100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
93% lettings fee satisfaction
Sep 24,2011
Sep 24,2011
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I cannot rate Home Zone highly enough. When I was looking for a property with my family they were extremely thorough, and did what they said they were going to do at good speed. Most importantly, they really safegaurded my interests. When a potential landlord became of concern during rental negotiations, they dealt with it swiftly, and refunded the holding deposit immediately, so that I could look at alternative properties. I will definately use Home Zone again. They are extremely good at customer services, and that is hard to find...
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Latest Reviews
20th Aug 2021
reviewed by 'Maria & George'
30th Oct 2019
reviewed by 'RuthMurphy'
18th Oct 2019
reviewed by 'Tadeusz'
17th Jun 2019
reviewed by 'Francisco'
16th Jun 2019
reviewed by 'Beckenham'
Opening Hours
Address
Homezone Property Services
149 Croydon Road
Beckenham
Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £165,000 | £42,500,000 |
| Lettings | 84% | 93% | £525 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 53 | 0 | 58 | 0 | 32 | 0 | 13 | 0 | 4 | 0 |
Areas covered
- BR3
- Beckenham
- BR1
- Eden Park
- BR2
- Elmers End
- BR4
- BR5
- Bromley
- BR6
- Shortlands
- BR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Aug 20,2021
Aug 20,2021
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We purchased our property via Homezone 9 years ago, had very positive experience from the service, and decided to sell the same property with the same agency. Neil, Tina and Wendy were exceptional from the beginning with having an accurate and honest valuation, good communication for ...
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Nov 07,2019
Nov 07,2019
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I sold my house through Homezone Beckenham very friendly & helpful staff especially Matthew, Sam & Denise I would definitely recommend them....
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Oct 30,2019
Oct 30,2019
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Would definitely recommend Homezone - Beckenham. From day one they have been professional friendly and efficient.
They have excellent local knowledge and have always gone that extra mile for their customers whether you are buying or selling....
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Oct 18,2019
Oct 18,2019
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Didn't waste time with pointless viewings. Found the right buyer. They were quick, efficient and helpful throughout. When I needed a locksmith they sorted it. When I needed house clearance they sorted it. Friendly staff that were an absolute pleasure to deal with and who ...
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Jun 17,2019
Jun 17,2019
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I lived for over 2 years on a Homezone rental property and I was very pleased with the support and assistance from this agency, especially from Stephen and Esther who did a fantastic work to help me in all my rental queries.
I would definitely recommend ...
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Jun 16,2019
Jun 16,2019
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Our dealings with HomeZone, especially Matthew and Denise, were faultless. We couldn't recommend the company higher - very professional and efficient throughout the process of selling our flat. Customer service was second to none from all members of staff, and queries were answered quickly and ...
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Comment on agent fees
Very good.
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Apr 15,2019
Apr 15,2019
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Homezone were fantastic. Matthew, Samantha, and Denise were really accommodating - allowing me to view the property multiple times, and always responsive to my questions and needs. They were friendly, knowledgeable, and helpful. I'd recommend them as agents to anyone looking to buy....
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Apr 13,2019
Apr 13,2019
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Excellent support from start to finish managing a complex sale. Very knowledgable about their area and responsive when contacted, which really helped the sale go smoothly. Friendly, yet professional, I would not hesitate to recommend Homezone Property Services....
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Comment on agent fees
Very competitive rates.
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Feb 11,2019
Feb 11,2019
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I would recommend Matthew & Denise as they knew the market we were operating in as well as potential clients already on their books so viewings got booked in very quickly. We got the price we were looking for and overall service was fantastic....
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Comment on agent fees
Very good.
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Feb 06,2019
Feb 06,2019
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Matthew, Denise and Sam were so helpful with the purchase of my Mums retirement flat. They were very supportive and proactive with any queries we had, and sought to move things along as quickly as possible for us. They really provide a personal service and ...
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Comment on agent fees
As buyers we can't comment on this
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Feb 06,2019
Feb 06,2019
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I would highly recommend the Team at HomeZone for your property sale (or indeed purchase) as my own experience was faultless.
Our property sale was far from straight forward but Matthew, Sam and Denise were incredibly patient and knowledgable throughout the process....
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Comment on agent fees
Thanks again HZ, will pass on your details to anyone looking for property services around Beckenham etc.
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Jan 28,2019
Jan 28,2019
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We were pleased to receive an honest and transparent working relationship with Denise. We experienced a good few hiccups because of our purchasers but Denise diligently worked to smooth them out. Her professionalism combined with empathy and friendliness definitely helped keep us sane through the ...
