Norbury, London, SW16
4.9/5, 203 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

James Alexander - Click to Visit Our Website

“I wish to record my thanks and appreciation for all ......”

Share on :
Apr 23,2015
Minithumbup
Caroline
By: 'Delroy'
Apr 23,2015
1 people found
this helpful
I wish to record my thanks and appreciation for all the hard work both Caroline and Kit gave to assisting me with the purchase of my dream home.

I first contacted Alexander James when I spotted the property for sale on Rightmove. I had already found a purchaser for my existing home, and as about to exchange contracts in order not to lose my sale of my flat. I decided to take the risk and exchange contracts, which meant I needed to exchange and complete the purchase of the new home by 30th March, or find suitable rented accommodation

I viewed the property on Saturday 14th February and agreed terms with the vendor by Tuesday 17th. From that point on, Caroline came into her own, she was persistent in making sure both sets of solicitors responded quickly and did not allow either side to drag their feet. When Caroline was not available, Kit stepped in and provided an equally efficient and professional service.

Like the majority of property transactions, the process can be very stressful and frustrating, mine was no different. Unfortunately the solicitors I had been recommended were not as customer focussed as I would have expected. Very little was achieved unless either Caroline or I contacted and harassed them into action. With the persistence of Caroline I was able to exchange contracts on Friday 27th March, and complete the purchase on Monday 30th March - the same day the sale completed on my existing home.

Without Caroline and Kit's tenacity I probably would have lost the opportunity to purchase my new home, and living in rented accommodation.

I whole-heartedly recommend Alexander James to anyone thinking of appointing an Independent Estate Agents with a very personal and professional touch. Both Caroline and Kit will assist you throughout the process, and if your experience is anything like mine, you will be immensely relieved to have them both working with you, and for you.

DR
Upper Norwood, SE19
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

James Alexander
1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £180,000 £1,020,000
Lettings 100% 99% £700 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 27 1 88 0 57 1 6 0
Areas covered
  • SW16
  • Norbury
  • SW2
  • Mitcham
  • CR7
  • Streatham
  • CR4
  • Thornton Heath
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

Images & Videos

“Outstanding Service...”

Share on :
Jan 23,2024
Minithumbup
Caroline
By: 'Iqbal'
Jan 23,2024
0 people found
this helpful
Our experience with James Alexander Estates was exceptional, largely thanks to Caroline. Her professionalism and expertise made the property purchase process remarkably smooth. Caroline's genuine demeanor and competence were second to none. She is undoubtedly the nicest person to work with. A heartfelt thank you ...
read full review
Was this helpful? Yes

“Caroline!...”

Share on :
Jan 19,2024
Minithumbup
Caroline
By: 'RK'
Jan 19,2024
0 people found
this helpful
Caroline is the best! The whole team try their best. Caroline is genuine and empathetic. The process of this company is transparent with prompt emails and texts, so you know where you are at with your sale through the paper trail. I feel very lucky ...
read full review
Was this helpful? Yes

“Ken Hume is my go to person. He is a font of ......”

Share on :
Jan 10,2024
Minithumbup
Ken
By: 'Luiza'
Jan 10,2024
1 people found
this helpful
Ken Hume is my go to person. He is a font of knowledge and shares that knowledge freely. I can rely on him to secure the best sale price. I have found his advice to be realistic and trustworthy. He and his staff Jack and ...
read full review
Was this helpful? Yes

“Brilliant Professionals...”

Share on :
Jan 04,2024
Minithumbup
Caroline
Ewa
By: 'Sean'
Jan 04,2024
0 people found
this helpful
I could not recommend James Alexander more highly if you are looking to sell a property. We had quite a complex and protracted sale due to some difficult parties within the Chain. When things went awry or got stressful it was a huge comfort to ...
read full review
Was this helpful? Yes

“Really fantastic - helpful, accommodating and......”

Share on :
Dec 07,2023
Minithumbup
By: 'Roshan de Silva'
Dec 07,2023
0 people found
this helpful
Really fantastic - helpful, accommodating and understanding of the specifics of my situation....
read full review
Was this helpful? Yes

“Thank you so much, especially to Ewa who help......”

Share on :
Aug 15,2023
Minithumbup
Ewa
Ken
By: 'Zuzana'
Aug 15,2023
0 people found
this helpful
Thank you so much, especially to Ewa who helped us sell our home. You have been patient and kind throughout the process, and we really appreciate it! Your expertise and understanding have made this a smooth transition, even in the face of difficulties. We couldn't ...
read full review
Was this helpful? Yes

“An excellent service provided by the team in ......”

