Bracknell, RG12
4.7/5, 523 reviews
96% recommended
87% sales valuation accuracy
93% sales fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“We bought a property through Prospect Estate Agency in Bracknell ......”

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Apr 21,2015
Minithumbup
Jordan
By: 'NicB'
Apr 21,2015
0 people found
this helpful
We bought a property through Prospect Estate Agency in Bracknell and the experience from start to finish was great. Jordan (our agent) was a great help during the process and continues to help solve little niggles we have even now we have moved into our new home. Jordan had a very professional attitude and the team at the agency were always willing to help when Jordan was not available. As well as the estate agent we were appointed Donna who acted as our transaction manager who was also very helpful with the legal side of things and helped coordinate things with ourselves and the solicitors. Overall a great experience and we would happily use prospect again in the future. Thanks.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 23, 2015
Many thanks for sharing your experience.

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Opening Hours
Address

Prospect Estate Agency
36 High Street
Bracknell
Berkshire
RG12 1LL
01344 869 169

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 93% £60,000 £485,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
83 2 249 11 74 5 79 0 17 3
Areas covered
  • Bracknell
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Latest Properties

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Images & Videos

“Great transaction support. Hugely let down by sales tactics....”

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Jul 11,2019
Minithumbdown
By: 'Philippa Reeve'
Jul 11,2019
0 people found
this helpful
I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into ...
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“Landlords avoid - rip off fees!...”

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May 13,2019
Minithumbdown
By: 'almostatenant'
May 13,2019
0 people found
this helpful
Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant wishes ...
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Comment on agent fees
Bad is an understatement.
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“Poor...”

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Mar 23,2019
Minithumbdown
By: 'Not so happy bunny'
Mar 23,2019
0 people found
this helpful
We rented from Prospect lettings in Bracknell. We were pre-warned of the horrors, but decided to go ahead anyway. Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on... Boarderline criminal charges for doing nothing. The property was in an awful ...
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Comment on agent fees
Over the top, excessive, greedy
Was this helpful? Yes

“Please please please! AVOID...”

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Feb 22,2019
Minithumbdown
By: 'Nimali'
Feb 22,2019
1 people found
this helpful
Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You ...
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Comment on agent fees
For renting a property they charge nearly £900 for admin fee but they don't do any of the work. They pass it other companies at the end.
Was this helpful? Yes

“Poor Customer Service...”

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Jan 29,2019
Minithumbdown
By: 'DaveB'
Jan 29,2019
0 people found
this helpful
Avoid this estate agents like the plague! We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. ...
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Comment on agent fees
N/A
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“I have been using Prospect for years but due to ......”

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Feb 14,2018
Minithumbdown
By: 'Unhappy Tenant'
Feb 14,2018
1 people found
this helpful
I have been using Prospect for years but due to the fabulous service of Elizabeth Savery. Unfortunately she is unwell (get well soon!!) and since then I get to experience the terrible level of service that many others speak of! Rude, unresponsive, unhelpful are just ...
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Was this helpful? Yes
By: Unhappy tenant
Mar 14, 2018
View all comments (1)
This was posted to Bracknell Branch! it should be Reading branch!! Still waiting for a simple call from the agent taking over from Elizabeth! This branch is going downhill...fast! ...

“Honestly couldn't be happier with the services Darren provided, friendly, ......”

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Dec 09,2017
Minithumbup
Darren
By: 'Ed Phillips'
Dec 09,2017
0 people found
this helpful
Honestly couldn't be happier with the services Darren provided, friendly, open, and found a buyer for our property within 45 mins of leaving after the valuation!! Answers emails at ridiculous times of night and knows our situation inside out. Couldn't recommend him enough...
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Comment on agent fees
Fair fees
Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2018
View all comments (1)
Many thanks for the recommendation ...

“Shocking service! As a landlord you'd expect them to be ......”

