“The steering committee for our estate emailed PREIM on 30th ......”

May 07,2015
By: 'incey88'
May 07,2015
0 people found
this helpful
The steering committee for our estate emailed PREIM on 30th January 2015 about the draft budget for our estate. Different members of the steering committee have sent a few chasing emails but at 30th April 2015 we have still not received a response to any of our emails We are supposed to get responses to our queries within 24 hours. We haven't had a response for 3 months and have not even received acknowledgements of the receipt of our emails. Our monthly fees are being taken despite this.
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By: incey88
May 16, 2015
I posted the review above. Further to this review Preim have contacted our steering committee and have apologized. They have explained that they were replying to our emails but the emails contained a large attachment that exceeded the sending limit so it was not getting through to us. They have agreed to work with us going forwards and follow up emails by phone. I think my rating of them has now improved.

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Unit 8, The Forum Minerva Business Park Lynchwood, Peterborough

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