,2013
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By: 'Ian'
Jan 24,2013
1 people found
this helpful
I approached Sarah in June 2012 desperately searching for a property following a breakdown in my marriage. I viewed the property, and decided to accept. Sarah then managed the whole process from start to finish, she organised all credit checks, paperwork, contracts, inventory and the utilities ...
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“With regards to Sarah Gorle at Joots Lettings Agency, I ......”

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Jan 22,2013
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By: 'Tenant'
Jan 22,2013
0 people found
this helpful
With regards to Sarah Gorle at Joots Lettings Agency, I would like to comment on how helpful I have found her to be in dealing with any queries I have. Any difficulties I have experienced have been dealt with in a professional and courteous manner. ...
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“If only there was an option for a rating worse ......”

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Mar 16,2012
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By: '>_<'
Mar 16,2012
5 people found
this helpful
If only there was an option for a rating worse than terrible!! I would strongly advise people to NEVER use Jhoots lettings. They are nothing but money grabbing, conning, incompetent people.D S in particular is a two faced and money grabbing. He comes across ...
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What agent could do to change your mind?
The complete opposite to what they did do! Keeping their word, doing things they said they would, not lying not making up "policies" when they feel like it.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Jhoots Residential Letting, Wednesbury WS10 8DU


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