Cardiff, CF14
4.7/5, 38 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
91% lettings fee satisfaction

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2021 allAgents Estate & Letting Agents Awards


“I have just become a Northwood tenant and they have ......”

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Apr 21,2015
Minithumbup
By: 'Joseph'
Apr 21,2015
1 people found
this helpful
I have just become a Northwood tenant and they have made the whole process of moving house stress free and easy. All staff are approachable, friendly and helpful on the phone. When I had a small maintenance issue with the property, the issue got sorted very quickly and was resolved without any hassle. Northwood found me a lovely flat and I would highly recommend them.
Was this helpful? Yes
By: Kate Gwinnutt
Apr 23, 2015
Dear Joseph, Thank you for taking the time to post your review and for your complimentary comments. It gives me great pleasure in hearing such positive reviews. Thanks again for your custom.

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Opening Hours
Address

Northwood
23 Whitchurch Road
Cardiff
Cardiff County
CF14 3JN
02920 301141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £390,000 £390,000
Lettings 92% 91% £500 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 20 2 2 0 0 0 1 0
Areas covered
  • CF14
  • Cardiff
  • CF10
  • Newport
  • CF15
  • CF23
  • NP10
  • NP20
  • NP19
  • NP23
  • CF5
  • CF3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Fantastic. Utmost dedication shown in selling......”

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Apr 21,2021
Minithumbup
By: 'Elaine'
Apr 21,2021
0 people found
this helpful
Fantastic. Utmost dedication shown in selling our property. Always accessible, very people orientated extremely professional, plus very forward thinking. Launches via Facebook, interesting marketing methods, very much at the forefront of their industry. Northwood shone out above all their competitors and we were absolutely thrilled ...
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“Excellent service...”

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Jun 01,2018
Minithumbup
By: 'David'
Jun 01,2018
0 people found
this helpful
Have had dealings with Northwood Cardiff for a number of years. A very knowledgable & professional team who can never do enough for you, would highly recommend....
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Comment on agent fees
Good
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“Great team to work with at Northwood Cardiff...”

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May 12,2018
Minithumbup
By: 'Kieron'
May 12,2018
0 people found
this helpful
I have worked with the team at Northwood Cardiff for 12 years with them providing a fully managed rental service to my property. During that time they have always been great to deal with and have always found great tenants for me, with little fuss or ...
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“Great service...”

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May 02,2018
Minithumbup
By: 'Dave'
May 02,2018
0 people found
this helpful
The team at Northwood Cardiff are very professional and helpful and nothing is ever too much trouble. I have had dealings with them for a number of years and would highly recommend them....
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Comment on agent fees
Good
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“Kate was efficient and helpful throughout the process of letting ......”

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Jul 01,2017
Minithumbup
By: 'Amanda'
Jul 01,2017
0 people found
this helpful
Kate was efficient and helpful throughout the process of letting my house with my cat in residence - she really considered my cats needs and my wishes and found the appropriate tenants....
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“Ryan Rowe and James Parrott have been always helpful. Everytime ......”

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Jul 01,2017
Minithumbup
By: 'Juan'
Jul 01,2017
0 people found
this helpful
Ryan Rowe and James Parrott have been always helpful. Everytime we need their help we had a quick reply from the office, and we are really happy about their service....
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Comment on agent fees
I think this agent´s fees are appropriate for the service they give. Not too expensive.
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“Kate Gwinnutt, with whom I have had most dealings, is ......”

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Jun 30,2017
Minithumbup
By: 'GT_PR'
Jun 30,2017
0 people found
this helpful
Kate Gwinnutt, with whom I have had most dealings, is professional, efficient, timely and friendly at all times. Diolch/Thank you Kate. Due to the generic email address shared by all staff it is possible for the occasional communication to be overlooked and require chasing ...
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Comment on agent fees
Good value for money on guaranteed rent scheme.
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“Kate is very knowledgeable and is my primary contact with ......”

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Jun 30,2017
Minithumbup
By: 'Landlord1234'
Jun 30,2017
0 people found
this helpful
Kate is very knowledgeable and is my primary contact with Northwood. I feel confident that if I have any issues or questions, Kate would be on hand to help in any way that she could....
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“All agents we have dealt with during our current tenancy ......”

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Jun 30,2017
Minithumbup
By: 'Graham'
Jun 30,2017
0 people found
this helpful
All agents we have dealt with during our current tenancy and the one we are going to rent have been very polite, helpful & obliging & have kept us informed at all times....
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Comment on agent fees
I feel this agents fees are fair.
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“I have used the Guaranteed rent scheme with Northwood for ......”

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Feb 23,2017
Minithumbup
By: 'Claire'
Feb 23,2017
0 people found
this helpful
I have used the Guaranteed rent scheme with Northwood for the last year. Having never done this before I was concerned it was going to be a real pain. From start to finish the process was fabulous with this company. Kate organised everything from the ...
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Comment on agent fees
I feel that I had a great deal with the rental and would use this service again.
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“Moving in was fine. However, the woman who showed us ......”

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Dec 14,2016
Minithumbdown
By: 'Disgusting'
Dec 14,2016
2 people found
this helpful
Moving in was fine. However, the woman who showed us the property took the meter readings incorrectly causing a bill from an enery supplyier with an estimated reading .. Way above what I use! .. I contacted them by email about the situation with no reply on ...
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“Northwood Cardiff is without a doubt the best agency I've ......”

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Mar 31,2016
Minithumbup
By: 'A'
Mar 31,2016
1 people found
this helpful
Northwood Cardiff is without a doubt the best agency I've ever been with. Everything is done professionally and on time. There were no mistakes or hidden costs. Kate was fantastic (even during my moving day meltdown!). Really friendly and helpful. I'd rent from Northwood again ...
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“Very helpful and friendly staff who do all that they ......”