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Dec 05,2017
Minithumbdown
By: 'anon'
Dec 05,2017
2 people found
this helpful
Shocking service! As a landlord you'd expect them to be able to hand a set of keys back to you at the end of a tenancy, not having to call up the Reading, Bracknell and Wokingham branches and going inbetween each of them to collect ...
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Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2018
View all comments (1)
In order for us to respond please contact us direct customerservice@prospect.co.uk ...

“I have dealt with Prospect twice now, in total my ......”

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Nov 13,2017
Minithumbup
Darren
By: 'Bailz'
Nov 13,2017
0 people found
this helpful
I have dealt with Prospect twice now, in total my properties have spent less than three weeks on the market before achieving 'sold'. They have kept me aware of how they are going to achieve a sale for me and how the whole team are ...
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Comment on agent fees
Welll - who wants to pay fees? If you’re going to pay them then you want the service that I have outlined above - I do not begrudge the fee to Prospect at all. They also recognised me as a returning customer and adjusted the fee to reflect this.
Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2018
View all comments (1)
Thank you for sharing your positive experiences with Darren and for the recommendation. ...

“After being quoted some ridiculous fees from haart and Romans, ......”

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Nov 13,2017
Minithumbup
Darren
Jordan
By: 'KC'
Nov 13,2017
0 people found
this helpful
After being quoted some ridiculous fees from haart and Romans, I rang Prospect. Darren came to value my flat and I was very pleased with the valuation and estate agents fees quoted. My property was quickly put on the market and sold within a couple ...
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Comment on agent fees
Very reasonable compared to quotes I had from haart and Romans
Was this helpful? Yes
By: Prospect Estate Agency
Jan 09, 2018
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Thank you for sharing your experience ...

“After suffering the most unbearable stress the past 4 days due ......”

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Sep 08,2017
Minithumbup
Darren
By: 'Paul Smith'
Sep 08,2017
2 people found
this helpful
After suffering the most unbearable stress the past 4 days due to our buyers pulling out of our purchase, we were contacted by Darren Winter who after speaking to on numerous occasions throughtout our first sale of our house contacted us regularly to see if him ...
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Comment on agent fees
Extremely good rates agreed
Was this helpful? Yes

“On initial Letting of the property, Prospect were great.At ......”

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Aug 07,2017
Minithumbdown
By: 'James'
Aug 07,2017
2 people found
this helpful
On initial Letting of the property, Prospect were great. At the end of each tenancy I found Prospect challenging to deal with. When there is any negative news or questions, I find I've had to chase repeatedly and still not received a response to date. ...
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Comment on agent fees
I had no issues with the Fees but I would expect to have seen value for what I was paying.
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“As a new client(landlord) to the rental market, i ......”

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Jul 14,2017
Minithumbup
Tom
Callum
By: 'Jayne'
Jul 14,2017
0 people found
this helpful
As a new client(landlord) to the rental market, i wish to express my honest opinion about all the staff at Prospect Bracknell. £They 'held my hand' all through the journey from day one. £ Prospect sent tenants that i feel were all suitable applicants to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Prospect were one of a number of agents that we ......”

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May 08,2017
Minithumbdown
By: 'DN'
May 08,2017
0 people found
this helpful
Prospect were one of a number of agents that we saw when selling our house, they came across really well and we decided to go with them and one other agent. the photos were excellent and the write up of the house was also really ...
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Comment on agent fees
The fees were reasonable
Was this helpful? Yes

“Tristan was very professional from the start and he took ......”

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Apr 21,2017
Minithumbup
By: 'Hannah'
Apr 21,2017
0 people found
this helpful
Tristan was very professional from the start and he took my needs and wishes into consideration. Because I was relocating to the area, he understood that I needed to find a house quickly so he arranged for me to see a number of properties within ...
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Comment on agent fees
The fees are probably average in comparison to most other agencies
Was this helpful? Yes
By: Prospect Estate Agency
Apr 24, 2017
View all comments (1)
Thank you for the positive comments. ...

“Tristan has been a star! I was looking for a ......”

