95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
May 15,2015
May 15,2015
0
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My agent who has helped me and my boyfriend through the whole purchase was Pat Boycott.
The first property we was going to buy, things fell through after finding something out about the property we was not happy about.
I do in part blame Ryder and Dutton and also the vendor for this, which lead to me losing out in ‚£100!!! from my solicitor for the search fees, which I then had to pay out again when choosing a new property!
I do believe Ryder and Dutton should have found out everything about the property and informed us or at least stated on the house description, that the neighbours used the properties back garden and had access rights, to bring their bins through every week.
The stress alone enough from that was heart breaking as we didn't find this out till the last hurdle and we went to sign for the house!
However, we then found a new property we loved, put an offer in and was accepted.
There was a bit of a mess and a lot of confusion right near the final step, as to move in date. It was all agreed to be the 1st of May. But then on the Wednesday before literally 48 hours before I got a call from Ryder and Dutton asking if we could put the move back one week!
As you can imagine I was extremely unhappy and upset, as all the removal vans was booked, my family had booked time off, me and my partner has booked leave from work, items were expected to be delivered on the weekend etc etc (I could go on)
But as I explained to Pat (who was very understanding and sympathetic throughout this whole ordeal) the vendor did not have any form of clarification that the following week the 8th was going to be his move in date, as they was still waiting on the other properties vendor to sort things out at their end! And it's not fair to ask us to wait a week, which then could turn into 2 or 3!
The vendor I was buying the property off, thankfully understood and agreed with this so the move went ahead on 1st all though late hours on the 1st I got the keys, but I accepted this as the vendor literally had 2 days to move his life out the house we was buying, with a baby in toe!
This whole procedure has been stressful, upsetting and we only really started to feel happy when we got the keys, but, so they say this is one of the most stressful things anyone can do, and being this is our first home, the process has been double stressful for first time buyers!
This does not one bit reflect how helpful and lovely Pat has been is assisting us and helping us at any given turn. Weekly checks always asking how I am, and how are things getting on, always keeping me updated with everything. Being available for all my queries at every turn. She is a great Estate Agent and very good at her job.
Also Sarah Morgan my broker, is a credit to Ryder and Dutton! She is a lovely lovely lady who even worked into her own time at home, out of work hours, assisting me with everything! i would go above and beyond to recommend anyone to use her and her services! My boyfriend and I can't thank her enough!
And also Ann Beech in the mortgage team, has worked alongside Sarah to help me all the way through, getting things done quickly and efficiently.
One point, the RYDER AND DUTTON sign is still in my front garden! And I think it would have been a nice gesture for RYDER AND DUTTON to offer a welcome hamper, or even a new home card.
Thank you
The first property we was going to buy, things fell through after finding something out about the property we was not happy about.
I do in part blame Ryder and Dutton and also the vendor for this, which lead to me losing out in ‚£100!!! from my solicitor for the search fees, which I then had to pay out again when choosing a new property!
I do believe Ryder and Dutton should have found out everything about the property and informed us or at least stated on the house description, that the neighbours used the properties back garden and had access rights, to bring their bins through every week.
The stress alone enough from that was heart breaking as we didn't find this out till the last hurdle and we went to sign for the house!
However, we then found a new property we loved, put an offer in and was accepted.
There was a bit of a mess and a lot of confusion right near the final step, as to move in date. It was all agreed to be the 1st of May. But then on the Wednesday before literally 48 hours before I got a call from Ryder and Dutton asking if we could put the move back one week!
As you can imagine I was extremely unhappy and upset, as all the removal vans was booked, my family had booked time off, me and my partner has booked leave from work, items were expected to be delivered on the weekend etc etc (I could go on)
But as I explained to Pat (who was very understanding and sympathetic throughout this whole ordeal) the vendor did not have any form of clarification that the following week the 8th was going to be his move in date, as they was still waiting on the other properties vendor to sort things out at their end! And it's not fair to ask us to wait a week, which then could turn into 2 or 3!
The vendor I was buying the property off, thankfully understood and agreed with this so the move went ahead on 1st all though late hours on the 1st I got the keys, but I accepted this as the vendor literally had 2 days to move his life out the house we was buying, with a baby in toe!
This whole procedure has been stressful, upsetting and we only really started to feel happy when we got the keys, but, so they say this is one of the most stressful things anyone can do, and being this is our first home, the process has been double stressful for first time buyers!
This does not one bit reflect how helpful and lovely Pat has been is assisting us and helping us at any given turn. Weekly checks always asking how I am, and how are things getting on, always keeping me updated with everything. Being available for all my queries at every turn. She is a great Estate Agent and very good at her job.
Also Sarah Morgan my broker, is a credit to Ryder and Dutton! She is a lovely lovely lady who even worked into her own time at home, out of work hours, assisting me with everything! i would go above and beyond to recommend anyone to use her and her services! My boyfriend and I can't thank her enough!
And also Ann Beech in the mortgage team, has worked alongside Sarah to help me all the way through, getting things done quickly and efficiently.
One point, the RYDER AND DUTTON sign is still in my front garden! And I think it would have been a nice gesture for RYDER AND DUTTON to offer a welcome hamper, or even a new home card.
Thank you
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May 18, 2015
Thank you very much for your comments. We will chase up our contractors to collect the for-sale sign from your garden. We are sorry that things didn't always go smoothly for you. We do try our best to ensure all our clients have the best experience possible, but sometimes legal information and complications are only uncovered by solicitors. We appreciate this is not ideal when it happens at a late stage and understand the upset it has caused. We shall always be pleased to assist on any other property transaction which you may conduct. Best wishes for the future.
