Alton, GU34
4.9/5, 865 reviews
99% recommended
96% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
99% lettings fee satisfaction
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“We found Clare extremely helpful and accommodating. It was important ......”

Share on :
Apr 21,2015
Minithumbup
Clare
By: 'Judith'
Apr 21,2015
8 people found
this helpful
We found Clare extremely helpful and accommodating. It was important to us that the purchase move very fast and she and other members of staff were very co-operative in helping to make this happen. We would certainly use this agent again.
Was this helpful? Yes
By: Tim B
Apr 22, 2015
Hello Judith, thanks vey much for your review of Clare. She is a great asset to our company so it's really good when she gets recognition. I know she will be very please to see you comments. I hope you enjoy life in your super new home and enjoy many happy years there. Regards, Tim B, Senior Partner, Warren Powell-Richards

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £25,000 £3,000,000
Lettings 92% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
186 2 238 3 222 1 202 1 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Having previous rented a property through War......”

Share on :
May 10,2021
Minithumbup
Richard
Nick
By: 'Anthony'
May 10,2021
4 people found
this helpful
Having previous rented a property through Warren Powell Richards, the high levels of care and customer service delivered by Richard and Trish left me knowing that I wanted to rent from them again when my former landlord decided to sell the property I had been ...
read full review
Was this helpful? Yes
By: Tim B
May 11, 2021
View all comments (1)
Wow, thank you very much for such a comprehensive review of your experience of dealing with Richard, Nick, Trish and the team at WPR Lettings in Alton. We really appreciate you sharing your thoughts and I must say it is the most detailed review that we have received in our 13 year since opening. Thank you too for being such a first class tenant of our company. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Our perfect home...”

Share on :
May 01,2021
Minithumbup
Polly
By: 'Rachel'
May 01,2021
6 people found
this helpful
I thought buying a new home for me and my girls was going to be very stressful and overwhelming for us all but Polly has been amazing! She listened to exactly what I was after and found us our perfect home before it even went ...
read full review
Was this helpful? Yes
By: Tim B
May 05, 2021
View all comments (1)
It's great to hear that you are safely in your new home and that Polly managed to make the transaction as stress free as possible, I hope you will be very happy there. Thank you very much for taking the time to write you review and for the 5 stars. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Dealing with Richard was simple and easy....”

Share on :
May 01,2021
Minithumbup
Richard
By: 'DH'
May 01,2021
3 people found
this helpful
Dealing with Richard was simple and easy, especially considering we moved from one end of the country to the other during lockdown. All handled professionally and with a casual demeanor. Would highly recommend Richard of the Alton branch....
read full review
Was this helpful? Yes
By: Tim B
May 05, 2021
View all comments (1)
Thank you very much for your 5 star review and mention of Richard who heads up WPR Lettings. Great to hear that all went to plan and I hope you are enjoying life in Alton, it's a super town. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Just exchanged on a sale and purchase everyth......”

Share on :
Apr 30,2021
Minithumbup
Polly
By: 'Luke Errington'
Apr 30,2021
2 people found
this helpful
Just exchanged on a sale and purchase everything almost fell apart at the last minute but thanks to Polly's negotiations skills everything got sorted and done very quickly. Always had feedback on viewings very professionally personal service....
read full review
Was this helpful? Yes
By: Tim B
May 02, 2021
View all comments (1)
I’m delighted to hear that your transactions have exchanged contracts, what excellent news, I hope you will be very happy in your super new home. Thank you very much for instruction us at WPR and for your kind review. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“In the 5 month period that we bought a proper......”

Share on :
Apr 28,2021
Minithumbdown
Clare
By: 'J'
Apr 28,2021
1 people found
this helpful
In the 5 month period that we bought a property with Clare, she was very attentive at the beginning but after a while, she was off work a lot so we were either passed onto other members of the team in her absence or there was ...
read full review
Was this helpful? Yes
By: Tim B
Apr 28, 2021
View all comments (1)
Thank you very much for your honest and frank review featuring your dealings with Clare and WPR Alton. On the plus side I am delighted to hear that you have secured your new home and hope that you will be very happy there. On the negative side it's clear that you were less than entirely happy with us at WPR and for that I humbly apologise. I've called the office to try and ascertain the full facts of the situation but unfortunately they were unsure which of our many clients you are however, i ...

