North West, Cheadle, SK8
4.9/5, 190 reviews
98% recommended
99% sales valuation accuracy
96% sales fee satisfaction

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2021 allAgents Estate & Letting Agents Awards


“John was the agent for a property we have recently ......”

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Apr 23,2015
Minithumbup
John
By: 'Paul'
Apr 23,2015
0 people found
this helpful
John was the agent for a property we have recently completed on, this sale was a long drawn out sale which was not because of anything One Stop Property did. John rang us on a regular basis to keep us informed as to what was happening, as most solicitors are not very good at this, he was always very courteous and helpful at all times.
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Opening Hours
Address

One Stop Property Solutions
Stanley House, 15 Ladybridge Road
Cheadle Hulme,Cheadle
Greater Manchester
SK8 5BL
0161 425 7878 \/ 01706 464071

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 96% £36,500 £39,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 132 2 52 0 2 1
Areas covered
  • SK12
  • SK8
  • SK13
  • SK3
  • SK14
  • SK4
  • SK15
  • SK5
  • SK16
  • SK6
  • BB4
  • SK7
  • OL13
  • SK8
  • M20
  • SK9
  • All Surrounding Areas
  • SK10
  • SK11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA
Latest Properties
Images & Videos

“I decided to use One Stop Property, for the S......”

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Mar 06,2021
Minithumbup
John
By: 'IAN'
Mar 06,2021
0 people found
this helpful
I decided to use One Stop Property, for the Sale of my property after dealing with them for the purchase of a property they were currently selling. Through both transactions the communications and professionalism with John and Emily was absolutely first class keeping myself fully ...
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“Deserving of 5 star reviews...”

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Feb 19,2021
Minithumbup
Craig
By: 'Jane K'
Feb 19,2021
0 people found
this helpful
I have sold about 10 houses over the years and I have never come across an estate agency like One Stop Property Solutions (in a good way). The agency was recommended to me by my financial adviser who used to be an estate agent. So even ...
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“What a team! One Stop are professional, frien......”

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Feb 05,2021
Minithumbup
Craig
By: 'Jen'
Feb 05,2021
0 people found
this helpful
What a team! One Stop are professional, friendly, caring and genuinley have your best interests at heart. We couldnt have asked for a better team to help us sell our house. Craig offered advice prior to us putti ng the house on the market and ...
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“I had been through a number of agents and my ......”

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Jan 22,2021
Minithumbup
John
By: 'Stephanie'
Jan 22,2021
0 people found
this helpful
I had been through a number of agents and my property had been up for over a year when I got to ‘One Stop’. Within a month they had a buyer for me but then Covid meant that fell through despite the agents’ best efforts. ...
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“Great service and would not hesitate in recom......”

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Dec 14,2020
Minithumbup
John
By: 'Jeannette'
Dec 14,2020
0 people found
this helpful
Great service and would not hesitate in recommending them if you are looking for a 5* Agent to market your property. The staff are all very knowledgeable and keen to get you a sale....
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“Just bought a property for sale with One Stop......”

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Dec 14,2020
Minithumbup
By: 'S'
Dec 14,2020
0 people found
this helpful
Just bought a property for sale with One Stop. Really helpful throughout. Kept in touch regularly and followed up any issues promptly. Would recommend....
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“Emily at One Stop...”

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Dec 07,2020
Minithumbup
By: 'Rachel'
Dec 07,2020
0 people found
this helpful
Emily from One Stop Property Solutions has been a great support to us during our house purchase. She provides high levels of customer service including quick replies to emails and continuous pushing through all steps of the chain. Emily has great knowledge of the whole ...
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“Very smooth process from the beginning, regul......”

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Nov 25,2020
Minithumbup
John
By: 'Sally'
Nov 25,2020
1 people found
this helpful
Very smooth process from the beginning, regular updates and communication from everyone. Great marketing of my house, to maximise potential buyers, an offer made and accepted after the first viewing day. Highly Recommend....
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“One Stop Property were quick to repsond to an......”

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Oct 23,2020
Minithumbup
By: 'Natasha'
Oct 23,2020
0 people found
this helpful
One Stop Property were quick to repsond to any queries and very professional. All in all a great property industry to use if buying or selling a house....
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“I received amazing support from both Emily an......”

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Oct 06,2020
Minithumbup
John
By: 'Sarah'
Oct 06,2020
0 people found
this helpful
I received amazing support from both Emily and John from the viewing all the way through to exchange and completion. They were proactive and kept in touch with me being available to speak to via phone or email. As a First time buyer I really ...
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“Sale after one day of viewings...”

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Oct 02,2020
Minithumbup
Craig
John
By: 'Paul'
Oct 02,2020
0 people found
this helpful
Odd time to try to sell a house. Started as COVID started, my tenants were then told they couldn’t move, which delayed things further. Great advice on how to prepare a house, offers to supply decorators, then a one day viewing with 7 appointments one ...
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“We received a friendly and professional appro......”

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Aug 24,2020
Minithumbup
Craig
John
By: 'Anne'
Aug 24,2020
0 people found
this helpful
We received a friendly and professional approach with excellent advice from the beginning of marketing our property to the sale and also the purchase of our new home....
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“Fantastic agent, we struggled to sell a prope......”