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Feb 04,2016
Minithumbup
By: 'Graham'
Feb 04,2016
0 people found
this helpful
Very helpful and friendly staff who do all that they can to make the property feel like our own home. The don't bother us at all. Repairs are performed quickly...
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Comment on agent fees
I do not agree with having to pay ‚£50 every 6 months to renew the tenancy
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“Very friendly and easy to deal with. Maintenance issues dealt ......”

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Feb 04,2016
Minithumbup
By: 'Susan'
Feb 04,2016
0 people found
this helpful
Very friendly and easy to deal with. Maintenance issues dealt with promptly by friendly contractors. Staff who carry out annual inspections are professional but friendly...
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Comment on agent fees
Not too happy with having to pay an additional ‚£50 every 6 months to renew the tenancy
Was this helpful? Yes

“Professional service, quick responses and had no issues during my ......”

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Feb 03,2016
Minithumbup
By: 'lslater03'
Feb 03,2016
0 people found
this helpful
Professional service, quick responses and had no issues during my tenancy of the property. Check-in process was simple and fast, all details were simple to understand....
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Comment on agent fees
Reasonable fees - About average for the area
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“I really enjoyed my dealings with northwood. I found the ......”

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Feb 02,2016
Minithumbup
By: 'Dory'
Feb 02,2016
0 people found
this helpful
I really enjoyed my dealings with northwood. I found the guys and gals to be very helpfull. Ive been with several letting agencies and Northwood is by far the best. I will definitely be looking to go with Northwood if i require a letting agency ...
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Comment on agent fees
Found them to be competitive
Was this helpful? Yes
By: Northwood Cardiff
Feb 16, 2016
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Hi Dory. Thank you for your lovely comments. We are sorry to lose you as a tenant and wish you all the best for the future. ...

“I just feel so comfortable being at the hands of ......”

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Feb 02,2016
Minithumbup
By: 'Mohammad'
Feb 02,2016
0 people found
this helpful
I just feel so comfortable being at the hands of such a professional agency, I've been with them for 4 years now & they've never been late on me for anything I ask for. Most importantly, they are so resilient & flexible, and they make sure both the ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Northwood Cardiff
Feb 16, 2016
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Hi Mohammad, thank you for your very kind review! ...

“The agency was quick to visit the property, give a ......”

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Aug 27,2015
Minithumbup
By: 'Ian'
Aug 27,2015
0 people found
this helpful
The agency was quick to visit the property, give a valuation and take some excellent photographs. We got several positive comments from others as to how good the house looked. Kate gave good tips on how to present the house. We were pleased when a ...
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“I have been renting through Northwood for a few years ......”

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Aug 26,2015
Minithumbup
By: 'Louise'
Aug 26,2015
0 people found
this helpful
I have been renting through Northwood for a few years now and have always felt they offer a great service. Whenever we have had any maintenance issues at the property the staff have always been very helpful and the issues have been resolved quickly....
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“Northwood have been managing my property in st Mellons for ......”

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Aug 26,2015
Minithumbup
By: 'Paul'
Aug 26,2015
1 people found
this helpful
Northwood have been managing my property in st Mellons for the past 5 years. I have no complaints about the service. They always keep me informed and provide updates from their inspection visits. Even when thinks take a little longer to resolve than I would like ...
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“I moved into my property a year ago. Have found ......”

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Aug 26,2015
Minithumbup
By: 'Simon'
Aug 26,2015
0 people found
this helpful
I moved into my property a year ago. Have found Northwood to be very efficient in dealing with all problems that have arisen. Find all members of staff to go out of there way to be helpful. Great estate agent.....
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“My property in st mellons has been managed by Northwood ......”

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Aug 25,2015
Minithumbup
By: 'Paul'
Aug 25,2015
3 people found
this helpful
My property in st mellons has been managed by Northwood for the last 3 years. They have always provided a good level of service with regular updates and feedback when they do inspections. Even when things take a little longer to resolve than perhaps they should ...
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By: NorthwoodCardiff
Aug 25, 2015
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Dear Paul, Thank you for taking time to write a review and for your recommendation! ...

“The staff are always helpful and professional. They are always ......”

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Aug 25,2015
Minithumbup
By: 'june'
Aug 25,2015
2 people found
this helpful
The staff are always helpful and professional. They are always prompt and meet our needs and requirements whenever possible. A very reliable team who have provided an excellent service over many years....
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Comment on agent fees
We have always felt the fees are fair.
Was this helpful? Yes
By: NorthwoodCardiff
Aug 25, 2015
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Dear June. Thank you for sharing such a fantastic review! It is always so rewarding to hear when a customer is happy with the service they have received, it is an integral part of our business and something we pride ourselves on. ...

“Northwood cardiff have been managing my mother in law's property ......”

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Aug 23,2015
Minithumbup
By: 'Helen.W'
Aug 23,2015
1 people found
this helpful
Northwood cardiff have been managing my mother in law's property for several years and I have been impressed by their professionalism. The staff are friendly and engaging and if there are any issues they are dealt with promptly. I feel happy to leave the property ...
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By: NorthwoodCardiff
Aug 25, 2015
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Dear Helen, thank you so much for such a wonderful review, After many years it is great to have such a satisfied customer and a great landlord. ...

“Great people to deal with. Rent is paid on time ......”

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Aug 20,2015
Minithumbup
By: ''
Aug 20,2015
0 people found
this helpful
Great people to deal with. Rent is paid on time every month and are highly recommended....
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By: NorthwoodCardiff
Aug 25, 2015
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Thanks for the recommendation! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:28 AM 05/07/2018 by allAgents

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Branch - Cardiff, CF14