Newcastle Under Lyme, Stoke on Trent, ST4
4.8/5, 222 reviews
98% recommended
89% sales valuation accuracy
100% sales fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“I have always found the staff at Belvoir to be ......”

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Apr 22,2015
Minithumbup
Craig
Annie
By: 'Laura'
Apr 22,2015
0 people found
this helpful
I have always found the staff at Belvoir to be professional and friendly. Any problems we have encountered with the property that we rent have been dealt with swiftly and efficiently.
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Opening Hours
Address

Belvoir
489 Hartshill Road
Hartshill,Stoke on Trent
Staffordshire
ST4 6AA
01782 66 29 29

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 100% £82,000 £231,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
169 2 31 2 9 0 1 0 8 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

Images & Videos

“A BIG Thank you...”

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Aug 21,2019
Minithumbup
Melissa
By: 'Lisa Watkins'
Aug 21,2019
0 people found
this helpful
I just want to say a big thank you to Melissa and Simon at Belvoir Newcastle-under-Lyme for all your hard work and persistence in securing the sale of my house. It took time and a lot of patience and at one point I didn’t ...
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By: Craig Johnson
Aug 21, 2019
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Thankyou so much Lisa, we are very happy for you ...

“Very quick and efficient...”

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Aug 21,2019
Minithumbup
By: 'Jean-Luc Middleton'
Aug 21,2019
0 people found
this helpful
Very quick and efficient at sorting any problems. Contacted Belvoir regarding carpet changes and smoke alarm faults and they responded within an hour saying they contacted appropriate maintenance contacts to solve the problems....
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By: Craig Johnson
Aug 21, 2019
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Thankyou very much, we are very pleased that you are happy with our service ...

“Great Service, happy to answer all my concern......”

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Jul 16,2019
Minithumbup
By: 'Jon Marks'
Jul 16,2019
0 people found
this helpful
Great Service, happy to answer all my concerns, always went the extra mile, really friendly, provide options throughout, recommendations and great communication....
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By: Craig Johnson
Jul 17, 2019
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Thankyou very much ...

“Very Helpful...”

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Jun 18,2019
Minithumbup
Mathew
By: 'Jan'
Jun 18,2019
0 people found
this helpful
I have recently rented a property that is managed by Belvoir. Mathew was very helpful (and patient!) during the letting process whilst I sold my property. The application was fast and straightforward. Molly has also been very helpful in assisting us with repairs to the ...
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Comment on agent fees
Good.
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By: Craig Johnson
Jun 18, 2019
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Thankyou ever so much for your review ...

“Would recommend...”

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Jun 14,2019
Minithumbup
By: 'Mrs N'
Jun 14,2019
0 people found
this helpful
As a landlord I am very happy with the level of service Belvoir provide. They have full management of my properties. I would not hesitate to recommend....
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Comment on agent fees
Good
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By: Craig Johnson
Jun 14, 2019
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Thankyou so much ...

“Quick and efficient service...”

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Jun 06,2019
Minithumbup
By: 'Martin McGonigle'
Jun 06,2019
0 people found
this helpful
Telephoned the branch first thing in the morning to get the smoke alarms checked. By the time I got home at the end of the day the maintenance man had let himself in (with my permission) and installed new alarms....
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Comment on agent fees
I've been a client for two years and have always found them easy to deal with and efficient.
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By: Craig Johnson
Jun 06, 2019
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Thankyou very much for your review ...

“Excellent Service...”

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May 13,2019
Minithumbup
Annie
By: 'TRichards'
May 13,2019
0 people found
this helpful
I have been a client of Belvoir! NUL for approximately 2 years and have recently had to carry out some renovations to my property. Molly and Annie have been incredibly helpful throughout helping to organise contractors and getting the property into good order. Molly has been ...
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By: Craig Johnson
May 13, 2019
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Thankyou for your kind review ...

“Lovely and understanding agent...”

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May 10,2019
Minithumbup
By: 'Sarah rhodes'
May 10,2019
0 people found
this helpful
Given a recent unpleasant experience witha neighbour Molly has been very helpful and understanding with the issue. Nice to be respected as a tenant unlike other letting agents. Highly recommend belvoir!...
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Comment on agent fees
Perfect
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“House Sale...”

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May 02,2019
Minithumbup
Melissa
By: 'Alison Plant'
May 02,2019
0 people found
this helpful
Fantastic service from Melissa who was friendly, helpful and patient. Our house sale wasn't straight forward but with Melissa's help we got the best buyer....
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Fsir
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“Excellent Professional Agents...”

