Felicity J Lord
London, E1
1.6/5, 7 reviews
28% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Really really nasty letting agents. They will tell you anything ......”

Share on :
May 19,2015
Minithumbdown
By: 'Kim'
May 19,2015
3 people found
this helpful
Really really nasty letting agents. They will tell you anything you want to hear to take a holding deposit of ‚£1000.00 from you. I ended up pulling out of my lease when I caught them going back on things they had originally said were in place, and from reading other reviews it looks like I had a lucky escape.
There are so many letting agents in London, use the others and AVOID this one! They just want your money and signature.
What agent could do to change your mind?
- been upfront and honest - not told me things were arranged (e.g 6 month break lease / parking / furniture) when they weren't - not spoken to me in a bitchy, catty, condescending tone
Attached Filesnbsp;
Comment on agent fees
Ridiculously overpriced
Was this helpful? Yes
By: Customer Relations Manager
May 27, 2015
Hi Kim,

I'm really sorry to hear about this. Please could you drop an email to [email protected] so we can look into this for you.

Many thanks,

Melanie Smith
Customer Relations Manager

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Felicity J Lord
12-14 Dock Street
Tower Hamlets,London
Greater London
E1 8JP
020 7481 8811

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £1,600 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 4 1 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Really really nasty letting agents. They will tell you anything ......”

Share on :
May 19,2015
Minithumbdown
By: 'Kim'
May 19,2015
3 people found
this helpful
Really really nasty letting agents. They will tell you anything you want to hear to take a holding deposit of ‚£1000.00 from you. I ended up pulling out of my lease when I caught them going back on things they had originally said were in place, ...
read full review
What agent could do to change your mind?
- been upfront and honest - not told me things were arranged (e.g 6 month break lease / parking / furniture) when they weren't - not spoken to me in a bitchy, catty, condescending tone
Attached Filesnbsp;
Comment on agent fees
Ridiculously overpriced
Was this helpful? Yes
By: Customer Relations Manager
May 27, 2015
View all comments (1)
Hi Kim, I'm really sorry to hear about this. Please could you drop an email to [email protected] so we can look into this for you. Many thanks, Melanie Smith Customer Relations Manager ...

“Romualdas was very helpful in our search for a property ......”

Share on :
Mar 13,2014
Minithumbup
Romualdas
By: 'Marita'
Mar 13,2014
1 people found
this helpful
Romualdas was very helpful in our search for a property in Wapping. He had a very good knowledge of the area and the properties on the market. He built a good relationship and was able to easily ascertain our requiremements. He was professional at all ...
read full review
Was this helpful? Yes

“Whilst Felicity J Lord did sell my property I would ......”

Share on :
Sep 13,2013
Minithumbup
By: 'Mark'
Sep 13,2013
8 people found
this helpful
Whilst Felicity J Lord did sell my property I would advise against using them. *the branch manager is one of the biggest cowboy sales men I have met. He became extremely aggressive in his sales pitch when I did not want to use their conveyancing ...
read full review
Was this helpful? Yes

“Sold our flat using them in November. Horrible experience. Combination ......”

Share on :
Dec 05,2011
Minithumbdown
By: 'Disgusted'
Dec 05,2011
11 people found
this helpful
Sold our flat using them in November. Horrible experience. Combination of incompetence and lies. Unpleasant manuipulative people I am sorry I paid money to. Do not use them...
read full review
What agent could do to change your mind?
Not lied to me. Not being incompetent
Attached Filesnbsp;
Was this helpful? Yes

“How to sum up:pressure,mice and showering at work. ......”

Share on :
Dec 03,2011
Minithumbdown
By: 'leycns'
Dec 03,2011
9 people found
this helpful
How to sum up:pressure,mice and showering at work. I completely concur with the previous comments on the pressure asserted and then the subsequent radio silence once moved in. The mice was a massive issue for all the tenants in my block and they ...
read full review
What agent could do to change your mind?
Not do the listed above
Attached Filesnbsp;
Was this helpful? Yes

“I have been living in one of their flats since ......”

Share on :
Nov 03,2011
Minithumbdown
By: 'PD'
Nov 03,2011
5 people found
this helpful
I have been living in one of their flats since February 2011 (10 months already). The flat looked lovely, but when problems resurfaced, the agency didn't do anything to fix them. Along with basic things such as a light and the door lock that stayed broken for ...
read full review
What agent could do to change your mind?
FJLord could have kept me as a client if they had been more responsive to my complaints and fixed the very basic problems in the flat.
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Relations Manager
Dec 01, 2011
View all comments (1)
Dear PD. I am sorry to read you have been unhappy with FJ Lord Lettings. If you would like us to look into this for you please email us at [email protected] ...

“One star is generous. These are without doubt the worst ......”

Share on :
Oct 11,2011
Minithumbdown
By: 'Taz+Pete'
Oct 11,2011
3 people found
this helpful
One star is generous. These are without doubt the worst letting agents we have dealt with in London. Rude, when they can be bothered to respond - which is barely at all. We had to get an entire block of flats to complain simultaneously before ...
read full review
Was this helpful? Yes
By: Customer Relations
Oct 20, 2011
View all comments (1)
Hi there. I'm sorry that you have been unhappy with the service delivered by Felicity J Lord. If you would like me to look into your complaint then please do email me the details to [email protected] mentioning 'AllAgents'. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Felicity J Lord, London E1 8JP



Find the Best Agent to
Sell or Rent Your Home