Forest Hill, London, SE23
4.7/5, 126 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
92% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“Daisylets have moved to a new service whereby you have ......”

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Apr 22,2015
Minithumbup
By: 'Luli'
Apr 22,2015
0 people found
this helpful
Daisylets have moved to a new service whereby you have a single nominated person to deal with. This has greatly improved the service as Demina now knows all about me, my property and my tenants. She's been the see the house and understands where I am coming from without me having to explain everything to a new person each time. She's very responsive, professional and I value her advice. She's calming to speak to and brings with her a wealth of knowledge.
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Opening Hours
Address

Daisy Lets & Sales
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £850,000 £1,070,000
Lettings 96% 92% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 0 39 8 2 0 0 0 4 0
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich Forest HillSydenhamPeckham RyeNunheadHerne HillBrockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“So easy to deal with...”

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Aug 23,2019
Minithumbup
Justin
By: 'Cathal'
Aug 23,2019
0 people found
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The process of renting couldn't have gone smoother. Lovely to deal with and efficient. From first viewing to handling of the paperwork, it couldn't have been easier...
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“The entire team was really attentive and very......”

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Aug 23,2019
Minithumbup
Nella
Justin
By: 'F M Ferrer James'
Aug 23,2019
0 people found
this helpful
The entire team was really attentive and very responsive. A total stress-free process from the start. Very professional but equally personal service. Communication was excellent throughout. Thank you Daisy team!...
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“Daisy Lets have helped me rent my flat out on......”

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Aug 23,2019
Minithumbup
Nella
Cheyenne
By: 'Violeta Vajda'
Aug 23,2019
0 people found
this helpful
Daisy Lets have helped me rent my flat out on multiple occasions. They repeatedly went over and above the minimum service to provide me with advice, offer a sounding board and help me with the process. I have always been able to rely not just ...
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“1st time landlord - Let & Management...”

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Aug 19,2019
Minithumbup
Tanya
Ed
By: 'Marissa Cuizon'
Aug 19,2019
0 people found
this helpful
As a first time landlord, I thought it would be a lot more stressful but the process has been smooth from the beginning. I am happy with the management service so far. Would recommend!...
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“Maxine and the Daisy Lets team provided excel......”

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Aug 13,2019
Minithumbup
Maxine
By: 'Andrew Cooper'
Aug 13,2019
0 people found
this helpful
Maxine and the Daisy Lets team provided excellent service and support while we were tenants in a property they managed. Any issues with the property were addressed promptly and without fuss. I am happy to recommend their managed properties to any prospective tenants....
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“Daisy have been excellent throughout our move. Our viewings were ......”

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Aug 13,2019
Minithumbup
Justin
Nella
By: 'Jon'
Aug 13,2019
0 people found
this helpful
Daisy have been excellent throughout our move. Our viewings were prompt and friendly, the application process was swift and simple, and our queries were always answered quickly and helpfully. Definitely recommend....
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“Daisy lets has always been very helpful, they......”

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Aug 12,2019
Minithumbup
Nella
Ed
By: 'mark treasure'
Aug 12,2019
0 people found
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Daisy lets has always been very helpful, they go the extra mile to assist. They make letting a property a smooth experience....
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“Friendly and helpful. Clare made the whole pr......”

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Aug 06,2019
Minithumbup
By: 'Alexander Scott'
Aug 06,2019
0 people found
this helpful
Friendly and helpful. Clare made the whole process easy, couldn’t be happier with the new house. Would wholeheartedly recommend. Thanks for everything!...
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“Wonderful experience with Clare...”

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Jul 22,2019
Minithumbup
Clare
By: 'Gabrielle'
Jul 22,2019
0 people found
this helpful
Wonderful experience with Clare from Daisy Lets & Sales. She was professional and supportive throughout the whole process; from the initial phone call to the viewing, to the acceptance of our offer....
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“Always helpful and accessible , provides an ......”

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Jul 14,2019
Minithumbup
Maxine
By: 'rebecca lyall'
Jul 14,2019
0 people found
this helpful
Always helpful and accessible , provides an approachable service . I have been with this agency for more than 6 years and have had only good experience to report...
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“All my experiences with Daisy Lets & Sales ha......”

