Wigan, WN1
4.9/5, 127 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Very informative from booking the viewing, showing us around the ......”

Share on :
Apr 21,2015
Minithumbup
By: 'Teri'
Apr 21,2015
2 people found
this helpful
Very informative from booking the viewing, showing us around the property to completing paperwork. Friendly staff with great customer service.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
55-57 Mesnes Street
Wigan
Lancashire
WN1 1QX
01942 321305

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £60,000 £160,000
Lettings 92% 95% £0 £115,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 0 59 2 14 0 12 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties
Images & Videos

“Best estate agent around - don't bother with anyone else....”

Share on :
May 30,2019
Minithumbup
By: 'Amanda Nash'
May 30,2019
0 people found
this helpful
Delighted with my experience of Northwood estate agents. The staff were on the ball with my sale from day one and chased up every problem , query I had. Nicola dealt with my sale and purchase monitoring it at every turn down the line. She was ...
read full review
Was this helpful? Yes

“the rental process...”

Share on :
Feb 08,2019
Minithumbup
By: 'kim'
Feb 08,2019
0 people found
this helpful
The staff at Northwood estate agents at wigan have been out standing.. Nothing been too much trouble for them and very patient and understanding when filling the forms in....
read full review
Comment on agent fees
they are all friendly and very pleasant to deal with
Was this helpful? Yes

“I couldn't have asked for more Nicolas attention to detail was spot on....”

Share on :
Jan 19,2019
Minithumbup
By: 'Louise'
Jan 19,2019
0 people found
this helpful
The service I received as a buyer from Northwood was second to none. Nothing was too much trouble telephone calls were always followed up, and in my opinion Nicola was better than my solicitor. She was my first point of call and chased things up ...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Dec 15,2018
Minithumbup
By: 'Upul Perera'
Dec 15,2018
0 people found
this helpful
Really helpful , very welcoming, very positive and the staff were very professional and easy and quick service. I am really satisfied....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Beyond helpful...”

Share on :
Jun 21,2018
Minithumbup
By: 'Heather J'
Jun 21,2018
0 people found
this helpful
Nicola was our contact when purchasing a house advertised by them. She was outstanding in her help liasing between ourselves, the vendor and both solicitors, helping to push the sale through. Thank you Nicola for all your help, it was very much appreciated....
read full review
Comment on agent fees
Was purchasing not selling
Was this helpful? Yes

“After having a really terrible experience with another local estate ......”

Share on :
Nov 13,2017
Minithumbup
By: 'Alison'
Nov 13,2017
0 people found
this helpful
After having a really terrible experience with another local estate agent we decided to use Northwood after reading the online reviews. What can we say? The whole team from start to finish have been absolutely amazing . We had an offer made on our house for ...
read full review
Comment on agent fees
We are very happy with the agent's fee as it gives a good incentive to get the best price for your property
Was this helpful? Yes

“I bought a property recently and am very satisfied with ......”

Share on :
Sep 07,2017
Minithumbup
By: 'MMC'
Sep 07,2017
0 people found
this helpful
I bought a property recently and am very satisfied with the service provided. My contact person was very pleasant and helpful and very importantly there was excellent communication with her at all stages of the buying process. This was vital as I was living quite ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“A few teething problems at the beginning regarding the Brochure. ......”

Share on :
Sep 01,2017
Minithumbup
By: 'frank'
Sep 01,2017
0 people found
this helpful
A few teething problems at the beginning regarding the Brochure. But, sold our property within in two weeks which was just what we wanted. always to hand with phone calls only a couple of times had to leave messages and did not receive a call ...
read full review
Comment on agent fees
Upon reviewing the fees I found them middle of the market but, to their advantage there was no hidden fees and was all explained up front.
Was this helpful? Yes

“Northwood have been brilliant so far in helping me with ......”

Share on :
Aug 28,2017
Minithumbup
By: 'GemWil'
Aug 28,2017
0 people found
this helpful
Northwood have been brilliant so far in helping me with every aspect of my tenancy and getting me settled into my new home....
read full review
Comment on agent fees
All fees are explained thoroughly and are reasonable.
Was this helpful? Yes

“I was very disgusted the way I was treated Very ......”