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Opening Hours
Address
Ryder & Dutton
33 Middleton Gardens
Middleton,Manchester
Greater Manchester
M24 1AB
0161 643 9617
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £22,000 | £124,000,000 |
| Lettings | 90% | 93% | £350 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 1 | 38 | 2 | 313 | 7 | 300 | 2 | 237 | 7 |
Areas covered
- M24
- M8
- M9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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I have been very unhappy with the service of this company. They deducted fees from my rents without my prior consent and handling it in a very rude way without reasonable explanation. This is disappointing and I would not recommend it to anyone!...
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I used ryder and dutton middleton branch to buy my house and claudette from sales helped me all the way through the process 5 stars thank you...
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Just sold my house through Ryder & Dutton, Middleton: Claudette, Michael and Laura were my contacts throughout the process and they were excellent (efficient, friendly, helpful and professional), as were all the other staff I spole to.
I would definelty recommend using this estate agent and ...
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She provides great value to ryder and dutton...
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Feb 27,2023
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Feb 13,2023
Feb 13,2023
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I am very grateful to the Ryder & Dutton team for handling my property sale seamlessly. I highly commend Claudette for an excellent service and warm manner. A special mention also goes to Laura who kept me updated at every stage of the process. Keep up ...
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Jan 29,2023
Jan 29,2023
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As a buyer in another city, the communication and clarity of information from Claudette at Ryder Dutton was excellent. She has been, helpful, easy to contact and timely in responses. I was not overloaded with emails, but was kept up to date in a timely ...
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Dec 28,2022
Dec 28,2022
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Once again 5star service from all the team thanks especially to Lisa for saving the sale with dealing with the buyer trying to chip the price at the last minute...
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Dec 13,2022
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I received a lovely and personalised service. Claudette and the team were amazing from the start and handled the sale process professionally. I would not hesitate to recommend them to anyone who is looking for a stress-free sales process....
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Excellent service from Laura in getting my sale through. She was communicative, informative and kept me up to speed with status throughout. She had to do a lot of chasing on the vendors side but was always pleasant despite delays that were out of her ...
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Dec 01,2022
Dec 01,2022
0
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Extremely pleased with all the work Laura has done for the sale of our property, I’d highly recommend her and her team at Ryder & Dutton...
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Nov 29,2022
Nov 29,2022
0
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Fantastic service from Claudette Cole. The communication was amazing, we didn't have to ask what was going on, Claudette was updating us and dealing with the solicitors when necessary
This is what I call good customer service, thanks you Claudette...
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Nov 15,2022
Nov 15,2022
0
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I would highly recommend Ryder & Dutton for any first time buyer, and Claudette from the Middleton office was so helpful throughout the process, she made the experience stress free for us, any time we call her she always answers and if not available she always ...
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Nov 14,2022
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I am well pleased with the excellent customer service provided to me in the course of my property search and purchase. Claudette Cole came across very well providing necessary support and information all the way. I'll not hesitate to introduce friends and family who are ...
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Nov 12,2022
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A big thank you to Lisa Royle for her amazing help selling a family home, she kept me informed every step of the way, fantastic service. 🥰...
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Nov 10,2022
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Lisa Royale has been amazing throughout my sale.
She has been professional courteous and beyond helpful.
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Oct 29,2022
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It was an absolute pleasure to have Lisa Royle work on my account selling my home. She was informative, patient and nothing was to much for her to sort out. She was proactive in ensuring the sale of the house went through successfully. She is ...
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First rate service, very pleasant and extremely helpful. Made my move much easier. Grateful to her for all her help...
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Oct 07,2022
Oct 07,2022
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My first experience of selling a property, and having to be done from a distance as I don't live locally to the property or the office.
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Claudette has taken us through the sales process in a very efficient and professional manner. She has constantly kept in touch by telephone and email throughout the process and we are very pleased with your service....
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Had to sell my parent's house following their deaths. Very upsetting and emotional time but was helped massively by Claudette and her team. They were always on hand to help with queries and kept me informed of status and updates. Claudette always rang back promptly ...
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Aug 10,2022
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Very good service, particularly from Aaron. Very pleased all round. Will continue to use Ryder and Dutton as my agent in north Manchester....
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Aug 08,2022
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Many thanks to Michael, Lisa, Laura and the team at Ryder and Dutton for a professional and friendly service
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Highly recommended.
Thank You...
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Aug 01,2022
Aug 01,2022
0
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Laura couldn't have been better! She co-ordinated everyone involved in the sale and kept me updated at every stage. I never had to ring her; she always rang to keep me informed. Our buyer's solicitor was exceptionally slow but she contacted them regularly and, even ...
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Jul 26,2022
Jul 26,2022
0
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Laura was amazing she kept me updated regularly - she always answered any questions that I needed answering. I would definitely recommend Laura if you are thinking of selling your home....
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Jun 16,2022
Jun 16,2022
0
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Me and my partner are Absolutely over the moon with the service been given by Carmel and kyran we can’t Thank you both enough
Absolutely the best!...
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May 25,2022
May 25,2022
0
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Great service from the Middleton team, Jordan, Richard and particularly Laura. Laura was great at keeping me updated throughout the sale chasing solicitors on my behalf to keep things moving and was a pleasure to deal with...
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Last updated at 1:53 PM 23/03/2022 by allAgents
Best Estate Agent in M24 
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