Hove, Brighton, BN3
4.8/5, 687 reviews
98% recommended
91% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
SawyerandCo Sales and lettings

“We bought our house through Sawyer & Co and our contact ......”

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Apr 30,2015
Minithumbup
By: 'Hanna'
Apr 30,2015
0 people found
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We bought our house through Sawyer & Co and our contact was Lee Cook. Lee was excellent and very helpful to deal with from start to finish. He really went out of his way to be as accomodationg as possible and even meet me on his day off to hand over the keys to spare me walking to the office in Hove as I'm 8 month pregant. Absolutely lovely!

I would recommend using them for anyone looking to buy in the area and would use them again next time we move.
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Opening Hours
Address

Sawyer & Co
52 Church Road
Hove,Brighton
Brighton and Hove
BN3 2FN
01273 778844

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £25,000 £3,170,000
Lettings 91% 95% £400 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 1 227 9 154 1 123 0 28 5
Areas covered
  • BN3
  • BN2
  • BN1
  • BN10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS TDS The Guild Relocation Agent Network
Latest Properties
Images & Videos

“Esme was wonderful with showing us around the......”

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May 11,2021
Minithumbup
Esme
Paige
By: 'Callum Jupp'
May 11,2021
0 people found
this helpful
Esme was wonderful with showing us around the place and had great knowledge on the surrounding area which really helped us make our decision. From there she made the next steps simple. Herself and the team have helped us every step of the way....
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“Perfect service and quick response and polite......”

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May 10,2021
Minithumbup
Spyros Miaris
By: 'Ali Bouhammoud'
May 10,2021
0 people found
this helpful
Perfect service and quick response and polite. I have always recommended Sawyer and co to my contacts. They do really care about details and provide a high quality service I have never seen it in different agencies. I very happy because i am dealing with ...
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“A very efficient, resourceful and helpful com......”

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May 08,2021
Minithumbup
Grace
Esme
By: 'Eleanor'
May 08,2021
0 people found
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A very efficient, resourceful and helpful company with excellent customer care and communication Supportive and flexible service Very Highly recommended...
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“Professional and courteous agent. It has been......”

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May 05,2021
Minithumbup
Spyros Miaris
By: 'M.R.'
May 05,2021
0 people found
this helpful
Professional and courteous agent. It has been a pleasure to deal with Spyros. He is timely, friendly, understands professional procedure, and more importantly, factually accurate and up to date with regards to new laws and any changes to legislation. I would wholeheartedly recommend Spyros to ...
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“Excellent all round, personable and professio......”

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May 05,2021
Minithumbup
Spyros Miaris
By: 'Dan'
May 05,2021
0 people found
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Excellent all round, personable and professional, would recommend to others. 10/10 experience. Every interaction has been excellently handled and have no faults at all....
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“Highly recommended...”

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May 02,2021
Minithumbup
Paige
Kerry-Anne
By: 'Sabrina'
May 02,2021
0 people found
this helpful
This is the second time we've used Sawyer & Co to let our flat and we would highly recommend them. From the start of the process to the end, they have shown great knowledge and expertise, been quick to respond and very willing to help in ...
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“A good agent makes a big difference to whethe......”

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Apr 27,2021
Minithumbup
Spyros Miaris
By: 'Nancy'
Apr 27,2021
0 people found
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A good agent makes a big difference to whether you are happy in your home or not. Since joining sawyer and co in 2017 we struggled to be heard and get things done from one terrible immature unprofessional agent to another. We made up our mind ...
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“Recently rented a property through Sawyers on Church Road...”

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Apr 23,2021
Minithumbdown
Paige
Grace
By: 'Steve'
Apr 23,2021
0 people found
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Recently rented a property through Sawyers on Church Road, dealt with Grace and Paige and both were absolutely brilliant!! Made the process simple and even enjoyable, lovely to find such high levels of professionalism and empathy ....
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“Spyros was helpful and kind through what coul......”

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Apr 22,2021
Minithumbup
Spyros Miaris
By: 'Oliver'
Apr 22,2021
0 people found
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Spyros was helpful and kind through what could have been a difficult process. Sawyer and their team have been helpful throughout our tenancy and i would recommend them to anyone looking to buy or rent in the area :)...
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“Sawyers in Hove have been taking care of us f......”

