Apr 22,2015
By: 'Dr. S'
Apr 22,2015
1 people found
this helpful
Rented a flat in Fratton park area - when keys were handed over to me, I was notified of a potential leak in the bathroom, which Cosgroves wanted me to sort out by liaising with the building company assigned to evaluate the problem. Both the company and agent failed to communicate, leaving the leak to progress during the rainy season. Eventually, a lethagic Cosgrove response prompted me to write to the Landlord directly, which got the ball rolling. overall, the repair work lasted 4 months, and in that time Cosgroves were poor in their professionalism, communication, organisation and management. Despite written complaints, no formal acknowledgement has yet been sent to me. A disgraceful, lethargic, money-minded estate agency.
Comment on agent fees
Admin fee for everything they do! i'm surprised they dont charge a fee to pick your call up!
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