Forest Hill, London, SE23
4.9/5, 499 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Northwood - Visit Our Website

“I have been a tenant with Daisey lets for nearly 3 ......”

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Apr 23,2015
Minithumbup
By: 'Nora'
Apr 23,2015
0 people found
this helpful
I have been a tenant with Daisey lets for nearly 3 years now. I have had a few problems in the flat but the agency have been really effecient in responding to the problems. They are always wiling to help and have provided constant reliability.
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Opening Hours
Address

Northwood
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £645,000 £1,070,000
Lettings 98% 97% £510 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
148 10 307 19 4 0 3 0 7 1
Areas covered
  • SE22
  • Forest Hill
  • SE23
  • Rye
  • SE26
  • East Dulwich
  • SE21
  • Herne Hill
  • SE20
  • Sydenham
  • SE4
  • Peckham
  • SE15
  • Nunhead
  • SE6
  • Brockley
  • SE5
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Excellent and efficient service from Rebecca ......”

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Mar 26,2024
Minithumbup
Rebecca
Nella
By: 'kate start'
Mar 26,2024
0 people found
this helpful
Excellent and efficient service from Rebecca and Nella of Daisy Lets/Northwood...
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“I always have a positive experience with the ......”

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Mar 26,2024
Minithumbup
Rebecca
By: 'Rhona'
Mar 26,2024
0 people found
this helpful
I always have a positive experience with the bubbly Rebecca and completely trust her to find me great tenants....
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“Rebecca managed the last marketing of my rent......”

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Mar 26,2024
Minithumbup
Rebecca
By: 'Emily'
Mar 26,2024
0 people found
this helpful
Rebecca managed the last marketing of my rental property was handled very effectively, securing professional tenants and no gap between tenancies. Great communication and good advice. Thank you....
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“Absolutely highly recommended...”

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Mar 26,2024
Minithumbup
Ally
Rebecca
By: 'Roberta'
Mar 26,2024
0 people found
this helpful
I’m personally coming from a very bad experience with estate agents , up to the point that push me to take the decision of changing house just for don’t deal with them anymore. Then I found Rebecca , working for Daisy agency who being so ...
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“Rebecca was very helpful from the first secon......”

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Mar 26,2024
Minithumbup
Rebecca
By: 'Stefano'
Mar 26,2024
0 people found
this helpful
Rebecca was very helpful from the first second we were in touch and guide us thorough all the process of viewing and documents until we finalised the contract. Great professionalism and very attentive and caring....
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“Northwood - Rebecca Customer Review...”

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Mar 14,2024
Minithumbup
Rebecca
By: 'Georgia'
Mar 14,2024
0 people found
this helpful
Our experience with Northwood was great. In particular Rebecca who was incredibly helpful throughout the entire process of moving into our new property. Her prompt communication, and expert guidance made the transition smooth and stress-free. We highly recommend her services to anyone in need of ...
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“Rebecca is the dream estate agent. She was so......”

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Mar 06,2024
Minithumbup
Rebecca
By: 'Sophie'
Mar 06,2024
0 people found
this helpful
Rebecca is the dream estate agent. She was so helpful and efficient!...
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“Rebecca helped us secure our dream house afte......”

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Mar 05,2024
Minithumbup
Rebecca
By: 'Lola Miller'
Mar 05,2024
0 people found
this helpful
Rebecca helped us secure our dream house after we’d struggled to find a place in London that we liked and could afford! She kept us in the loop and helped us put forward the best application possible....
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“Rebecca was really lovely and the first point......”

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Feb 27,2024
Minithumbup
Rebecca
Nella
By: 'Amarjita'
Feb 27,2024
0 people found
this helpful
Rebecca was really lovely and the first point of contact during the flat viewing. She continued to be helpful with the referencing process and clearly explained each of the steps. She was also very patient to answer any questions I had. I have also been ...
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“Great experience with property viewing and fu......”

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Feb 27,2024
Minithumbup
Rebecca
By: 'Edgaras'
Feb 27,2024
0 people found
this helpful
Great experience with property viewing and further communication regarding the overall process. Lovely to chat to and speedy responses. Thank you Rebecca....
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“Helpful agency let property with them for ten......”

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Feb 26,2024
Minithumbup
Maxine
By: 'Sue'
Feb 26,2024
0 people found
this helpful
Helpful agency let property with them for ten years Maxine property manager is very helpful and efficient...
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“Had a lovely experience with Rebecca, I am so......”

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Feb 24,2024
Minithumbup
Rebecca
By: 'Leesa'
Feb 24,2024
1 people found
this helpful
Had a lovely experience with Rebecca, I am so happy I was put in contact with her! Right from my enquiry all the way through to the viewing and offer acceptance has been a delightful experience and she has gone above and beyond to ensure ...
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“Maxine Segrue...”