Share on :
Jul 26,2017
Minithumbdown
By: 'Sharon'
Jul 26,2017
2 people found
this helpful
I was very disgusted the way I was treated Very unprofessional and patronising I certainly will not be referring this Estate Agents in the future...
read full review
Comment on agent fees
BAD
Was this helpful? Yes
By: Katherine Price
Jul 26, 2017
View all comments (1)
Sharon, I am sorry that you felt the need to provide a disappointing review. I cannot be 100% sure who you are as you have not provided a surname. However, the only recent contact I had with a tenant named Sharon was relating to a property we had at Orrell Road and I remember having a nice conversation whilst helping them complete the application form. That lady left the office thanking me for my help. Given that they didn't have all the details they needed for us to complete an applicatio ...

“We were truly satisfied with the friendly, helpful and efficient ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Tanya Taylor'
Jul 24,2017
0 people found
this helpful
We were truly satisfied with the friendly, helpful and efficient service provided by all staff. We were delighted with the quick turnaround time. Thanks to everyone involved!...
read full review
Comment on agent fees
Fees were competitive
Was this helpful? Yes

“Great service. Sarah looked after our rented property . Found us ......”

Share on :
Jul 19,2017
Minithumbup
By: 'G Harvey'
Jul 19,2017
0 people found
this helpful
Great service. Sarah looked after our rented property . Found us new tenants quickly and was always helpful. Nicola took over when we decided to sell the property and we were really happy with the service. She was always cheerful and ready to go that extra ...
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Kim was very helpful and explained everything properly during my ......”

Share on :
Jul 17,2017
Minithumbup
By: 'bradley walker'
Jul 17,2017
0 people found
this helpful
Kim was very helpful and explained everything properly during my move into the property and was very friendly and told me all about the local area...
read full review
Comment on agent fees
Fees were ok I understand why they are what they are
Was this helpful? Yes

“Have been very helpful with problems or lack of information ......”

Share on :
Jul 14,2017
Minithumbup
By: 'Konnar'
Jul 14,2017
0 people found
this helpful
Have been very helpful with problems or lack of information due to first time move. Dealt with problems that arose in the flat very quickly.Very friendly and approachable....
read full review
Comment on agent fees
Seemed a bit more expensive for initial admin fee compared to other agencies I looked at, but property and support have been worth it.
Was this helpful? Yes

“The Staff are very friendly and welcoming , they made the ......”

Share on :
Jul 14,2017
Minithumbup
By: 'Claire'
Jul 14,2017
0 people found
this helpful
The Staff are very friendly and welcoming , they made the process of the whole move and paperwork so easy and stress free. If you need any advice or help they are only a phone call away. I'm very glad I chose to go with Northwood....
read full review
Comment on agent fees
I do think all agent fees are bad especially when the price of living is expensive as it is and more as a single mother. I was very lucky I had my parents to help but I wouldn't put a negative against Northwood for it
Was this helpful? Yes

“Everything went smoothly hand over was very thorough very happy ......”

Share on :
Jul 13,2017
Minithumbup
By: 'Lozzer'
Jul 13,2017
0 people found
this helpful
Everything went smoothly hand over was very thorough very happy with the service communication is very good no complaints at all...
read full review
Comment on agent fees
Found the fees quite high compared to others
Was this helpful? Yes

“The only reason I give 4 stars, cos application fee is ......”

Share on :
Jul 13,2017
Minithumbup
By: 'Inga'
Jul 13,2017
0 people found
this helpful
The only reason I give 4 stars, cos application fee is quite pricey, other than that is one of the best agency....
read full review
Comment on agent fees
Quite pricey
Was this helpful? Yes

“Michelle and Kim both were incredibly helpful with any and ......”

Share on :
Jul 05,2017
Minithumbup
By: 'Dan'
Jul 05,2017
0 people found
this helpful
Michelle and Kim both were incredibly helpful with any and all questions and have great advice. Both Very friendly and would recommend for prospective tenants going forward....
read full review
Comment on agent fees
Agents fees are good for market value, very helpful with housing Good families with pets which is a very realistic approach in this day and age.
Was this helpful? Yes

“Exceptional customer service from Nicola, kept the sale from falling ......”

