0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Apr 27,2015
Apr 27,2015
4
people found
this helpful
this helpful
We were looking at renting a flat in the Barbican, we had several viewing with Frank Harris' property agent Robert Sayers and finally liked one and decided to make an offer.
Obviously Frank Harris is working on behalf of the landlords but does not even bother contacting them to let them know about our offers but just say no to us. Back to zero, we had other visits and agreed to rent another one without any negotiation possible.
We are contractor and even with a 6 months contact earning ‚£500/day we could have pay the year rent in a month of work, anyway, Frank Harris was reticent regarding our application and asked us to provide guarantors, which we did but wasn't enough. So we offered to pay the 6 months in advance but they wanted us to pay for reference every 6 months and pay 6 months in advance every time... Their secretary Alison Petrou made a mistake by replying to the email with us but was intended to her colleague which I quote word for word: A waste of time these two !!!! what do they think is going to happen after six months?. So unprofessional and mean.
THEY are a waste of time, stay away from them! They are not even friendly...
After that we dealt with Hamilton Brooks which is just down the road from them and are much more understandable and nice. They work with the tenant and landlord to find an agreement to keep both part happy.
Obviously Frank Harris is working on behalf of the landlords but does not even bother contacting them to let them know about our offers but just say no to us. Back to zero, we had other visits and agreed to rent another one without any negotiation possible.
We are contractor and even with a 6 months contact earning ‚£500/day we could have pay the year rent in a month of work, anyway, Frank Harris was reticent regarding our application and asked us to provide guarantors, which we did but wasn't enough. So we offered to pay the 6 months in advance but they wanted us to pay for reference every 6 months and pay 6 months in advance every time... Their secretary Alison Petrou made a mistake by replying to the email with us but was intended to her colleague which I quote word for word: A waste of time these two !!!! what do they think is going to happen after six months?. So unprofessional and mean.
THEY are a waste of time, stay away from them! They are not even friendly...
After that we dealt with Hamilton Brooks which is just down the road from them and are much more understandable and nice. They work with the tenant and landlord to find an agreement to keep both part happy.
Comment on agent fees
They charged us with reference fee even though they wouldn't deal with us anymore.
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Latest Reviews
2nd Jun 2021
reviewed by 'Kwek'
7th Jun 2019
reviewed by 'JaneDoe'
27th Apr 2015
reviewed by 'Ben'
Opening Hours
Address
Frank Harris & Co
87 Long Lane
Islington,London
Greater London
EC1A 9ET
020 7600 7000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 100% | 33% | £450 | £450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 02,2021
Jun 02,2021
0
people found
this helpful
this helpful
Jay Smith is our managing agent. Jay is responsible and efficient. Taking good care of the bills and renewal. Great to have Jay Smith in Frank Harris....
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Jul 13, 2021
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(2)
Dear Kwek. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team ...
Jun 07,2019
Jun 07,2019
0
people found
this helpful
this helpful
Not very professional, they are not very helpful and don'tseem to care about anything - basically really bad attitude. Most people in the office are the same. Obviously not a dealbreaker but makes the whole experience a lot more negative when you are being really ...
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Apr 27,2015
Apr 27,2015
4
people found
this helpful
this helpful
We were looking at renting a flat in the Barbican, we had several viewing with Frank Harris' property agent Robert Sayers and finally liked one and decided to make an offer.
Obviously Frank Harris is working on behalf of the landlords but does not even ...
read full review
read full review
Comment on agent fees
They charged us with reference fee even though they wouldn't deal with us anymore.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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