Limehouse, London, E14
4.7/5, 293 reviews
95% recommended
89% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Franklyn James - Visit Our Website

“Really helpful and friendly. Got us a deal with the ......”

Share on :
Apr 22,2015
Minithumbup
By: 'Alex'
Apr 22,2015
33 people found
this helpful
Really helpful and friendly. Got us a deal with the landlord so we had a new shower fitted. Nice to work with.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 98% £285,500 £1,250,000
Lettings 97% 95% £355 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 1 106 8 41 1 44 1 15 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

Images & Videos

“Good service, flexible and efficient. The qua......”

Share on :
May 13,2021
Minithumbup
Antony
By: 'EGiles'
May 13,2021
0 people found
this helpful
Good service, flexible and efficient. The quality of properties available is good. They dealt with the sale competently and communication throughout was good....
read full review
Was this helpful? Yes

“Thoroughly impressed with the Franklyn James team....”

Share on :
May 05,2021
Minithumbup
Gary
By: 'Caroline Smith'
May 05,2021
0 people found
this helpful
I have been thoroughly impressed with the team at Franklyn James in Limehouse. I have never had a full management service before but decided that I wanted to have one as my previous, long-standing tenant was moving out and with disruptions due to COVID I ...
read full review
Was this helpful? Yes

“Rented with Franklyn James for 4 years, alway......”

Share on :
Apr 21,2021
Minithumbup
Denisa
By: 'Cos'
Apr 21,2021
0 people found
this helpful
Rented with Franklyn James for 4 years, always got very quick responses from Denisa, Garry and team. The few issues that we reported were promptly addressed by highly qualified professionals that Franklyn James sent over. Definite recommendation....
read full review
Was this helpful? Yes

“Anthony was a great help from start to finish......”

Share on :
Apr 21,2021
Minithumbup
Antony
By: 'Francesca'
Apr 21,2021
1 people found
this helpful
Anthony was a great help from start to finish when I was looking to rent a property. Even with the awkwardness of not being able to view the property because of Covid logistics, he made the whole process easy and with fantastic communicate throughout....
read full review
Was this helpful? Yes

“If you are looking for an agent... use Franklyn Jams...”

Share on :
Apr 20,2021
Minithumbup
Antony
By: 'Shayne'
Apr 20,2021
0 people found
this helpful
Antony, Lee, Tanzila and the Franklyn James team have made my lettings process extremely smooth. I used FJ to purchase my flat, where the process was great, and then a couple of years later, to let it out after I moved abroad. The process was ...
read full review
Was this helpful? Yes

“I can recommend FJ on two fronts. I think i'm......”

Share on :
Apr 20,2021
Minithumbup
Joanna
By: 'Andrew Ward'
Apr 20,2021
0 people found
this helpful
I can recommend FJ on two fronts. I think i'm right in saying i'm their oldest client in that they have managed my properties for over 15yrs. The flats have been well maintained & my vacancy factor has been kept low . Honestly i can say i ...
read full review
Was this helpful? Yes

“Very professional and polite...”

Share on :
Apr 01,2021
Minithumbup
James
By: 'Anand'
Apr 01,2021
0 people found
this helpful
Very good team in Franklyn James estate agents, and our agent Mr James Cooper was very professional and efficient. Managed to secure a deal for letting in very quick time. Very kind enough also to deliver the keys at the property itself. Very happy with ...
read full review
Was this helpful? Yes

“Proactive, polite and friendly...”

Share on :
Mar 26,2021
Minithumbup
Denisa
Antony
By: 'Ali'
Mar 26,2021
1 people found
this helpful
We recently moved to Franklyn James from another letting agent and have been very impressed so far. The team have been very proactive in getting the flat rented and our property manager Denisa has been particularly good - she is efficient and polite and we ...
read full review
Was this helpful? Yes

“Gary was our property manager for 1.5 years a......”

Share on :
Mar 09,2021
Minithumbup
Gary
By: 'Paige'
Mar 09,2021
0 people found
this helpful
Gary was our property manager for 1.5 years and we had a fantastic experience. He was always reachable and responded to any query incredibly quickly. If we had a problem such a leaky tap or issues with the oven their contractors always contacted us the next ...
read full review
Was this helpful? Yes

“Do not waste your time with this agency, wors......”

Share on :
Jan 12,2021
Minithumbup
By: 'Palacean'
Jan 12,2021
0 people found
this helpful
Do not waste your time with this agency, worst customer service, horrible horrible horrible, I am actually disgusted with the service I received from them...
read full review
Was this helpful? Yes

“Excellent Property Management Services...”

Share on :
Jul 30,2020
Minithumbup
Gary
By: 'Nuno'
Jul 30,2020
0 people found
this helpful
Franklyn James managed the property I was renting for 2 and a half years. During this period of time there were several non-trivial issues with the property. Our property manager, Gary, dealt with every single one of them in record speed while always keeping my interests, ...
read full review
Was this helpful? Yes

“Gary at Franklyn James has been a superb lett......”

Share on :
Jul 16,2020
Minithumbup
Gary
By: 'Lars.fiddy@ascentialedge.com'
Jul 16,2020
0 people found
this helpful
Gary at Franklyn James has been a superb letting agent for me. Always professional, delivers excellent service and I always trust in Gary’s professional opinion, integrity and customer service with both me and the tenants. I have been a landlord letting property for nearly 20 ...
read full review
Was this helpful? Yes

“Gary is always helpful and quick to respond. ......”