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Apr 08,2019
Minithumbup
Craig
Annie
By: 'Jos Matchett'
Apr 08,2019
0 people found
this helpful
Craig and Annie manage our student let property, and I can honestly say I have absolutely no complaints about the service they provide. All potential issues are communicated to us promptly and with a full explanation of the issue along with a recommendation for action. ...
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Comment on agent fees
I believe the fees are fair however I do not speak from vast experience. I think the fees are commensurate with the level of service they provide .
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By: Craig Johnson
Apr 08, 2019
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Thankyou so much for your review, it is a pleasure working with you. ...

“Belvoir lettings...”

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Mar 08,2019
Minithumbup
By: 'Carol24'
Mar 08,2019
0 people found
this helpful
Very friendly, professional staff. Always ready to answer questions when needed. Quick turnaround. Good long term tenants, well researched and checked - would definitely recommend to prospective landlords....
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Comment on agent fees
Reasonable
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By: Craig Johnson
Mar 08, 2019
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Thankyou very much for your review ...

“Great service, efficient and patient....”

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Mar 01,2019
Minithumbup
Annie
Chelsey
By: 'Mrs P'
Mar 01,2019
0 people found
this helpful
As a landlord I have been very impressed with the team. The service is efficient, they are always friendly but professional and they have supported me to become a successful landlord. They fully manage my property and I know it is in safe hands. I ...
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Comment on agent fees
They seem fair.
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“Helpful, efficient service....”

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Feb 22,2019
Minithumbup
Melissa
By: 'A Morris'
Feb 22,2019
0 people found
this helpful
Was selling on behalf of my Father. Melissa was very thorough patient and easy to deal with. Initially I wasn't too sure who to go with agent-wise, but I knew that I'd made the right choice when, after having taken promotional pictures of the house, ...
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Comment on agent fees
Good value. Perhaps you might find a cheaper service, but I think in general you get what you pay for.
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By: Craig Johnson
Feb 22, 2019
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Thankyou very much for you reviews. ...

“Satisfied Landlord...”

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Feb 01,2019
Minithumbup
By: 'Pat Peter'
Feb 01,2019
0 people found
this helpful
I have been co operating with Belvoir for the last two years,during which they have proof to be very professionals,always ready to help.Until now i have not experiences any problem with them and i would gladly recommend them to any of my ...
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Comment on agent fees
good
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By: Craig Johnson
Feb 01, 2019
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Thankyou so much for your review ...

“Very professional. Never had any issues with Craig and his team....”

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Jan 28,2019
Minithumbup
Craig
By: 'Conan'
Jan 28,2019
0 people found
this helpful
Great team who are always on hand for my tennant and me. Fair price, particularly considering the quality, professional service provided....
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By: Craig Johnson
Jan 28, 2019
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Thankyou very much for your review and your continued support. ...

“Efficient...”

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Jan 28,2019
Minithumbup
Craig
Chelsey
By: 'J. Ryles'
Jan 28,2019
0 people found
this helpful
The staff are always helpful and efficient at sorting problems out. Very good service. The staff are always helpful over the phone and quick to reply....
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Comment on agent fees
Reasonable
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By: Craig Johnson
Jan 28, 2019
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Thankyou very much for your review ...

“Exactly what an estate agent should be!...”

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Jan 28,2019
Minithumbup
Melissa
Craig
By: 'Lindsey'
Jan 28,2019
0 people found
this helpful
Right from the start we have had an amazing experience with Belvoir and so glad we decided to sell with them. They sold our house in 2 days for a price we were very happy with. Their rates were very competitive and i didn't find them ...
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Comment on agent fees
Very competitive, price matched for us.
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By: Craig Johnson
Jan 29, 2019
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Thankyou so much for your review ...

“Excellent service...”

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Jan 25,2019
Minithumbup
Annie
Craig
By: 'Dr Steven Warburton'
Jan 25,2019
0 people found
this helpful
Excellent service. Friendly, efficient, good value for money. Always come up with good options ans solutions. First class all round...
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Comment on agent fees
Good value
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By: Craig Johnson
Jan 25, 2019
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Thankyou so much for your kind review Mr Warburton. ...

“Unacceptable viewing process...”

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Jan 24,2019
Minithumbdown
By: 'Leigh Torre'
Jan 24,2019
0 people found
this helpful
Belvoir booked a viewing for my house that I am currently renting today and, without my consent (as I never received an email - which they confirmed), they opened my front door without knocking and proceeded to tell me a viewing would be going ahead. ...
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By: Leigh
Jan 24, 2019
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To further add - here are by laws found all over the internet provided by Belvoir. Landlords and agents will generally require access to the property periodically, to carry out maintenance works or general property inspections. However, they are required to provide the tenant with 24 hours written notice of their upcoming visit. SHOULD A TENANT REFUSE ACCESS THE LANDLORD OR AGENT, DOES NOT HAVE A RIGHT TO ENTER THE PROPERTY WITHOUT PIOR PERMISSION. The only exception to this, is if acces ...

