I have never rented before.
I used several lettings agents in Reading but Romans came up trumps.
I mainly dealt with Nadine Iles who was very helpful. I am away a lot so most contact was via email which was answered swiftly and usefully.
There was a slight issue getting references from my employer, which is a process managed by Keysafe tenant vetting, I felt that they could have been more proactive.
I moved in when I wanted and Nadine and Jason Burton were both very helpful.
Being away a lot didn't faze them and I got exactly what I wanted.