Share on :
Jun 16,2017
Minithumbup
By: 'Xan'
Jun 16,2017
0 people found
this helpful
Exceptional customer service from Nicola, kept the sale from falling through on more than one occasion and kept me updated throughout the purchase. Thank you....
read full review
Was this helpful? Yes

“Everything went smoothly from start to finish. Great staff and ......”

Share on :
Jun 06,2017
Minithumbup
By: 'neil'
Jun 06,2017
0 people found
this helpful
Everything went smoothly from start to finish. Great staff and very friendly. First time renting a property and couldn't recommend Northwood highly enough. 5*...
read full review
Was this helpful? Yes

“Absolutely fantastic service from my initial contact right through to ......”

Share on :
Jun 06,2017
Minithumbup
By: 'Gemma H'
Jun 06,2017
0 people found
this helpful
Absolutely fantastic service from my initial contact right through to completion. I can't recommend Jade, Nicola, Michelle and the rest of the team enough. Every promise was delivered, they were in constant contact and secured a sale on my house for the asking price within 6 ...
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Always helpful and practical they rent a property from me ......”

Share on :
Aug 30,2016
Minithumbup
By: 'Karl Longworth'
Aug 30,2016
0 people found
this helpful
Always helpful and practical they rent a property from me on the rent guarantee scheme. They also manage repairs and deal with landlord insurance....
read full review
Comment on agent fees
Fees very reasonable and always and transparent
Was this helpful? Yes

“Have been with northwood for a lot of years and ......”

Share on :
Aug 17,2016
Minithumbup
By: 'kevin bannister.'
Aug 17,2016
0 people found
this helpful
Have been with northwood for a lot of years and I have never found any reason to complain about any of the dealings I have had with them. I find them a avery honest and trust worthy company....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I found both Karen and Katherine very friendly and helpful ......”

Share on :
Aug 12,2016
Minithumbup
By: 'Jo'
Aug 12,2016
0 people found
this helpful
I found both Karen and Katherine very friendly and helpful in helping me view and take up the tenancy of my home, and dealing with any matters arising....
read full review
Comment on agent fees
I believe the fees are average for the area however are much higher than the agents I have dealt with in Anglesey
Was this helpful? Yes

“Northwood in Wigan are superb, very friendly agents and I ......”

Share on :
Jul 20,2016
Minithumbup
By: 'Stacey'
Jul 20,2016
0 people found
this helpful
Northwood in Wigan are superb, very friendly agents and I got the keys within the space of 2 weeks after viewing the house. Could not recommend enough I am very pleased!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very understanding for my needs at the time and very ......”

Share on :
Jul 15,2016
Minithumbup
By: 'John'
Jul 15,2016
0 people found
this helpful
Very understanding for my needs at the time and very quickly moved things along so i could move in the property....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent service when renting a property from northwood,friendly staff ......”

Share on :
Jul 15,2016
Minithumbup
By: 'lyndsey'
Jul 15,2016
0 people found
this helpful
Excellent service when renting a property from northwood,friendly staff always happy to help nothing was too much trouble for them I would highly recommend...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“Very friendly and helpful staff. Helped with everything that I ......”

Share on :
Jul 07,2016
Minithumbup
By: 'Sapph'
Jul 07,2016
0 people found
this helpful
Very friendly and helpful staff. Helped with everything that I needed and contacted the landlord on my behalf to answer any other questions....
read full review
Comment on agent fees
Same as other letting agents
Was this helpful? Yes

“very professional and helpful, quick to answer and queries. would ......”

Share on :
Jul 05,2016
Minithumbup
By: 'david'
Jul 05,2016
0 people found
this helpful
very professional and helpful, quick to answer and queries. would thoroughly recommended to anyone looking to rent or buy a property in the wigan area....
read full review
Was this helpful? Yes

“Northwood Wigan have provided outstanding, professional service to us. Our ......”

Share on :
Jun 13,2016
Minithumbup
By: 'RMOde'
Jun 13,2016
0 people found
this helpful
Northwood Wigan have provided outstanding, professional service to us. Our queries have been dealt with promptly and they have made sure the moving process has run smoothly. Highly recommended...
read full review
Comment on agent fees
Agent fees were reasonable.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:05 PM 25/06/2018 by allAgents

Awards won by Northwood, Wigan WN1 1QX


As Seen On

Get in touch with

Northwood

Branch - Wigan, WN1