“The sale took longer than expected but Alex w......”

Share on :
Apr 23,2021
Minithumbup
Alex
By: 'Jacqueline'
Apr 23,2021
7 people found
this helpful
The sale took longer than expected but Alex was able to keep me updated throughout and was polite and friendly....
read full review
Was this helpful? Yes
By: Tim B
Apr 24, 2021
View all comments (1)
Thank you very much for your 5 star review of Alex and for your kind words. We are very appreciative as we are for your decision to pick us at WPR to act as your agent in the first place. I'm delighted to hear that the transaction got over the line but share your frustration that deals are taking longer than ever to go through at the moment. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“I have used this company for years. The main ......”

Share on :
Apr 19,2021
Minithumbup
Richard
By: 'Rebecca'
Apr 19,2021
5 people found
this helpful
I have used this company for years. The main person I have dealt with is Richard. Very easy usually to communicate with. Helpful with any questions I've needed answering. Also helpful at any extra viewings I've ever needed or anything I've needed after moving in. ...
read full review
Was this helpful? Yes
By: TIm B
Apr 19, 2021
View all comments (1)
Thank you for taking the time to write your kind review featuring Richard and WPR Lettings in Alton and also for being such a model tenant. We really appreciate your kind words. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Amazing service and support...”

Share on :
Apr 19,2021
Minithumbup
Richard
By: 'Deirdre'
Apr 19,2021
5 people found
this helpful
Amazing service and support for both us the Landlords and for the Tenants. Really professional during the lockdown. Thank you Richard for your on-going excellent service....
read full review
Was this helpful? Yes
By: Tim B
Apr 19, 2021
View all comments (1)
Thank you very much for the great review of Richard and WPR Lettings in Alton and also for being such a great client of our company. We are very grateful to you and wish you all the best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Diligent and professional...”

Share on :
Apr 15,2021
Minithumbup
Richard
By: 'Clive'
Apr 15,2021
5 people found
this helpful
Richard has been very diligent and professional in securing tenants, and more importantly to finding the right tenant for longer term rentals. The team are very competent and good when it comes to maintenance and upkeep....
read full review
Was this helpful? Yes
By: Tim B
Apr 15, 2021
View all comments (1)
Thank you very much for the 5 star review featuring Richard who heads up the WPR Lettings team at Warren Powell-Richards, it's very good of you to have shared your thoughts and much appreciated as is your decision to pick WPR from the masses to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard is a true professional - always gets ......”

Share on :
Apr 14,2021
Minithumbup
Richard
By: 'Landlord'
Apr 14,2021
6 people found
this helpful
Richard is a true professional - always gets the job done, without fuss and on time. Can't recommend him highly enough....
read full review
Was this helpful? Yes
By: Tim B
Apr 14, 2021
View all comments (1)
Thank you very much for taking the time to write your review featuring Richard who heads up WPR Lettings and also for picking us from the crowds to act as your letting agent. We are very grateful to you and with you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A good professional service throughout tenanc......”

Share on :
Apr 13,2021
Minithumbup
Richard
By: 'Wayne'
Apr 13,2021
6 people found
this helpful
A good professional service throughout tenancy from first being shown the property, processing of documents and funds through to end of tenancy and return of deposit....
read full review
Was this helpful? Yes
By: Tim B
Apr 13, 2021
View all comments (1)
Thank you very much for taking the time to write your 5 star review of Richard and the lettings team at WPR, we are very appreciative. Very best wishes with your future plans. regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A pleasure to deal with...”

Share on :
Apr 12,2021
Minithumbup
Clare
By: 'Sam'
Apr 12,2021
6 people found
this helpful
We sold and purchased property through WP and Clare who was great throughout what turned out to be a very stressful process. We have a new found appreciation of what Estate Agents do now with all their chasing of the various parties! :) We couldn't recommend ...
read full review
Was this helpful? Yes
By: Tim B
Apr 12, 2021
View all comments (1)
It's really very good of you to have written such a kind and charming review regarding the team at WPR Alton and in particular Clare especially as it was a bit of a stressful time. We really appreciate your kind words and wish you all the very best in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-RIchards ...

“Excellent support...”