Share on :
Jul 17,2023
Minithumbup
Ken
Caroline
By: 'Tracey Proctor-Childs'
Jul 17,2023
1 people found
this helpful
An excellent service provided by the team in Norbury , Ken and the team gave good advice in selling the property and were supportive throughout , Feedback and communication were excellent as the property went to auction , The communications with regards to viewings was clear and the ...
read full review
Was this helpful? Yes

“Property purchase...”

Share on :
Jun 26,2023
Minithumbup
Caroline
By: 'Albert'
Jun 26,2023
0 people found
this helpful
I recently purchased a property through James Alexander Estate Agents. Buying or selling a property can be very stressful. During the buying process a few things went wrong that were not the responsibility of my agent, causing a delay in the completion of the purchase. ...
read full review
Was this helpful? Yes

“Friendly Staff...”

Share on :
Jun 16,2023
Minithumbup
Caroline
By: 'Alan'
Jun 16,2023
0 people found
this helpful
The staff could not have been more friendly or efficient. They were a joy to deal with - an he sold the house!...
read full review
Was this helpful? Yes

“The team really went the extra mile for us wh......”

Share on :
May 31,2023
Minithumbup
Ewa
Ken
By: 'Camilla'
May 31,2023
1 people found
this helpful
The team really went the extra mile for us while finding our new home in Norbury. Ewa was our first contact and she took over and listened to what we wanted and showed us what was available in the area going over the options and ...
read full review
Was this helpful? Yes

“We would definitely recommend Ken and Ewa fro......”

Share on :
May 04,2023
Minithumbup
Ken
Ewa
By: 'AM'
May 04,2023
0 people found
this helpful
We would definitely recommend Ken and Ewa from James Alexander. We have just completed the sale of our house and the team were great in every way with prompt and regular communication, going above and beyond in helping us sort out any problems before the ...
read full review
Was this helpful? Yes

“Finally sold, thanks!...”

Share on :
Apr 11,2023
Minithumbup
Jack
By: 'Grace'
Apr 11,2023
1 people found
this helpful
I finally completed on the Sale of my property on the 5th April 2023 phew (last day of final CGT tax changes before they reduce yayy!!) . The sale was being managed by Jack Bowles, Ken Hume and the rest of the team @James Alexander. Although it ...
read full review
Was this helpful? Yes

“Go and have a chat with them...”

Share on :
Apr 06,2023
Minithumbup
Ken
Caroline
By: 'David Thistleton'
Apr 06,2023
0 people found
this helpful
I’ve known Ken, Caroline, Jack and Kelly since 2006 when I first bought an investment flat in Norbury via James Alexander’s. Their professional, objective, unhurried, helpful and friendly advice and their impeccable management of the property throughout the years has been invaluable. Obviously, in ...
read full review
Was this helpful? Yes

“A real pleasure to work with...”

Share on :
Mar 22,2023
Minithumbup
Caroline
By: 'P D L'
Mar 22,2023
0 people found
this helpful
We had a seamless purchase of our house through James Alexander and would definitely recommend them. They were knowledgeable and communicative. A real pleasure to work with- not like many estate agents out there....
read full review
Was this helpful? Yes

“I have been dealing with James Alexander for ......”

Share on :
Mar 01,2023
Minithumbup
Ken,
Ewa
By: 'Dimitri'
Mar 01,2023
1 people found
this helpful
I have been dealing with James Alexander for the past 11 years, both as a landlord and sale of properties. I have always found them to be most helpful in every way. As the longest standing agents in the area, their experience and knowledge is most ...
read full review
Was this helpful? Yes

“James Alexander, Caroline and team were so he......”

Share on :
Feb 24,2023
Minithumbup
Jack
Caroline
By: 'Patricia'
Feb 24,2023
0 people found
this helpful
James Alexander, Caroline and team were so helpful and very caring all the way through. Can't thank them enough. Great service and excellent customer care....
read full review
Was this helpful? Yes

“I would highly recommend using the services o......”

Share on :
Dec 22,2022
Minithumbup
Ewa
Caroline
By: 'Franca Hyder'
Dec 22,2022
2 people found
this helpful
I would highly recommend using the services of James Alexander they have always acted professionally but most importantly been extremely supportive throughout our difficult sales process, always finding time to engage with us throughout and going over and above to try to speed the process. ...
read full review
Was this helpful? Yes

“One of the best estate agent if not the best ......”

Share on :
Dec 01,2022
Minithumbup
Ken
Ken
By: 'Sam'
Dec 01,2022
2 people found
this helpful
One of the best estate agent if not the best one around. Very supportive and understands customer's needs. They are patient and willing to help and explain every single concerns I had. As it turns out they James Alexander were the same estate agent I ...
read full review
Was this helpful? Yes

“Excellent service throughout...”

Share on :
Nov 28,2022
Minithumbup
Caroline
By: 'VV'
Nov 28,2022
1 people found
this helpful
Bought my house through James Alexander and the service has been outstanding throughout. Brilliant help and communication from Caroline as well as the team. Highly recommended. Best wishes to all....
read full review
Was this helpful? Yes

“Friendly and efficient...”

