“Raj was my first point of contact on a Monday, ......”
5 Star Review
May 27,2015
By:
'Rashee'
May 27,2015
Branch: Medway, 167C High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Branch: Medway, 167C High Street
Lettings (as a Tenant)
Postcode: E14
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Raj was my first point of contact on a Monday, and he arranged a viewing within three hours of me calling him and explaining that I am urgently looking to move into a 2-bed flat with a friend within that week. Raj was in constant touch the next few days and replied swiftly to all my queries regarding the property.
Then on Friday, when my friend and I had finally made a decision to move in the 2-bed property Raj had showed us, I was put in touch with Michael. From 9 a.m. on Friday, Michael was in continuous touch and very swiftly responded to all our e-mails and phone calls, and urged the referencing agency to finish our references within a few hours of us submitting our documents as they do not work on Saturdays. Michael was there to support at every step of the way. The references were completed by early afternoon, my friend and I paid the move in money and Michael then drove from Kent to hand us the keys by 4:30 p.m.
Even after handing us the keys, Michael and Raj have been in touch to ensure that we are comfortable with the property. As the move in was facilitated in a few hours, there have been a few glitches here and there in the apartment, but Michael and Raj have still been extremely responsive to all our concerns. Michael paid us a visit the next day on Saturday as well to check on us and the apartment.
With such a positive experience and such a patient and proactive team, I would definitely recommend HRH!
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