Solihull, B91
3.6/5, 19 reviews
63% recommended
0% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
79% lettings fee satisfaction



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“I had the full managed service as a landlord from ......”

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Apr 21,2015
Minithumbdown
Brook
By: 'Jh'
Apr 21,2015
3 people found
this helpful
I had the full managed service as a landlord from this shower.

When 1 tennant moved out I had to chase him for outstanding monies as the advice given was that hey couldn't do more than send letters. They arranged a full clean if the house as it was filthy & tried to charge me nearly ‚£1000 for doing so. When I went to view the property post clean, no-one had been in at all. I complained to them but was then told that even though they had arranged the deep clean, I would have to speak to the cleaning company directly ass it was not their job.

This was the top of the iceberg. Calls never replied to, emails unanswered, credit checks on tenants not done properly, poor servuce all round.

In the end I went through their exhaustive complaints procedures that they themselves didn't follow & agreed compensation for mismanagement. I oy got their attention as I looked up the email address of their directors & communicated with them directly (Jim white is currently the CFO).

I am so close to being shot of these - just a small deduction from the deposit from my last tenant to be received, but guess what ? They've deducted rent & legal protection from a deposit when I have no tenants with them any longer! The fight goes on

NEVER EVER EVER use these people. They are useless & uncommunicative.
What agent could do to change your mind?
Done the job that they were pair to do.
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Opening Hours
Address

Dixons
70 Poplar Road
Solihull
West Midlands
B91 3AB
0121 371 9124, 0121 371 9122

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £0 £0
Lettings 83% 79% £625 £1,295
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 7 2 0 0 1 0 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“So specifically, the Lettings team in Solihul......”

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Apr 24,2023
Minithumbup
Amy
By: 'Dingle'
Apr 24,2023
0 people found
this helpful
So specifically, the Lettings team in Solihull have been outstanding (big shout to Amy). She has gone the extra mile and really been a great help. Thanks Amy and team!...
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“Thank you...”

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Jun 27,2022
Minithumbup
Amy
By: 'Abdul'
Jun 27,2022
0 people found
this helpful
I would like to thank Amy for letting my property really quickly. The service and communication is excellent. I definitely recommend them. Thank you once again Keep up the great work....
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“I would like to say a big thank you to Dixon’s and Amy, Lauren & Becky...”

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Mar 30,2022
Minithumbup
Lauren
By: 'Fozia'
Mar 30,2022
0 people found
this helpful
I would like to say a big thank you to Dixon’s especially Amy, Lauren and Becky who provided a top class service by helping me and guiding me to complete all necessary paperwork and enabling me to move into my new apartment so swiftly....
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“I would like to say a big thank you to Dal Ba......”

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Mar 16,2022
Minithumbup
Dal
By: 'Elizabeth Obiri-Bonney'
Mar 16,2022
0 people found
this helpful
I would like to say a big thank you to Dal Bains for his excellent support. I reported rats (mouse) invasion in my property and other jobs only a day ago and he has arranged contractors for them all and even had the pest control ...
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“THANK YOU Dal Bains...”

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Dec 09,2021
Minithumbup
Dal
By: 'Angelina'
Dec 09,2021
0 people found
this helpful
This is specifically to say a big THANK YOU to Dal Bains who has made a huge difference to the client service I have been receiving at Dixons. He is professional, very friendly, always responds promptly to messages and emails and really exceeds all expectations, ...
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“Thanks Mr Dal Bains. You are amazing!. Very c......”

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Nov 23,2021
Minithumbup
Dal
By: 'Suzana'
Nov 23,2021
0 people found
this helpful
Thanks Mr Dal Bains. You are amazing!. Very committed, helpful, dedicated , fast in responding towards our issues. All the best mate :)...
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“Dal Bains went above and beyond. From my fir......”

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Nov 22,2021
Minithumbup
Ciara
By: 'Julie'
Nov 22,2021
0 people found
this helpful
Dal Bains went above and beyond. From my first email I sent I was kept informed threw out to what was going on the customer service excellent always a very pleasant voice on the phone I’m really appreciative for the help and support That ...
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“Dal is very helpful and always is trying his......”

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Oct 31,2021
Minithumbup
Dale
By: 'LG'
Oct 31,2021
0 people found
this helpful
Dal is very helpful and always is trying his best to solve the issues . He cares about his customers and insures that the job done properly . He is so kind and listening manager . Thank you Dal...
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“I would like to give Dal at Warwick PMC a sol......”