“Very easy and great communication...”

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Dec 20,2018
Minithumbup
Chelsey
Annie
By: 'Jude'
Dec 20,2018
0 people found
this helpful
Can't fault the team at all they have helped make my move quick and easy... I totally recommend belvoir and there amazing staff.. thank you...
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Comment on agent fees
Good
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“Big thank you !!...”

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Nov 05,2018
Minithumbup
Melissa
By: 'A big thank you !!'
Nov 05,2018
0 people found
this helpful
A very big THANK YOU to Melissa, Craig and the team At Belvoir, Newcastle-under-Lyme for all their good work with the marketing and sale of my property. Melissa was so energetic, diplomatic and patient in negotiating the not always straight forward path to eventually completing ...
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Comment on agent fees
Well deserved.
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“Superb and very professional...”

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Oct 19,2018
Minithumbup
Craig
Chelsey
By: 'Landlord ?'
Oct 19,2018
0 people found
this helpful
We have been very impressed with the service that we have had from Craig and his team. They have been extremely helpful and have gone out of their way to help us market our property....
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“Good efficient service...”

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Oct 12,2018
Minithumbup
Annie
Chelsey
By: 'Peter'
Oct 12,2018
0 people found
this helpful
After previous tenants left the property new tenenrs where found and in the property within 3 weeks. Kept informed during the whole process....
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Comment on agent fees
Hood
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“Fantastic Attention to Detail...”

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Sep 21,2018
Minithumbup
Melissa
Craig
By: 'MI'
Sep 21,2018
0 people found
this helpful
I have had dealing with Belvoir for the last decade or so- The lettings team have always been very professional , communicated well and any problems or issues always resolved swiftly. The Sales team were equally impressive- I would not hesitate to use them again...
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“Great service and quick...”

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Aug 04,2018
Minithumbup
Chelsey
By: 'adam123654'
Aug 04,2018
0 people found
this helpful
Great service, really helpful through the whole process. It was quick, professional and easy. Would recommend to anybody within the local area....
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“Excellent proffessional service...”

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Jul 10,2018
Minithumbup
Mathew
Annie
By: 'Rob P'
Jul 10,2018
0 people found
this helpful
Having recently let my property I found the whole process very smooth from start to finish. All maintenance tasks were organised and managed by the helpful staff....
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Comment on agent fees
Acceptable
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“Good....”

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Jun 03,2018
Minithumbup
Mathew
Chelsey
By: 'Philip'
Jun 03,2018
0 people found
this helpful
Good service good fees good service from Mathew and Chelsey good communication now waiting for the hartshill branch to get my son a property my daugher has gone through hartshill also...
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Comment on agent fees
Good
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“Very helpful at all times...”

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May 30,2018
Minithumbup
Chelsey
Mathew
By: 'Delilah'
May 30,2018
0 people found
this helpful
I found them to be extremely helpful and very professional at all times.They sorted out any queries and problems I might have had, and they were very knowledgeable.Very good to deal with....
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Comment on agent fees
Standard fees
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By: Craig
May 31, 2018
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Thankyou for your review ...

“Helpful Team...”

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Apr 18,2018
Minithumbup
Chelsey
Craig
By: 'Mrs P'
Apr 18,2018
0 people found
this helpful
As a first time landlord I have needed support and advice regarding how the letting system works. The team have been very helpful and patient and have responded to my emails very promptly. They have always been friendly, courteous and professional. I would not hesitate ...
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Comment on agent fees
They have managed to secure me a short-term tenant to bridge the gap between when a longer tenancy starts and although I am pleased, the fees have eaten into the total amount quite considerably and depleted it by a third. That said, I am glad to have a tenant.
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“Excellent job...”

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Apr 12,2018
Minithumbup
By: 'Mrs H'
Apr 12,2018
0 people found
this helpful
Melissa and Craig did an excellent job in selling my house. Craig was absolutely spot-on with his valuation. I had lots of viewings, some resulting in offers. My house was sold after a few weeks at full asking price. Melissa was my main point of ...
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Comment on agent fees
Good clear options, very fair
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By: Craig Johnson
Apr 16, 2018
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Thankyou very much for your comments ...
Staff picture Mathew
(86)
Staff picture Craig
(127)
Staff picture Annie
(28)
Staff picture Chelsey
(17)
Staff picture Melissa
(11)
Staff picture Susan
(0)
Staff picture Jacqueline
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:40 PM 01/11/2017 by allAgents

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Belvoir

Branch - Newcastle Under Lyme, Stoke on Trent, ST4