Its such as relief to hear Im not alone and that there are more poeple out there who have suffered the same mistreatment from this company John Mortimer and will speak out. I have been in the process of dealing with them in such away I had to seeked legal advise. After many years of renting a property through them and been a reliable tenant who looked after the property at my own exspense and even spent money on the property improving it, was then produced a bill at the end of my tenancy of over £2000 in damages. Not only did they witheld my deposit they then threaten legal action on me. Bullying tatics, rip off merchants. They shouldnt be allowed to get away with this and cause such distress to innocent indivduals and families. Do not use this company only cost and stress will follow. If you would like to join this campaign please email me on firstname.lastname@example.org i would welcome you opinions and views that could help people like us in the future as this WILL happen again. AVOID, AVOID, AVOID, can not and would not rate them.