I am very pleased with the help that Grace Ho has given me to find me a house. She was always very pleasant and available for any doubts. The only remark I would make would be to be more specific in what a refurbished house is. I was expecting more facilities at the house than I found (even though I should have asked more details about it too) but this was the only point that wasn't completly clear to me. I would definately recomend her as an agent to work with, and I will work with her again if I need to...