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Apr 21,2021
Minithumbup
Spyros Miaris
By: 'Kimberly'
Apr 21,2021
0 people found
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Sawyers in Hove have been taking care of us for more than four years now. They have excellent communication and try to solve any issues within a very short time frame. Spyros is an excellent estate agent and is responsible for any queries we may ...
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“exceptional 5* service...”

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Apr 19,2021
Minithumbup
Spyros Miaris
By: 'Margo'
Apr 19,2021
0 people found
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We're renting an apartment via Sawyer's since summer last year and we've felt our needs have been neglected (technical issues on the property) for a long time but when we raised the issues recently again we finally got the response followed by actions. When Spyros ...
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“Wonderful letting agents! Have felt totally s......”

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Apr 14,2021
Minithumbdown
Paige
Grace
By: 'Toria'
Apr 14,2021
0 people found
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Wonderful letting agents! Have felt totally supported from the get go! Would recommend to anyone who is looking to rent! Big shout out to Grace, Paige and Rosie!!!...
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“Great Service and Result. Rented in seven day......”

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Apr 12,2021
Minithumbup
Kerry-Anne
By: 'David'
Apr 12,2021
0 people found
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Great Service and Result. Rented in seven days achieving the full rental price requested. Communication from start to finish is one hundred per cent. Kerry - Anne promised a quick result and did not let us down. Grace was able to complete the process quickly ...
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“I've rented a number of properties from Sawye......”

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Apr 07,2021
Minithumbup
Grace
Paige
By: 'Rhianne'
Apr 07,2021
0 people found
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I've rented a number of properties from Sawyer&Co and have always found everyone there to be professional, friendly, efficient and trustworthy. They have also been very supportive, kind and understanding with a move during the pandemic which I am really grateful for- thank you ...
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“Brilliant service - found tenants for my flat......”

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Apr 07,2021
Minithumbup
Kerry-Anne
Paige
By: 'Elli'
Apr 07,2021
0 people found
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Brilliant service - found tenants for my flat within a couple of weeks. Friendly, knowledgable & quick responses made this very stress free for me. Thank you!...
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“Highly recommend...”

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Apr 06,2021
Minithumbup
Esme
By: 'Ashleigh'
Apr 06,2021
0 people found
this helpful
Esme has been super helpful with my recent move. She is prompt with replies, very friendly and always checks I have everything I need. Thanks Esme!...
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“Spyros Miaris...”

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Apr 02,2021
Minithumbup
Spyros Miaris
By: 'Kim Yallop'
Apr 02,2021
0 people found
this helpful
Spyros Miaris , who works in the Kemp Town branch in Brighton, has been nothing short of amazing. I rent a property from Sawyer and Co and have been trying to get some big repairs done for some time. He has liaised between contractors, The landlord ...
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“Tenant review...”

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Mar 30,2021
Minithumbup
Spyros Miaris
By: 'Lonn'
Mar 30,2021
0 people found
this helpful
Spyros's communication has been excellent. There were multiple issues with the flat which Spyros worked very hard to resolve efficiently and quickly. He has also maintained complete transparency throughout which has really helped. He has been friendly and approachable throughout, thank you Spyros!...
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“Excellent!...”

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Mar 29,2021
Minithumbup
By: 'Isobel'
Mar 29,2021
0 people found
this helpful
Grace and Paige were very helpful! This is my first renting experience without being a student and so I had a lot of questions which they answered very efficiently. Paige came to the property on the moving in date to help me with the keys ...
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“Fast, straightforward and friendly!...”

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Mar 29,2021
Minithumbup
Esme
By: 'Nick'
Mar 29,2021
0 people found
this helpful
My experience with finding a property to rent with Sawyer&Co with Esme was as smooth as you could hope for. The viewing was booked swiftly and was conducted in a covid-safe but thorough fashion, and the process of expressing interest through moving to an ...
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“Second time I've used Checkin service. Very ......”

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Mar 28,2021
Minithumbup
Paige
Kerry-Anne
By: 'Sophie Brooman'
Mar 28,2021
0 people found
this helpful
Second time I've used Checkin service. Very quick and smooth service...new tenants within 2 weeks. Great on email, quick response times. Friendly and supportive. Kerry-Anne has always coached me through! All round great service. Have already recommended to a friend and would use again...but ...
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“Successful house sale....”