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good
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Jan 25,2019
Jan 25,2019
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Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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Jan 25,2019
Jan 25,2019
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Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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Jan 22,2019
Jan 22,2019
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Homezone were consistently polite, friendly and keen to get everything set up and keep communication high between us as renters and our landlords.
I've had some poor experiences with agencies in the past so it was quite refreshing to deal with a company that actually ...
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Nov 19,2018
Nov 19,2018
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Purchased a property with the help of both Matthew Wales and Denise Haines. Both were extremely helpful, efficient, and very knowledgeable of their fields. Matthew has been even more helpful with his knowledge of gas boilers and utilities in general. We were so impressed with ...
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Nov 13,2018
Nov 13,2018
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Due to a catalogue of mishaps befalling our various prospective buyers, it took a full year to complete the sale of our property but we didn't ever consider changing agents because the Homezone team were very dedicated, determined, helpful and professional....
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Comment on agent fees
Very fair fees
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Nov 12,2018
Nov 12,2018
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The whole team were great from start to finish. Communication was great and we were always kept informed. We ended up letting our flat through them and had a similar experience. Would recommend highly...
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Nov 12,2018
Nov 12,2018
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I've recently both sold and bought properties through Homezone Beckenham and both times I've been impressed with the service they offer. Sam and Denise plus Matthew and Esther were all highly professional plus really easy and pleasant to deal with....
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Comment on agent fees
Fees very reasonable
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Nov 12,2018
Nov 12,2018
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I have already bought a property through Homezone and was really impressed so let my flat through them too. Although Stephen was not involved in my property purchase he was equally helpful with the letting of the flat. Great communication and they have found me ...
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Nov 10,2018
Nov 10,2018
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We used HomeZone to sell our flat and can't recommend them enough. Matthew has very good knowledge of the current market and Beckenham and is very honest with his valuation rather than just giving an unrealistic high figure to get you through the door. He ...
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Comment on agent fees
HomeZone’s fees are very reasonable which was what attracted us to them initially.
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Oct 15,2018
Oct 15,2018
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I felt quite anxious about letting my flat but Homezone have made the whole process stress-free. I could not be present for most of it as I'm often abroad on business but Stephen has gone far above and beyond the call of duty to help ...
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Jul 31,2018
Jul 31,2018
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From start to finish Homezone we're a pleasure to deal with and professional throughout. The service we received was above and beyond any I have experienced before. My view of Estate Agents has changed forever and for the better. Denise, Samantha and owner Matthew were ...
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Comment on agent fees
Excellent value fees. Worth every penny for the effort and service delivered.
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Jun 27,2018
Jun 27,2018
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Myself and my partner have selected Homezone, Beckenham branch,for these past years and we highly recommend it. The staff are excellent and caring, they will go the extra mile to find you the right property. They are always available and willing to help with ...
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Good
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May 31,2018
May 31,2018
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From the get go to completion the service and management provided by Homezone Property Services staff was super efficient . Photographs of the two properties under their management were of a very high and professional standard. Communication was also regular including any queries we had being ...
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Comment on agent fees
For the top quality service provided - Agent's Fees extremely fair!!
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May 30,2018
May 30,2018
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We came in contact with Homezone as our property changed from a different agent to Homezone. Matthew came to introduce himself and explain all the changes. He was very professional. When we gave our notice, Esther made all the process very easy and I was ...
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May 14,2018
May 14,2018
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Myself and my family rented from Homezone, Beckenham Branch for the last 2 years. Right from the point of initial viewing the customer service and communication was fantastic, we were always keep updated by a friendly member of staff. Although we have mostly dealt with Stephen ...
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Comment on agent fees
Fee's are fair and in line with most agents.
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May 13,2018
May 13,2018
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Stephen, Esther, Demi and Matthew made my first time as a tenant flow with ease. They are just a phone call away, and are prompt with answers to any queries I may have. I would recommend them to family and friends who want to rent....
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May 03,2018
May 03,2018
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Purchasing our property though Homezone has been an easy process due to the teams professional and honest approach. Matthew went above and beyond helping us to get out of a difficult tenancy agreement with another estate agent, giving us sound advice throughout. If we were ...
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May 02,2018
May 02,2018
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Received excellent service. All done so quickly and moved in without no fuss. References done and accepted very swiftly. Very friendly and efficient....
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Good
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Matthew
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Esther
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Stephen
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Denise
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Samantha
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.
Last updated at 9:47 AM 16/03/2016 by allAgents
Best Estate Agent in BR3 