Share on :
Apr 12,2021
Minithumbup
Richard
By: 'Pam'
Apr 12,2021
5 people found
this helpful
We have been really impressed with the professionalism and support we have received from Richard. He made renting a straightforward process, keeping us fully informed. Would recommend....
read full review
Was this helpful? Yes
By: Tim B
Apr 12, 2021
View all comments (1)
It's very good of you to have taken the time to share you thoughts on Richard and to give us/him your 5 star review and recommendation, we are very grateful. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Have never thought about moving agents in the......”

Share on :
Apr 12,2021
Minithumbup
Richard
Trish
By: 'Peter'
Apr 12,2021
6 people found
this helpful
Have never thought about moving agents in the last nine years with my property let. Trish is always ready for a chat about problems on the phone. Richard is always available at short notice , a good communicator and a great man to have on my ...
read full review
Was this helpful? Yes
By: Tim B
Apr 12, 2021
View all comments (1)
Hello and thank you very much for being such a great client of our company and also for taking the time to write your kind review featuring Trish and Richard. We are very grateful to you and wish you all the very best, regards, Tim B, Senior Partner, Warren Powell-RIhcards ...

“I would recommend WPR, Claire was fantastic k......”

Share on :
Apr 08,2021
Minithumbup
Clare
By: 'Wendy'
Apr 08,2021
6 people found
this helpful
I would recommend WPR, Claire was fantastic kepping us up to date, communicating with others in the chain and chasing solicitors and other estate agents where needed. She made such a difference to the whole process....
read full review
Was this helpful? Yes
By: Tim B
Apr 08, 2021
View all comments (1)
Hello and thank you very much for your 5 star review and kind words about Claire at WPR Alton. It's very good of you to have shared your thoughts and much appreciated and thank you too for pocking us at WPR to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was great through out the whole proce......”

Share on :
Mar 26,2021
Minithumbup
Richard
By: 'Gareth Bale'
Mar 26,2021
6 people found
this helpful
Richard was great through out the whole process. Extremely polite and helpful made the whole experience less stressful than the place I have moved from. 5 stars!...
read full review
Was this helpful? Yes
By: Tim B
Mar 28, 2021
View all comments (1)
It's great to hear that Richard made your home move as easy as possible and I hope you are very happy in your new home. We really appreciate your comments and 5 car review, thank you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been extremely helpful, punctual ......”

Share on :
Mar 24,2021
Minithumbup
Richard
By: 'James'
Mar 24,2021
7 people found
this helpful
Richard has been extremely helpful, punctual and an all round great person. My partner and I thank him for all the help he has given us in getting the property that we wanted...
read full review
Was this helpful? Yes
By: Tim B
Mar 24, 2021
View all comments (1)
Thank for the great review regarding Richard, it's really very good of you and I know Richard will appreciate your kind words. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have worked with Richard Santos on the lett......”

Share on :
Mar 22,2021
Minithumbup
Richard
Nick
By: 'Neil Tucker'
Mar 22,2021
6 people found
this helpful
I have worked with Richard Santos on the lettings team for the past 8 years and found him and his whole team to be very professional in all matters....
read full review
Was this helpful? Yes
By: Tim B
Mar 22, 2021
View all comments (1)
Thank you for being such a great client of our company and also for taking the time to write your flattering review featuring Richard and Nick at WPR Alton. We are very grateful to you and appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has successfully let our property. W......”

Share on :
Mar 22,2021
Minithumbup
Richard
By: 'Sandra Jane Sellis'
Mar 22,2021
4 people found
this helpful
Richard has successfully let our property. We have found the team at WPR to be very professional and easy to work with providing all the necessary guidance for new landlords. Thank you....
read full review
Was this helpful? Yes
By: TIm B
Mar 24, 2021
View all comments (1)
Thank you very much for your 5 stars, your kind review and for picking Richard and WPR from the crowds to act as your letting agent, we appreciate your business and are glad that all went to plan. Regards and very best wishes, Tim B, Senior partner, Warren Powell-Richards ...

“Great communication throughout. WPR were extr......”

Share on :
Mar 16,2021
Minithumbup
Alex
Clive
By: 'Charles'
Mar 16,2021
6 people found
this helpful
Great communication throughout. WPR were extremely helpful during negotiations with prospective buyers, and again very diligent in helping to drive the sale to completion despite complications across the chain....
read full review
Was this helpful? Yes
By: Tim B
Mar 17, 2021
View all comments (1)
Just a note to say thank you very much for the 5 star review featuring Clive , Alex and the team at WPR Alton. Thank you also for picking WPR to act as your agent we know you have plenty of choice and we are very grateful to you and wish you all the best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you so much Clare for all the time and ......”

