I haven't got my deposit back even though the amount is not in dispute. Foxtons are playing games. After I gave notice I was inundated with request to view the flat. Maybe 10 requests a day. When I complained they told me they didn't have to give notice at all and they started entering the flat without notice or permission. Something my solicitor tells me is criminal trespass. They are not very nice people. Avoid like the plague.
What agent could do to change your mind?
They could start acting like professional agents and not people after a fast buck.