Apr 22,2015
Minithumbdown
By: 'rr'
Apr 22,2015
1 people found
this helpful
Been with them 4 years and after all this time i get a rude and confrontational letter chasing for £15
The attitude of the staff is £tough luck you owe us the money.
They are happy to email tenants about renewing tenancies or texting or calling a home number and leaving a message WHEN it suits them, However sending threatening letters over s simple admin error (on my part i admit) threatening to proceed further with this matter and threatening extra charges if they dont get the money is i believe way beyond what is necessary. As simple email or text would have sorted it. I paid within 24 hours of getting the letter - i would have paid quicker if they had texted or emailed.
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Woodcock Holmes

First Floor Offices, 4 Office Village Hampton, Peterborough
Cambridgeshire
PE7 8GX

01733 303111

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