Leicester, LEICESTER, LE3
4.8/5, 124 reviews
97% recommended
86% sales valuation accuracy
91% sales fee satisfaction
98% lettings valuation accuracy
94% lettings fee satisfaction

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“Was an absolute pleasure to off gone with this letting ......”

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Apr 29,2015
Minithumbup
Gosia Prazeniak
By: 'Miss'
Apr 29,2015
3 people found
this helpful
Was an absolute pleasure to off gone with this letting agent and we was very sad we had to leave, nothing was to big for Gosia and all the dealings we had with her was to a high professional standard. I no if we ever have to move again I will be going straight to Northwood as long as Gosia is still there. We had two properties over the course of nearly two years and every problem that arised was delt with promptly and to a high standard, Northwood put there tenants first which is something we have not had with previous letting agents. The inventory was very detailed witch helped when it came to receiving our deposit back. Thank you Northwood
Comment on agent fees
Fees were exceptionally good.
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Opening Hours
Address

Northwood
Dimension House, 3\/4 Westbridge Close
LEICESTER
Leicestershire
LE3 5LW
0116 271 7121

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £175,000 £365,000
Lettings 98% 94% £285 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
50 0 48 3 7 0 5 0 10 1
Areas covered
  • LE11
  • LE1
  • LE12
  • LE2
  • LE13
  • LE3
  • LE14
  • LE4
  • LE15
  • LE5
  • LE16
  • LE6
  • LE17
  • LE7
  • LE18
  • LE8
  • LE19
  • LE9
  • LE65
  • LE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS DPS TDS SAGEagent My deposits scheme
Latest Properties
Images & Videos

“Overall extremely positive....”

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Oct 06,2020
Minithumbup
Gosia Prazeniak
By: 'Shirley'
Oct 06,2020
0 people found
this helpful
Overall extremely positive. The agent couldnt have been more helpful and certainly went the extra mile for us even keeping contact with us when they were on holiday. We would have rated 5 stars but the sales publicity didn't do justice to the property and in ...
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“Northwood have been really helpful to me in b......”

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Aug 27,2020
Minithumbup
Gosia Prazeniak
By: 'Bethany'
Aug 27,2020
0 people found
this helpful
Northwood have been really helpful to me in buying my first home. All the stress of things that I haven't come across before magically became unstressful under Gosia's calm and careful guidance. Can't recommend them highly enough!...
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By: Andy McGarrick
Aug 27, 2020
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Hey Bethany: that's a really thoughtful comment on our services. Gosia and the team will be so pleased to know their work is appreciated so much. Thanks for reviewing publicly ...

“Excellent service...”

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Aug 25,2020
Minithumbup
Gosia Prazeniak
By: 'Raj'
Aug 25,2020
0 people found
this helpful
I used Northwood lettings to manage my property and I have had a positive experience throughout the whole process. Even during the process of selling my house, Northwood gave me excellent advice and guidance and made the whole process simple....
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By: Andy McGarrick
Aug 25, 2020
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Raj: thank you, those are really supportive comments from you and I know Gosia (and the team) will be made up by this. You've hit the nail on the head when you say that it's not just the letting of a property that matters when you have an investment, it's also seeing that right through to sale and realising the value in your asset for you. We pride ourselves on knowing the crucial points for landlords (as we are landlords ourselves) so you passing that on to the world through your review is fant ...

“Gosia has always been very helpful and dilige......”

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Aug 25,2020
Minithumbup
Gosia Prazeniak
By: 'Miche'
Aug 25,2020
0 people found
this helpful
Gosia has always been very helpful and diligent in managing our properties. No problem is ever too big or too small for her to handle. Would 100% recommend Northwood....
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By: Andy McGarrick
Aug 26, 2020
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Miche - thank you for that generous comment. You are right that Gosia takes every issue on board and just gets it resolved, any time, any place. It's an ethos that is instilled throughout our team and I thank you for mentioning this is a review. From: Andy (business owner) ...

“Gosia is brilliant and contactable even durin......”

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Aug 24,2020
Minithumbup
Gosia Prazeniak
By: 'Keeley'
Aug 24,2020
0 people found
this helpful
Gosia is brilliant and contactable even during unsociable hours. I know if other people selling their homes that have not had the best experience whereby I could not fault Gosia. Thank you...
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By: Andy McGarrick
Aug 24, 2020
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Hi Keeley: thank you for those kind words about Gosia - I totally appreciate a client valuing that above-and-beyond service that she (and all of us here) try to provide, so thank you for letting the world know through your review. From: Andy (owner) ...

“Gosia was extremely professional and pro acti......”