Share on :
Nov 28,2022
Minithumbup
Caroline
By: 'JM and R'
Nov 28,2022
0 people found
this helpful
Caroline and the team went out of their way to be warm, friendly and helpful throughout the process of buying our property. Communication was great and we received regular updates on how the sale was progressing. They even gave us tips on how to sell ...
read full review
Was this helpful? Yes

“We used them when we bought the house almost ......”

Share on :
Oct 21,2022
Minithumbup
Caroline
Ewa
By: 'SPJ'
Oct 21,2022
0 people found
this helpful
We used them when we bought the house almost 5 years ago and were very happy to use them again this time! We worked mostly with Caroline although with some input from Ewa and Ken - they were very good at keeping things moving, representing our ...
read full review
Was this helpful? Yes

“From their first visit to the house the staff......”

Share on :
Aug 04,2022
Minithumbup
Ewa
By: 'Pauline'
Aug 04,2022
0 people found
this helpful
From their first visit to the house the staff at James Alexander have been a delight to work with. Their initial estimate felt realistic and was backed up by actual sale prices. Photos were excellent and the selling price was cleverly pitched. Within 2 days of ...
read full review
Was this helpful? Yes

“Kelly such nice lady very helpful as well reg......”

Share on :
Aug 03,2022
Minithumbup
Kelly
By: 'Khaleel'
Aug 03,2022
1 people found
this helpful
Kelly such nice lady very helpful as well regarding tenants always available on phone and email with try to contact her Thanks you’re help...
read full review
Was this helpful? Yes

“Thank you Ewa and team for a great first time......”

Share on :
Jul 27,2022
Minithumbup
Ewa
By: 'Iz'
Jul 27,2022
1 people found
this helpful
Thank you Ewa and team for a great first time buyer experience. Ewa kept me up to date throughout the entire process and this was greatly appreciated....
read full review
Was this helpful? Yes

“Two properties, two sales!...”

Share on :
Jun 23,2022
Minithumbup
Ewa
Ken
By: 'Satisfied Customer!'
Jun 23,2022
1 people found
this helpful
JA were appointed to sell two properties as a result of 2 family bearevements in quick succession. Both houses had been in the family for many years (88 and 61 years respectively) and finding an agent who understood the sensitivities around this and were able to conduct viewings ...
read full review
Was this helpful? Yes

“Helpful and responsive...”

Share on :
May 18,2022
Minithumbup
Ewa
By: 'Francesco'
May 18,2022
1 people found
this helpful
Ewa was helpful and a good communication bridge between me and the sellers. the cooperation at all steps of the process was crucial towards getting my first home!...
read full review
Was this helpful? Yes

“Helpful and responsive...”

Share on :
May 18,2022
Minithumbup
Ewa
By: 'Francesco'
May 18,2022
0 people found
this helpful
Ewa was helpful and a good communication bridge between me and the sellers. the cooperation at all steps of the process was crucial towards getting my first home!...
read full review
Was this helpful? Yes

“Fantastic Service for a Probate Porperty in Norbury...”

Share on :
Apr 29,2022
Minithumbup
Ken
By: 'Adam'
Apr 29,2022
0 people found
this helpful
We approached James Alexander as the executors of a probate property. At our very first meeting at the property, it was obvious that Ken brought a lifetime of experience dealing with the Norbury property market. Ken laid out our options openly in a clear and ...
read full review
Was this helpful? Yes

“We bought our first family home from James Al......”

Share on :
Apr 28,2022
Minithumbup
Ewa
By: 'Enrik'
Apr 28,2022
0 people found
this helpful
We bought our first family home from James Alexander in 2020 and have been very happy with our house purchase. Amazing service from Ewa especially and a big thank you to her and the team. My sister is now purchasing through them, too, and we highly ...
read full review
Was this helpful? Yes

“Ken and all at James Alexander are the dream ......”

Share on :
Apr 13,2022
Minithumbup
Ken
By: 'John'
Apr 13,2022
1 people found
this helpful
Ken and all at James Alexander are the dream team both for sales and letting and I say this from working with them in both of these situations....
read full review
Was this helpful? Yes
By: Ken Hume
Apr 14, 2022
View all comments (1)
Thanks Greg, it was as it always is a great pleasure working with you again ...
Staff picture Caroline
(112)
Staff picture Ken
(93)
Staff picture Ewa
(30)
Staff picture Kelly
(26)
Staff picture Jack
(17)
Staff picture Zahra
(6)
Staff picture James
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:41 PM 23/09/2016 by Ken Hume

Awards won by James Alexander, London SW16 4BE



Get in touch with

James Alexander

Branch - Norbury, London, SW16