Share on :
Jun 26,2020
Minithumbup
Gary
By: 'D'
Jun 26,2020
0 people found
this helpful
Gary is always helpful and quick to respond. This week he has helped us with a particularly tricky issue and we appreciate all the time and effort he put into resolving it....
read full review
Was this helpful? Yes

“Gary is an excellent manager, who always help......”

Share on :
May 19,2020
Minithumbup
Gary
By: 'Islam'
May 19,2020
0 people found
this helpful
Gary is an excellent manager, who always helped with various issues that arise during the time we were renting through Franklyn James. We had several things that we wanted to change in the flat and Gary helped to communicate those to landlord and achieve the ...
read full review
Was this helpful? Yes

“Amazing agency. We viewed a few properties ar......”

Share on :
Mar 31,2020
Minithumbup
Gary
Antony
By: 'Hercia'
Mar 31,2020
2 people found
this helpful
Amazing agency. We viewed a few properties around the area (all pretty good) and the main reason why we decided to go ahead with the one we're currently renting was because of how amazing this agency has been. From the moment we called in to ...
read full review
Was this helpful? Yes

“'m very disappointed with this company and i'......”

Share on :
Feb 20,2020
Minithumbdown
By: 'Regina'
Feb 20,2020
0 people found
this helpful
'm very disappointed with this company and i'm still having a hard time Mark Kimber took holding deposit and aren't going to give it back .... as I am a retired woman im 65 years old and due to these difficulties I have deteriorated my health ......
read full review
Was this helpful? Yes

“Really poor service when moving in...”

Share on :
Feb 05,2020
Minithumbdown
By: 'Violaine'
Feb 05,2020
1 people found
this helpful
We had a really poor service when moving in. In particular, no one showed us how to use the appliances in the apartment (the apartment was fully furnished), and the heating system was not set up properly, which led to a very high electricity bill (...
read full review
Was this helpful? Yes
By: Gary Atkins
Feb 05, 2020
View all comments (1)
Franklyn James are aware of the matter which is being referred to by the reviewer. The comments which have been made are in relation to communication which the reviewer has advised took place with a third party. No evidence of the communication has been provided to validate the reviewers claim. The reviewer was invited to speak to the third party directly as our investigations could not find any evidence to support the claim, however, they have declined to do so. In addition, the reviewer made a ...

“Fantastic team...”

Share on :
Nov 26,2019
Minithumbup
Gary
By: 'Omar'
Nov 26,2019
0 people found
this helpful
Been working with them for a number of years now. Their professionalism is second to none. Lee, gary and the rest of the management team are brilliant....
read full review
Was this helpful? Yes

“Franklyn James have rented my properties for ......”

Share on :
Nov 14,2019
Minithumbup
Gary
By: 'Philip'
Nov 14,2019
0 people found
this helpful
Franklyn James have rented my properties for many years, and whilst I get approached from many other agencies, I wouldn't go anywhere else. My properties have pretty much zero void periods, rents are paid on time, and their property management team is tip top in ...
read full review
Was this helpful? Yes

“Great service; fantastic property...”

Share on :
Nov 02,2019
Minithumbup
Antony
By: 'Ross'
Nov 02,2019
1 people found
this helpful
I purchased a property through Antony. Throughout the process, Antony was very accommodating and always went the extra mile to ensure I got what I needed. There were complications along the way (out of Franklyn James’ control) and Antony was calm and pragmatic and I ...
read full review
Was this helpful? Yes

“He offered me some hopeful properties which I......”

Share on :
Oct 28,2019
Minithumbup
By: 'JUN'
Oct 28,2019
0 people found
this helpful
He offered me some hopeful properties which I might be interested in at the first stage. While we were proceeding the contract, he helped me to complete the necessary documents with their colleague persistently....
read full review
Was this helpful? Yes

“Super responsive, very friendly, ultra accomm......”

Share on :
Oct 28,2019
Minithumbup
By: 'Rami'
Oct 28,2019
0 people found
this helpful
Super responsive, very friendly, ultra accommodating, coming in on weekends for multiple viewings and measuring of walls in order to buy furniture. Always on top of it all!...
read full review
Was this helpful? Yes

“Helpful and responsive...”

Share on :
Oct 25,2019
Minithumbup
Antony
By: 'Ryan'
Oct 25,2019
2 people found
this helpful
My wife and I used Franklyn James to market and sell our property in Bow. We were very impressed with the service we received. Lee and Antony were very responsive, pro-active and diligent throughout. I would have no hesitation recommending the firm....
read full review
Was this helpful? Yes

“Efficient and effectivefirst...”

Share on :
Oct 21,2019
Minithumbup
By: 'Paul'
Oct 21,2019
0 people found
this helpful
Efficient and effective set up of our first rental. Quick to respond to question. Very pleased with the service so far...
read full review
Was this helpful? Yes

“First class service by Antony Cope...”

Share on :
Oct 19,2019
Minithumbup
Antony
By: 'Mark'
Oct 19,2019
2 people found
this helpful
I've been living in a property managed by Franklyn James for a few years now and I have been impressed with the level of service this company provides. Antony Cope was upfront and enthusiastic and helped me throughout the process making it a very easy ...
read full review
Was this helpful? Yes
Staff picture Gary
(73)
Staff picture Antony
(48)
Staff picture James
(11)
Staff picture Denisa
(2)
Staff picture Joanna
(1)
Staff picture Sandy
(1)
Staff picture Tanzila
(0)
Staff picture Inga
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:36 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8DP


As Seen On

Get in touch with

Franklyn James

Branch - Limehouse, London, E14