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Mar 26,2021
Minithumbup
John
Elliot
By: 'Doug Handyside'
Mar 26,2021
0 people found
this helpful
We mainly dealt with John White who proved to be conscientious, polite, reliable and easy to work with. He has good communication skills and is experienced. He took some of the stress out the unavoidably stressful process of house selling. I would recommend him particularly ...
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“Great experience. Chat was helpful for first ......”

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Mar 26,2021
Minithumbup
Esme
By: 'Michael'
Mar 26,2021
0 people found
this helpful
Great experience. Chat was helpful for first contact. Esme then got in touch and arranged a virtual viewing. Aston did an excellent virtual tour. Esme then sorted out all the details. This was the first flat we had enquired about and we are delighted to ...
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“Very professional and proactive team. Excelle......”

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Mar 26,2021
Minithumbup
Paige
Esme
By: 'Arnaud'
Mar 26,2021
0 people found
this helpful
Very professional and proactive team. Excellent and honest communication. The viewing feedback report is a great addition to the service....
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“So great & helpful!...”

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Mar 17,2021
Minithumbup
Grace
Paige
By: 'Daniel'
Mar 17,2021
0 people found
this helpful
Sawyer & Co has been really instrumental in helping my partner and I the right place to move. From the very beginning they were really helpful with setting up viewings and offering similar homes to view based on our preferences that we may have missed in ...
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By: Kate Goodall
Mar 24, 2021
View all comments (1)
Grace and Paige were brilliant in helping us with our rental property. From the viewing through to setting up our tenancy they were both extremely helpful and there to answer any questions we had. The smoothness of the transition into our new rental is a testament to how brilliant they both are. ...
Staff picture Kerry-Anne
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Staff picture Chris Sawyer
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Staff picture Bob
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Staff picture Katie
(56)
Staff picture Emma
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Staff picture Esme
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Staff picture Joe
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Staff picture Dominique
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Staff picture Adam
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Staff picture Paige
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Staff picture John
(12)
Staff picture Spyros Miaris
(9)
Staff picture Grace
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Staff picture Kane Edlin
(5)
Staff picture Carron
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Staff picture Elliot
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Staff picture Irene
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Staff picture Ceri
Staff picture Tabetha
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Staff picture Chloe
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Client Money Protection - Sawyer & Co are part of a client money protection scheme. Our Client Money Protection (CMP) Scheme is a compensation scheme run by the National Federation of Property Professionals (NFoPP) which provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds.

Independent Redress Provided by The Property Ombudsman - Sawyer & Co are part of The Property Ombudsman Scheme (TPOS). This scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.

Last updated on 10/06/2019, 5:51 PM by Jenny Owen - Head of Marketing

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Sawyer & Co - Formal Complaints Procedure

As a Sawyer & Co customer you expect a first class service from us and we aim to provide it. We have high standards, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

We are also subject to the rules of The Property Ombudsman. In general terms this gives Clients who are unable to resolve a complaint against us the right to have this reviewed by an independent body, the Ombudsman.

We hope that our complaints procedure will resolve any complaint without the need for you to contact The Property Ombudsman. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure and received a letter or email from us giving our final response.

This document shows the steps in our complaints procedure. At every stage we promise to listen, to do everything we can to resolve your problem and to make sure you're happy with the way we do it.

Our Complaints Procedure

If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly.

If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the department dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint.

If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to one of the Directors. It is better if you can do this in writing to:

Mr Adam Farrell
Sawyer & Co
52 Church Road
Hove
BN3 2FN

A letter of acknowledgement will be sent to you within 3 working days. It will also:

Set out our understanding of your complaint and state when we will be able to reply in greater detail.

You may also be asked for additional information if this is required to assist resolving the matter.

Your letter should state why you are still dissatisfied and what further action you wish Sawyer & Co to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible.

In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Sawyer & Co will have given you its final response in writing.

If you are still not satisfied with the steps taken by Sawyer & Co, you can write to:

The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone: (01722) 333306 or e-mail: admin@tpos.co.uk).

The Property Ombudsman will consider your complaint, taking into account any points made by you and Sawyer & Co. The Ombudsman may, however, refuse to investigate a complaint when your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency's final offer of settlement or answer.

The Ombudsman's Office may try to settle the dispute by agreement between you and Sawyer & Co. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.

The Ombudsman will send his decision to you and Sawyer & Co. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish.
Last updated at 10:20 AM 10/10/2017 by Katharine

Awards won by Sawyer & Co, Brighton BN3 2FN


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Sawyer & Co

Branch - Hove, Brighton, BN3