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Aug 24,2020
Minithumbup
Craig
John
By: 'Matthew'
Aug 24,2020
0 people found
this helpful
Fantastic agent, we struggled to sell a property for over 3 months with another agent, these guys sold the property in the first week of it being back on the market. Fantastic!...
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“Easy to deal with and very helpful throughout......”

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Aug 22,2020
Minithumbup
John
By: 'Nick'
Aug 22,2020
1 people found
this helpful
Easy to deal with and very helpful throughout the lockdown period and afterwards. We got our asking price so we were more than happy....
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“Excellent from start to finish ... from sievi......”

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Aug 21,2020
Minithumbup
By: 'Duncan'
Aug 21,2020
0 people found
this helpful
Excellent from start to finish ... from sieving and vetting clients to view... block viewings ... to selling a house in 2 weeks... offering px...not your typical estate agents using pyscology and placing furnitire in brochures to show how it would look... Communication second to none... always ...
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“Approachable and friendly (whilst professional service)...”

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Aug 03,2020
Minithumbup
John
Louise
By: 'Ruth'
Aug 03,2020
0 people found
this helpful
The team provided an approachable and friendly (whilst professional) service throughout and ensured a quick sale of my property with an excellent property guide and professional photo’s. Would have no hesitation in recommending to others....
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“Excellent service. Kept me up to date constantly...”

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Jul 28,2020
Minithumbup
By: 'Michael'
Jul 28,2020
0 people found
this helpful
Excellent service. Kept me up to date with weekly phone calls from the day they took on the sale. These where the 3rd agents we had in 2 years and we had more viewings in the first month than all the other agents in 2 years. They ...
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“What a breath of fresh air One Stop Property ......”

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Feb 29,2020
Minithumbup
Craig
John
By: 'Paul'
Feb 29,2020
0 people found
this helpful
What a breath of fresh air One Stop Property Solutions are! From our first contact with Craig at One Stop, we knew we were in very capable hands. Everything was completed and our sale set up and launched on to sites very quickly and smoothly, ...
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“I thought the service they provided was all i......”

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Dec 23,2019
Minithumbup
By: 'Sally'
Dec 23,2019
0 people found
this helpful
I thought the service they provided was all in all very good with a slightly different approach to the previous agents I used....
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“Real professional outfit....”

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Nov 27,2019
Minithumbup
John
By: 'Stuart'
Nov 27,2019
0 people found
this helpful
Sold our house in 2 weeks following 3 previous agents going through the motions and sending all the wrong types of people to view it....
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“We are extremely pleased with the service fro......”

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Nov 27,2019
Minithumbup
John
Craig
By: 'David'
Nov 27,2019
0 people found
this helpful
We are extremely pleased with the service from one stop. They are pro active, realistic and informative. They keep you informed of what is going on and are constantly looking for ideas. They are completely different to other estate agents. We would definitely recommend them...
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“A very professional and considerate team. The......”

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Oct 02,2019
Minithumbup
Craig
John
By: 'Carol'
Oct 02,2019
0 people found
this helpful
A very professional and considerate team. They have good attention to detail and offer a comprehensive service. Excellent sales techniques....
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“Very pleased with One-Stop Property Solutions......”

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Aug 31,2019
Minithumbup
Louise
John
By: 'Christopher'
Aug 31,2019
0 people found
this helpful
Very pleased with One-Stop Property Solutions They have been pro-active from the start arranging block booking for viewing with 30 minutes between viewers on the first sale day. We had twelve viewers, three of whom offered the guide price on the first day sale and the ...
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By: Craig Shrigley
Sep 02, 2019
View all comments (1)
Thank-you for your comments Mr Harris much appreciated. ...

“The care and support I had throughout my jour......”

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Aug 30,2019
Minithumbdown
John
Craig
By: 'Carol'
Aug 30,2019
0 people found
this helpful
The care and support I had throughout my journey was second to none. I cannot describe their attention to detail and taking my feelings into consideration from my first meeting with Craig and following on with John and Nicola. I was constantly kept informed throughout ...
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“Smooth Process...”

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Aug 29,2019
Minithumbup
John
Louise
By: 'natalie'
Aug 29,2019
0 people found
this helpful
Bother the buying and selling process with one stop has been very smooth. From getting our house on the market in a week to the easy and detailed communication throughout the process....
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Staff picture John
(124)
Staff picture Craig
(67)
Staff picture Kayleigh
(36)
Staff picture Sally
(10)
Staff picture Louise
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

One Stop Property Solutions prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.

Residential Estate Agency - Making a complaint

Information for Customers

One Stop Property Solutions is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.

Stage One – Designated Personal Property Agent
All complaints should, in the first instance, be directed to your designated Personal Property Agent, She/he will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.

Stage Two - Customer Services Manager
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Customer Services Manager. You must write to them within one month of receiving your personal property agent response. The Customer Services Manager will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three – Managing Director
If you remain dissatisfied, you may address your concerns in writing to the Managing Director within one month of the response from the Customer Services Manager. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.

Customer Relations
One Stop Property Solutions
Oak House
2 Gatley Road
Cheadle
Cheshire
SK8 1PY

Stage Four - The Property Ombudsman
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online at http://www.tpos.co.uk Please note that you must do so within twelve months of the date of the final letter. The Property Ombudsman will not consider your complaint until our
internal complaints process has been completed.
Last updated at 10:36 AM 15/01/2016 by allAgents

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Branch - North West, Cheadle, SK8