May 10,2015
Minithumbdown
By: 'Lisawk'
May 10,2015
1 people found
this helpful
We have had our property on the market for over a year. We used Jenny turnbull in 2014 but due to lack of contact and feedback we took it off the market with them. We then put it on with Watson bull and porter to no avail even less contact. So I decided to use Jenny turnbull again in December 2014, they would not deal with my daughter as they found her to be rude ( truth be known I think they felt threatened by her as she herself is an estate agent in London). We had a couple of viewings, we had to call them for feedback. Then in February we got an offer which after not much negotiation we accepted the offer, they had nothing to sell and we weren't buying anywhere else. This is when Jenny turnbull showed their true colours, no updates, no calls returned and lies upon lies. Trying to get us to reduce the price because he boiler wasn't working (it is). We feel that this agent actually works for the buyer rather than the vendor. We have now exchanged contacts and still haven't heard a word from them even though there is a board outside saying sold. They are getting ‚£3400 for lying to us, ignoring us and oh by chance the right buyer saw our property. DO NOT USE THESE AGENTS!!!!!!!
What agent could do to change your mind?
They should have Kept in touch with us throughout the sale. Not lied about where the buyers money was coming from. Should have informed the buyer they needed a deposit. Called us back when we rang. Not act for the buyer.
Attached Files
Comment on agent fees
Very expensive for their lack of service
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Jenny Turnbull Estate Agents

3 Foreland Road Bembridge
Isle of Wight
PO35 5XN

01983 874777

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