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Apr 13,2017
Minithumbup
By: 'Fabrizio'
Apr 13,2017
0 people found
this helpful
Tristan has been a star! I was looking for a property to rent with very specific criterias and a very restrictive timeline, plus I was living 3 hours drive from Bracknell which made everything even more challenging. Since I first contact Prospect, Tristan has been in ...
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Comment on agent fees
The prices are high, however there is not much difference from other agencies. However for the service I have recieved I was more than happy to pay the requested fee.
Was this helpful? Yes

“Absolutely fantastic experience. Callum listened to what we wanted, needed, ......”

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Mar 10,2017
Minithumbup
Callum
By: 'Rebecca'
Mar 10,2017
0 people found
this helpful
Absolutely fantastic experience. Callum listened to what we wanted, needed, and could afford, then made the magic happen. He was readily available, personable, and very helpful. He made the entire process smooth and was there every step of the way without being pushy or overbearing. ...
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Was this helpful? Yes
By: Prospect Estate Agency
Mar 16, 2017
View all comments (1)
Thank you for the five stars and the recommendation. ...

“It has been a pleasure to deal with both Tom ......”

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Aug 02,2016
Minithumbup
Colin
By: 'Charlie Ditchburn'
Aug 02,2016
0 people found
this helpful
It has been a pleasure to deal with both Tom and Colin from start to finish of the whole process, thank you again!...
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Was this helpful? Yes
By: Prospect Estate Agency
Aug 02, 2016
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Thank you for the five star review ...

“We initially selected a different agent which didn't work out ......”

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Aug 01,2016
Minithumbup
Darren
Colin
By: 'DA & TD Taylor'
Aug 01,2016
1 people found
this helpful
We initially selected a different agent which didn't work out but since changing to Prospect regretted the initial decision, they have been excellent in their approach, diligent in their contact and updates and generally very professional....
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Comment on agent fees
Comparable to others, no real comment either way.
Was this helpful? Yes
By: Prospect Estate Agency
Aug 01, 2016
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Thank you for the five stars ...

“Shannon is friendly, positive and efficient. She responded to our ......”

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May 17,2016
Minithumbup
Shannon
By: 'El'
May 17,2016
0 people found
this helpful
Shannon is friendly, positive and efficient. She responded to our emails quickly and made us feel like everything was being taken care of....
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Was this helpful? Yes
By: Prospect Estate Agency
May 18, 2016
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Thank you for the five stars. ...

“We can recommend Prospect, and Ryan Tucker, to anyone wishing ......”

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Apr 27,2016
Minithumbup
Ryan
By: 'lucy'
Apr 27,2016
0 people found
this helpful
We can recommend Prospect, and Ryan Tucker, to anyone wishing to sell their home. We have been very impressed with Ryan from the initial valuation through to the successful, and very speedy, sale of our house. He has been professional, amiable, hard working, easily contactable (...
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Comment on agent fees
The fee's are high, however we feel they represent good value as we managed to get over the asking price.
Was this helpful? Yes
By: Prospect Estate Agency
Apr 28, 2016
View all comments (1)
Thank you for the recommendation and for sharing your positive experience with Ryan. ...

“Your buyer has pulled out are the words every home ......”

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Apr 25,2016
Minithumbup
Darren
Jordan
By: 'Sheri'
Apr 25,2016
0 people found
this helpful
Your buyer has pulled out are the words every home owner selling their house dreads and the whole chain falls over! I contacted 3 main estate agents, Darren Winter of Prospects was one. Almost immediately, Darren and his whole team leaped into action and had viewings ...
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Comment on agent fees
good
Was this helpful? Yes
By: Prospect Estate Agency
Apr 25, 2016
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Thank you for sharing your positive experience. ...

“Olivia has been absolutely fantastic from stage one and it ......”

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Apr 04,2016
Minithumbdown
By: 'Sam Allwork'
Apr 04,2016
0 people found
this helpful
Olivia has been absolutely fantastic from stage one and it has been a pleasure to meet her and sorting out our tenacy. She is happy to get anything sorted and does not leave work till its done. She is a credit to your company....
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What agent could do to change your mind?
Na
Attached Filesnbsp;
Comment on agent fees
Na
Was this helpful? Yes
By: Prospect Estate Agency
Apr 11, 2016
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Thank you for the positive comments and the five stars. ...