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Aug 24,2020
Minithumbup
Gosia Prazeniak
By: 'Adam'
Aug 24,2020
1 people found
this helpful
Gosia was extremely professional and pro active when I appointed her to find an investment property for me, I couldn’t recommend her skills and knowledge in this area enough....
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By: Andy McGarrick
Aug 24, 2020
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Adam: thank you for those kind words! Gosia will be made up, as one of the core services here is applying our deep knowledge of the right way to invest in property in Leicester, and it's great to have that appreciated. Good luck with the property! From: Andy (owner) ...

“Gosia Prazeniak has been very hands on throug......”

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Aug 24,2020
Minithumbup
Gosia Prazeniak
By: 'Ajay'
Aug 24,2020
0 people found
this helpful
Gosia Prazeniak has been very hands on throughout her service -being proactive throughout. She used her own volition to resolve all issues we had during the process, at the same time letting us use our own discretion in making a decision. Never felt rushed or ...
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By: Andy McGarrick
Aug 25, 2020
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Hey Ajay - that's a fantastically generous and I'd say astute summary of what makes Gosia (and her Northwood team) different - going way beyond "normal" levels of understanding of the process of buying and selling homes to help new owners achieve their needs. It's a stressful process sometimes for both buyers and sellers, and Gosia works tirelessly to nail down the solutions to every issue, often as you say well out-of-hours. It's so kind of you to offer her that appreciation and I thank you i ...

“Northwood Leicester...”

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Jul 31,2020
Minithumbup
Eliot
By: 'Melvyn'
Jul 31,2020
0 people found
this helpful
I have found Northwood Leicester to provide an excellent professional service in a friendly and helpful manner. I would fully recommend Northwood as a letting agent....
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By: Andy McGarrick
Jul 31, 2020
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Melvyn: thank you for your kind comments, and for posting them publicly. The team are of course delighted that you are so satisfied with all the hard work they try to do for you and all our clients. It's wonderful when that is appreciated so warmly. From: Andy (owner ...

“We are absolutely happy with the standard of ......”

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Jul 29,2020
Minithumbup
Eliot
By: 'Laura'
Jul 29,2020
0 people found
this helpful
We are absolutely happy with the standard of service we have received from Northwood Leicester LTD particularly from Eliot who has kept us informed and updates every step of the way through emails. Their response time and communication is first class. We cannot thank them ...
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By: Andy McGarrick
Jul 29, 2020
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Laura: that's so kind of you to respond so positively, and I know Eliot will be made up about the comments. He (and we) try hard to make everything as smooth and seamless as we can for all our customers, and to hear that's working well for you is a terrific endorsement. Thank you. From: Andy (owner) ...

“"Above And Beyond"...”

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Jul 03,2020
Minithumbup
Gosia Prazeniak
By: 'Adele'
Jul 03,2020
0 people found
this helpful
Gosia and her team are very professional and have a great deal of knowledge when it comes to selling or renting your property, they go above and beyond to make sure there clients receive the best service possible....
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By: Andy McGarrick
Jul 03, 2020
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Adele: thank you so much for those words - Gosia and the team will be so pleased to know their hard work is so appreciated. Kind of you to take the trouble to pass that on to the world! Hope all is prospering with you. From Andy (owner) ...

“Brilliant and helpful agents. Made everything......”

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Apr 06,2020
Minithumbup
Eliot
By: 'Tanika'
Apr 06,2020
0 people found
this helpful
Brilliant and helpful agents. Made everything so easy and stress free. Would 100% use again. Nice to know there are companies that treat their customers so well....
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“Really pleased with the exceptional service a......”

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Jan 14,2020
Minithumbup
Andy
By: 'Hayley'
Jan 14,2020
0 people found
this helpful
Really pleased with the exceptional service and help we received from.the lady called charly . Any problems or queries there were answered straight the way. Highly recommended...
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“We have being carrying out work for Northwood......”

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Nov 11,2019
Minithumbup
By: 'Megan'
Nov 11,2019
0 people found
this helpful
We have being carrying out work for Northwood for approx 2 years now and find the staff are always helpful and efficient. It is obvious that they want to provide the best service for the tenants. We work closely with Sophie who provides us with breakdowns ...
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“helpful staff at Northwood Leicester. Nothing......”

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Aug 31,2019
Minithumbup
Gosia Prazeniak
By: 'Lukesimpson'
Aug 31,2019
0 people found
this helpful
helpful staff at Northwood Leicester. Nothing difficult for them, lots of other agents should learn from them and they are very supportive...
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“Very positive experience dealing with Northwo......”

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Aug 28,2019
Minithumbup
Gosia Prazeniak
By: 'Luke'
Aug 28,2019
1 people found
this helpful
Very positive experience dealing with Northwood. Dealt with Charly throughout an application for my property and I am very happy with the service I have received. Would highly recommend to anyone looking to rent their property out....
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“Im grateful for their services. Very Friendly......”