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Jul 09,2019
Minithumbup
Clare
By: 'Mariana Fortuna'
Jul 09,2019
0 people found
this helpful
All my experiences with Daisy Lets & Sales has been excelent. Clare was very helpfull before and during the viewing of the two properties we saw with her. Always ready to answer all the questions and gave us all the necessary input for us to make ...
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“Daisy Lets gave us great customer service and......”

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Jun 26,2019
Minithumbup
Clare
By: 'Laurence Mills'
Jun 26,2019
0 people found
this helpful
Daisy Lets gave us great customer service and were very clear with what we had to do once we put an offer down on the property. The letting agent Clare was incredibly helpful and reassuring too. She was very approachable and we felt like we ...
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“Daisy Lets gave us great customer service and......”

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Jun 26,2019
Minithumbup
Clare
By: 'Laurence Mills'
Jun 26,2019
0 people found
this helpful
Daisy Lets gave us great customer service and were very clear with what we had to do once we put an offer down on the property. The letting agent Clare was incredibly helpful and reassuring too. She was very approachable and we felt like we ...
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“Great service for SE22...”

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Jun 07,2019
Minithumbup
Ed
By: 'Barry Road landlord'
Jun 07,2019
0 people found
this helpful
Great end to end service for tenancy only request. Fast, friendly and pen to resolving ad hoc questions and requests. This is the second time I've used Daisylets and the first where I needed their help while overseas and they have been great both times...
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Comment on agent fees
Reasonable
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“Great, friendly service....”

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Nov 15,2018
Minithumbup
Maxine
By: 'Happy tenant'
Nov 15,2018
0 people found
this helpful
The team at Daisylets have been amazing during the 2 years we have rented with them. The team have been incredibly responsive to any issues we had and they made the whole process, from moving in all the way through to moving out, very simple and ...
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Comment on agent fees
Agency fees are competitive compared to the majority of letting agents in the Maidstone area.
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“Magnificent Support!!...”

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Jul 30,2018
Minithumbup
Cheyenne
Nella
By: 'Tendai'
Jul 30,2018
0 people found
this helpful
Cheyenne, has been my POC for over a year if I am not mistaken, and in that period she has been very instrumental in making sure that all issues during my stay were handled correctly and also in a timely manner!! Thank you very much ...
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Comment on agent fees
EXCELLENT
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“Great service...”

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May 23,2018
Minithumbup
Ed
By: 'Sam'
May 23,2018
0 people found
this helpful
This is the second time we have used Daisy Lets and again they delivered a professional service from start to finish. Very happy with the service and advice received and would highly recommend....
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Comment on agent fees
Very reasonable for services carried out.
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“Extortionate fees and no concern for strangers entering property...”

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Mar 29,2018
Minithumbdown
Maxine
By: 'Young professional'
Mar 29,2018
0 people found
this helpful
I have been renting with Daisy Lets for almost two years. There have been four occasions where workmen have entered our home without prior notice. This includes a vulnerable making situation for me, a young woman, when I found a middle aged male stranger standing ...
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“No complaints...”

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Mar 27,2018
Minithumbup
Cheyenne
By: 'Happy customer'
Mar 27,2018
0 people found
this helpful
Cheyenne and the team at Daisylets have been wonderful during the 18 month period we rented our former house. The team have been very responsive to any issues we had and they made the whole process, from moving in all the way through to moving out, ...
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Comment on agent fees
Inline with the market, however they offered a much better service than others.
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“Had a wonderful experience with Daisy Lets and Cheyenne Douglas ......”

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Jan 24,2018
Minithumbup
Cheyenne
By: 'Sarsha'
Jan 24,2018
0 people found
this helpful
Had a wonderful experience with Daisy Lets and Cheyenne Douglas who looked after us so well. After dealing with a number of different real estate agents in London, Daisy Lets was 100% the best , we will be recommending to our friends. Cheyenne was always so friendly ...
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Comment on agent fees
very good and fair
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“Cheyenne was always prompt to respond to any emails . She ......”