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Sep 29,2021
Minithumbup
Dale
By: 'Dr. Naqash'
Sep 29,2021
0 people found
this helpful
I would like to give Dal at Warwick PMC a solid five star rating. Had multiple teething problems with my recent rental property on move in which were all dealt with quickly in a very professional and efficient manner by Dal....
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“terrible service, viewings only available if ......”

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May 19,2021
Minithumbdown
By: 'RED'
May 19,2021
0 people found
this helpful
terrible service, viewings only available if you use their mortgage advisor. pure greed and rude ill never recommend Dixons or use them...
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“Great friendly service from all staff. Quick ......”

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Jan 30,2021
Minithumbup
By: 'Luke'
Jan 30,2021
0 people found
this helpful
Great friendly service from all staff. Quick and easy and affordable to rent properties from dixsons. Would highly recommend others to try dixson....
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“Buying a Property...”

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Dec 06,2018
Minithumbup
Ciara
By: 'Very'
Dec 06,2018
0 people found
this helpful
We bought a property with the help of Ciara Kenny from the Solihull Branch of Dixons. Ciara was very helpful....
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Comment on agent fees
Very Good
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“This was the worst service I have ever experienced in 25 ......”

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Oct 12,2017
Minithumbdown
Lucy
By: 'Miss'
Oct 12,2017
6 people found
this helpful
This was the worst service I have ever experienced in 25 years of purchasing. They breached all moral, ethical and decent codes of conduct. Rude, unhelpful and she lied. After 3 weeks the manager does not care and I bought a flat in Shrewsbury. The Lucy was ...
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Comment on agent fees
Should be paying clients to see them. Fees for the worst service ever. Don't pay. Go to burchell Edwards. They were brilliant and helpful. Rory is only 22 but he has excellent manners and a competent manager
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“I was really quite worried about letting out my home ......”

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Feb 15,2016
Minithumbup
By: 'Austin'
Feb 15,2016
0 people found
this helpful
I was really quite worried about letting out my home however the time and reassurance I have been given from dixons has been outstanding. The process has been quick and simple and I have felt supported throughout the whole experience. Special thanks to the whole ...
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Comment on agent fees
More than reasonable.
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By: Susie tween
Oct 12, 2017
View all comments (1)
Emma rude, ignorant, unhelpful and an outright liar re property sales. Breached all codes of conduct Andrew? The manager. Incompetent and completely disinterested in customers or the behaviours of his staff. Avoid. ...

“On 5.10.15 at 10am I arranged a viewing of a property ......”

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Oct 09,2015
Minithumbdown
KIRSTY
By: 'Rob'
Oct 09,2015
6 people found
this helpful
On 5.10.15 at 10am I arranged a viewing of a property in Hampton in Arden for 2.30pm same day. They said they also had a viewing booked same property at 12.30pm. We took time from work and travelled over 30 miles and were waiting outside the property ...
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“Very dissapointed with this estate agents,they never return your ......”

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May 19,2015
Minithumbdown
By: 'davies'
May 19,2015
2 people found
this helpful
Very dissapointed with this estate agents,they never return your calls,they have sent out me text messages saying people where coming to view house,to which they never showed,at least six times,no feedback when they do,and after all the hard sell ...
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“I had the full managed service as a landlord from ......”

Share on :
Apr 21,2015
Minithumbdown
Brook
By: 'Jh'
Apr 21,2015
3 people found
this helpful
I had the full managed service as a landlord from this shower. When 1 tennant moved out I had to chase him for outstanding monies as the advice given was that hey couldn't do more than send letters. They arranged a full clean if the house ...
read full review
What agent could do to change your mind?
Done the job that they were pair to do.
Attached Filesnbsp;
Was this helpful? Yes

“I would never ever use this agency again, they are ......”

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Oct 27,2014
Minithumbdown
By: 'Michael'
Oct 27,2014
2 people found
this helpful
I would never ever use this agency again, they are untrustworthy, unprofessional and extremely disorganised. I rent a property through them and have had no end of problems, avoid them at all costs....
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What agent could do to change your mind?
Act with integrity and respect their tenants.
Attached Filesnbsp;
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“The team is very unprofessional. They never take phone, if ......”

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Jul 22,2014
Minithumbdown
By: 'E.Rather'
Jul 22,2014
4 people found
this helpful
The team is very unprofessional. They never take phone, if you want them to call back they never did. When we call them again to discuss they just drop the phone unprofessionally. They were very rude to us. They took holding deposit without our consent ...
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No fees information available
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Awards won by Dixons, Solihull B91 3AB



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