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Aug 17,2019
Minithumbup
Gosia Prazeniak
Eliot
By: 'Lukebrasi'
Aug 17,2019
0 people found
this helpful
Im grateful for their services. Very Friendly and helpful staff at Northwood Leicester. Nothing is ever difficult for them, other agents must learn! Love them....
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“Very Good Services...”

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Aug 13,2019
Minithumbup
Gosia Prazeniak
Eliot
By: 'Ella'
Aug 13,2019
0 people found
this helpful
I have let through Northwood Leicester recently and so far the service has been great. Couldn’t wish for more understanding and helpful people to deal with. Defo recommend them!...
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“Wonderful Team...”

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Aug 11,2019
Minithumbup
Andy
Gosia Prazeniak
By: 'Sean'
Aug 11,2019
0 people found
this helpful
Have used these guys are years now, wouldn't go anywhere else. I am constantly updated on any property issues, which are resolved quickly and efficiency. I have used Andy for fully managed and more recently their Guaranteed Rent Scheme. Slightly less profit, but paid every ...
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“Great service!...”

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Aug 08,2019
Minithumbup
By: 'Marco'
Aug 08,2019
0 people found
this helpful
Have used the services several times and been very impressed with the responsiveness and frequent updates. Charly & Sophie are an asset to the team and very professional and I have recommended the services to others....
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“We have used Northwood Leicester for over 10 ......”

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Aug 06,2019
Minithumbup
By: 'Irene'
Aug 06,2019
0 people found
this helpful
We have used Northwood Leicester for over 10 years. Great personal service, always there to help with all aspects of the process. Couldn't have done it without Gosia and Andy; their support and knowledge, help and professional approach is outstanding. Thanks Gosia and Andy....
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“Upon moving into the property we experienced ......”

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Aug 05,2019
Minithumbup
Gosia Prazeniak
By: 'Jessica'
Aug 05,2019
0 people found
this helpful
Upon moving into the property we experienced a few teething issues. Sophie at Northwood was extremely efficient in getting these issues resolved. This resulted in minimal disruption to me and my family. Thanks a lot Gosia & Sophie....
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“Great Services...”

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Aug 05,2019
Minithumbup
Gosia Prazeniak
By: 'Lulu'
Aug 05,2019
0 people found
this helpful
I would like to thank the Northwood Leicester team,especially Gosia & Charly. They worked very hard and got my parents a property very quickly. I appreciate their dedication and how patient they were.Even though my parents do not know English they did their best ...
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“I am very impressed by the service...”

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Aug 03,2019
Minithumbup
Gosia Prazeniak
Andy
By: 'Elizabeth'
Aug 03,2019
0 people found
this helpful
I am very impressed by the service offered by Northwood Leicester. My property is let under Fully Managed Service (since 2015) and I know exactly where I stand with the tenancy and property. The team always keeps me informed about legalities that have changed. I feel ...
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“Terrible...”

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Jan 14,2019
Minithumbup
By: '1'
Jan 14,2019
2 people found
this helpful
Moved into a property handled by Northwood in November 2017. The whole moving process was great. Northwood helped as much as they could and made everything easy for us. Not long after moving in, we had to completely redo the inventory as the original one composed ...
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Comment on agent fees
Extortionate!
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By: Andy
Jun 24, 2019
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FAKE NEWS REVIEW. OK, you've created a pretty damning review, so what I am going to do (for the benefit of our readers) is to spell out how these things are adjudicated - because while there's always two sides to every story, the independent adjudication process that operates through TDS (Tenancy Deposit Scheme) provides the clearest examination of the true facts. And in this context let me point out that TDS awarded the agency, Northwood, every penny that was claimed for the damage you caused ...

“very helpful excellent service a*...”

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Sep 13,2018
Minithumbup
Gosia Prazeniak
By: 'Jackie'
Sep 13,2018
0 people found
this helpful
been a tenant for 5years every issue that arose was resolved efficiently. communication and service was of high quality. friendly and understanding team of personal circumstances and they all ensure they do their best to help with any situation. would highly recommend them. a* team...
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Comment on agent fees
average
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By: Andy
Sep 14, 2018
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Hi Jackie: thank you for your comments. I know my team really appreciate feedback like this - it makes their honest efforts to be helpful, resourceful, and understanding really worthwhile. No matter how much I tell them they are loved, it only means something when our great clients say it too!!! From Andy, owner and Director. ...
Staff picture Andy
(13)
Staff picture Gosia Prazeniak
(78)
Staff picture Eliot
(29)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents

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Northwood

Branch - Leicester, LEICESTER, LE3