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Jan 11,2018
Minithumbup
Cheyenne
By: 'Tim'
Jan 11,2018
0 people found
this helpful
Cheyenne was always prompt to respond to any emails . She was thorough and professional in all her work . I always felt confident that she was competent and reliable in managing my property...
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Comment on agent fees
The fees were quite reasonable and very competitive
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“We used Daisy lets & sales for paper work services and ......”

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Dec 28,2017
Minithumbup
Nella
By: 'Marina'
Dec 28,2017
0 people found
this helpful
We used Daisy lets & sales for paper work services and dealt with nella who demonstrated a client friendly and professional approach, timely response and follow up....
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Comment on agent fees
competitive fees
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“I really appreciate the proactive approach Daisy Lets take in ......”

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Nov 14,2017
Minithumbup
Cheyenne
By: 'Clare Gow'
Nov 14,2017
0 people found
this helpful
I really appreciate the proactive approach Daisy Lets take in have advising me of any issues that might impact my property and ensuring that my legal requirements are met. It makes a real difference from the service I have received in the past from other ...
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Comment on agent fees
Not as high as some and definitely worth the money!
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“I have used Daisy Lets as a Landlord for several ......”

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Aug 31,2017
Minithumbup
By: 'AM, SE15'
Aug 31,2017
0 people found
this helpful
I have used Daisy Lets as a Landlord for several years and found them all to be pleasant, polite and professional - would recommend them!...
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“Cheyenne has always been very professional and friendly throughout my 18 ......”

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Aug 18,2017
Minithumbdown
Cheyenne
By: 'Owen G'
Aug 18,2017
1 people found
this helpful
Cheyenne has always been very professional and friendly throughout my 18 month tenancy via Daisy Lets. She helped me negotiate an early release from my second year in my property when my circumstances changed and has always made every effort to resolve any of the small ...
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“Maxine has been diligent and always on hand to help ......”

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Aug 17,2017
Minithumbup
Maxine
By: 'Rachel'
Aug 17,2017
0 people found
this helpful
Maxine has been diligent and always on hand to help with anything we've needed in the property over the last 3 years. Very friendly and helpful!...
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“I would like to recommend Daisylets to any potential landlords ......”

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Aug 14,2017
Minithumbup
Nella
Natasha
By: 'TH'
Aug 14,2017
0 people found
this helpful
I would like to recommend Daisylets to any potential landlords as they have once again let one of my flats in a very quick period of time and have dealt with the process is a very professional way. The help & servfice that i have received ...
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Comment on agent fees
Good
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“Daisy Lets have provided a very friendly, personable and efficient ......”

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Aug 02,2017
Minithumbup
Cheyenne
By: 'Jack Hughes'
Aug 02,2017
0 people found
this helpful
Daisy Lets have provided a very friendly, personable and efficient service to us during our 5 year tenancy. They are always on call to deal with problems great and small whether over the phone, via email or in a branch. They are by far the best ...
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Comment on agent fees
Daisy Lets' fees are much more reasonable than other agencies we have been with.
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“Maxine was very positive and proactive when dealing with my ......”

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Jun 12,2017
Minithumbup
Maxine
By: 'Jo Grace'
Jun 12,2017
0 people found
this helpful
Maxine was very positive and proactive when dealing with my property. When there were problems they were usually solved quickly and efficiently and she kept me informed in the main about what was happening. She was easy to deal with and helpful....
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Comment on agent fees
For peace of mind and the work carried out I thought the agents fees were reasonable.
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“I have used Daisey let's twice now and have been ......”

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May 25,2017
Minithumbup
By: 'Richard.'
May 25,2017
0 people found
this helpful
I have used Daisey let's twice now and have been extremely impressed with their services. I have used other letting agents in the past but both were unprofessional. I only use Daisy let's . I would recommend these to any landlord or tenants looking to find ...
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Comment on agent fees
Excellent service. Excellent customer service.
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Staff picture Ed
(7)
Staff picture Maxine
(13)
Staff picture Cheyenne
(29)
Staff picture Nella
(14)
Staff picture Justin
(4)
Staff picture Clare
(4)
Staff picture Natasha
(2)
Staff picture Tanya
(1)
No image available Edward
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

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Daisy Lets & Sales

Branch - Forest Hill, London, SE23