“Shannon is very friendly, helpful and efficient. Great customer service. ......”

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Mar 22,2016
Minithumbup
Shannon
Shannon
By: 'Shannon'
Mar 22,2016
0 people found
this helpful
Shannon is very friendly, helpful and efficient. Great customer service. She organized the viewings ( 3 in one day) very quickly. Extremely efficient, helpful and always willing to answer my every query. A pleasure to work with and I will definitely be doing so again in the ...
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By: Prospect Estate Agency
Mar 24, 2016
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Thank you for the five stars and the recommendation. ...

“Prospect have been amazing in dealing with the sale of ......”

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Mar 07,2016
Minithumbup
Darren
Jordan
By: 'Mr Radcliffe'
Mar 07,2016
0 people found
this helpful
Prospect have been amazing in dealing with the sale of our house. Darren has been a particular help to us. He was professional and courteous at all times and there was never a point when we didn't feel like we had his full attention if ...
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Comment on agent fees
The agent fees we reasonably.
Was this helpful? Yes
By: Prospect Estate Agency
Mar 10, 2016
View all comments (1)
Thank you for the five stars and the positive comments. ...

“Both Ryan and Colin have been amazing right from our ......”

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Mar 07,2016
Minithumbup
Ryan
Colin
By: 'Krissi'
Mar 07,2016
0 people found
this helpful
Both Ryan and Colin have been amazing right from our first call for a valuation to the sale of our property. They have both worked hard to sell our property and to find us a new home. I'm sure their hard work and professionalism will ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Prospect Estate Agency
Mar 08, 2016
View all comments (1)
Thank you for the recommendation ...

“As a homeowner and a landlord I have used Prospect ......”

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Mar 07,2016
Minithumbup
Shannon
By: 'Manjit'
Mar 07,2016
1 people found
this helpful
As a homeowner and a landlord I have used Prospect over the last 6 years and they have always provided an outstanding service no need to go to other agencies when you are with Prospect. I would recommend to anyone with confidence. Thank you for all ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Prospect Estate Agency
Mar 08, 2016
View all comments (1)
Thank you for the recommendation. ...

“Shannon was very positive in her approach to our requirements ......”

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Mar 04,2016
Minithumbup
Shannon
Jake
By: 'Yes'
Mar 04,2016
0 people found
this helpful
Shannon was very positive in her approach to our requirements and demonstrated her words with action. She was very clear in and precise in explaining the Rent Guarantee Scheme and finding us a Tenant for our Property. Jake Harley was prompt in following up matters ...
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Comment on agent fees
Agnets fees are comparable to other Letting Agents in the ARea.
Was this helpful? Yes
By: Prospect Estate Agency
Mar 07, 2016
View all comments (1)
Thank you for the positive comments and the five stars. ...

“Shannon has been extremely helpful guiding us through the process ......”

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Feb 25,2016
Minithumbup
Shannon
By: 'JACKIE LAWRENSON'
Feb 25,2016
0 people found
this helpful
Shannon has been extremely helpful guiding us through the process when setting up a new tenancy. We've been kept informed and updated at all times and most importantly given options to minimise any potential hurdles. All in all a stress free experience....
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Comment on agent fees
Similar to other agents, I do think that the referencing fee is expensive having worked in social housing, we used Homelet so I'm aware of the true cost of this service.
Was this helpful? Yes
By: Prospect Estate Agency
Feb 26, 2016
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Thank you for the five star review. ...

“Thank you for being so helpful in finding our new ......”

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Feb 23,2016
Minithumbup
Shannon
By: 'Mark and Odette Collins'
Feb 23,2016
0 people found
this helpful
Thank you for being so helpful in finding our new home in the UK. Your agency has handled it very professionally. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Prospect Estate Agency
Feb 23, 2016
View all comments (1)
Thank you for the positive comments. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:11 AM 14/01/2016 by allAgents

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Prospect Estate Agency

Branch - Bracknell, RG12