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Feb 13,2024
Minithumbup
Maxine
By: 'Crepeau'
Feb 13,2024
0 people found
this helpful
Over the last 4 years, Maxine has been very helpful on all aspects of our tenancy. She was always pleasant and easy to deal with. Any issues with the property were handled professionally....
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“We were shown around a lovely property by Reb......”

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Feb 05,2024
Minithumbup
Rebecca
By: 'Ellie & Connor'
Feb 05,2024
0 people found
this helpful
We were shown around a lovely property by Rebecca who was brilliant and answered all of our questions. The process of securing the flat since then has been seamless and Northwood have been incredibly helpful every step of the way. Really friendly people to work ...
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“Great service!...”

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Feb 05,2024
Minithumbup
Rebecca
By: 'Beth'
Feb 05,2024
0 people found
this helpful
I had an excellent experience working with Rebecca as my estate agent. Her responsiveness was impressive, and she answered all my questions quickly. Rebecca's down-to-earth approach made the entire process comfortable, and she went above and beyond to ensure a smooth rental experience. I highly ...
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“Fast process, great experience!...”

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Jan 22,2024
Minithumbup
Rebecca
Nella
By: 'Aaron'
Jan 22,2024
0 people found
this helpful
Me and my girlfriend were shown around the property by Rebecca who gave us all the information we needed and was warm and welcoming. Rebecca really helped out with the process and made everything really simple. We’re both looking forward to moving into our ...
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“Very helpful friendly and personable service.......”

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Jan 16,2024
Minithumbup
By: 'Jack Wellwood Ker'
Jan 16,2024
0 people found
this helpful
Very helpful friendly and personable service. The whole team and especially Rebecca were a delight to deal with....
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“My Experience...”

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Jan 16,2024
Minithumbup
By: 'Dauda'
Jan 16,2024
0 people found
this helpful
Rebecca she is an amazing agent; my experience with her is incredible. She was helpful, patience and precise in her words...
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“Had such a great customer service she’s a goo......”

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Jan 16,2024
Minithumbup
By: 'Mary'
Jan 16,2024
0 people found
this helpful
Had such a great customer service she’s a good staff for the company...
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“Rebecca was so helpful during the whole proce......”

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Jan 08,2024
Minithumbup
By: 'Sharon'
Jan 08,2024
0 people found
this helpful
Rebecca was so helpful during the whole process, we couldn’t recommend here more....
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“The team are very professional and helpful. ......”

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Dec 20,2023
Minithumbup
By: 'D'
Dec 20,2023
0 people found
this helpful
The team are very professional and helpful. Have found reliable tenants time after time. Will continue to use DaiseyLets for all future lettings. Thanks to Ally, Rebecca and Nella....
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“Amazing customer service from Rebecca and Nel......”

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Dec 18,2023
Minithumbup
By: 'Nicolas'
Dec 18,2023
0 people found
this helpful
Amazing customer service from Rebecca and Nella at Daisy lets & sales. They are so attentive and made the whole process to find a new tenant for our property very easy for us. They are professional, efficient and competent. I would highly recommend “Daisy lets & sales”....
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“We are very grateful to Rebecca for her exper......”

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Dec 18,2023
Minithumbup
By: 'Paul'
Dec 18,2023
0 people found
this helpful
We are very grateful to Rebecca for her expert and timely work in finding us a new tenant and negotiating a good rent for us. This is the second time in a little over two years. Ace letting service! We were very pleased to work ...
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“Great communication...”

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Dec 07,2023
Minithumbup
By: 'Sophie'
Dec 07,2023
0 people found
this helpful
So far have had a great experience - Rebecca has been extremely helpful and communicative - setting up a viewing quickly, taking time to send us a virtual tour, and altogether helping us to secure the perfect flat! The referencing process has also been very ...
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“After 2 weeks searching for a nice flat to re......”

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Dec 07,2023
Minithumbup
By: 'Alireza'
Dec 07,2023
0 people found
this helpful
After 2 weeks searching for a nice flat to rent , Rebecca offered me a flat . She arranged viewing so quickly and spent time to show me the place and after I liked it , she managed process of agreement very fast and she is really kind and ...
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“Great move in process...”

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Dec 06,2023
Minithumbup
By: 'Laurence'
Dec 06,2023
0 people found
this helpful
Rebecca has been super helpful for our whole process, from setting up an appointment, dealing with sticky keys, showing us around the flat and keeping us updated on the steps required to sort out moving into our new flat. Had made the process as smooth ...
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Staff picture Maxine
(133)
Staff picture Rebecca
(120)
Staff picture Ally
(98)
Staff picture Nella
(77)
No image available Zulekha
(68)
Staff picture Collette
(10)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents

Awards won by Northwood, London SE23 3TW



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Northwood

Branch - Forest Hill, London, SE23