Share on :
Mar 16,2021
Minithumbup
Clare
Polly
By: 'Peter'
Mar 16,2021
5 people found
this helpful
Thank you so much Clare for all the time and effort you put into the sale of our house. You were really helpful in every way, always returning our calls very quickly and keeping us informed all the way through to exchange and completion. You ...
read full review
Was this helpful? Yes
By: Tim B
Mar 17, 2021
View all comments (1)
It's very good of you to have written your 5 star review featuring Clare and Polly and also to have picked us from the crowds to act as your agent. Thank you very much. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I just wanted to say how pleased I am with th......”

Share on :
Mar 15,2021
Minithumbup
Richard
By: 'heron'
Mar 15,2021
4 people found
this helpful
I just wanted to say how pleased I am with the service that I have received from Richard Santos over many years of letting and managing properties for me. Over the last 15 plus years he's always been helpful understood any issues and dealt with matters ...
read full review
Was this helpful? Yes
By: Tim B
Mar 17, 2021
View all comments (1)
Thank you very much for being such a fantastic client and supported of our company right from our very first day of opening our first branch all those years ago. We are very appreciative and wish you all the very best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I rented a property with WPR, Alton for 7 yea......”

Share on :
Mar 15,2021
Minithumbup
Richard
By: 'Katie'
Mar 15,2021
4 people found
this helpful
I rented a property with WPR, Alton for 7 years. Cannot fault them at all. Richards Santos was professional, friendly and incredibly helpful . Thank you....
read full review
Was this helpful? Yes
By: Tim B
Mar 17, 2021
View all comments (1)
Thank you very much for being such a fab tenant over the years and for taking the time to leave us with a flattering 5 star review of Richard. We are very grateful and wish you all the very best in the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare is absolutely amazing, from firstly mee......”

Share on :
Mar 12,2021
Minithumbup
Clare
By: 'Sarah Fisher'
Mar 12,2021
5 people found
this helpful
Clare is absolutely amazing, from firstly meeting us to show us around our new house, all the way through to exchange she has been on the ball, chasing my solicitor and my estate agent and communicating with everybody in the chain. It’s down to ...
read full review
Was this helpful? Yes
By: Tim B
Mar 13, 2021
View all comments (1)
What a lovely review of the wonderful Clare at WPR Alton, thank you very much. I hope you are super happy with your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Incredibly helpful....”

Share on :
Mar 11,2021
Minithumbup
Richard
By: 'Lucy'
Mar 11,2021
5 people found
this helpful
Incredibly helpful throughout my tenancy, always replied promptly to emails and very understanding. Highly recommend Richard and Warren Powell Richards as a company...
read full review
Was this helpful? Yes
By: Tim B
Mar 13, 2021
View all comments (2)
Thank you very much for the 5 star review of Richard who heads up our WPR lettings team. We are very appreciative. Good luck with you future plans and best wishes, Tim B Senior Partner, Warren Powell-Richards ...

“Everyone at WPR are exceptional. I have had ......”

Share on :
Mar 11,2021
Minithumbup
Richard
By: 'Nicola'
Mar 11,2021
2 people found
this helpful
Everyone at WPR are exceptional. I have had dealings with lots of estate agents over the years and not one of them come close to the professionalism and common decency I have had in my dealings with them. I have used them to buy property ...
read full review
Was this helpful? Yes
By: Tim B
Mar 13, 2021
View all comments (1)
Thank you very much for taking the time to give us your 5 star review and also for picking Richard and WPR from the crowds to act as your lettings agent. We are very grateful to you. Very best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...

“Highly recommend...”

Share on :
Mar 09,2021
Minithumbup
Richard
By: 'Amy'
Mar 09,2021
5 people found
this helpful
I don’t usually do reviews As I haven’t had a good experience with estate agents, but Richard really impressed me with his polite and person centered approach when I was choosing a place to live. He was friendly, understanding and was respectful of ...
read full review
Was this helpful? Yes
By: Tim B
Mar 10, 2021
View all comments (1)
Hello and thank you very much for the review of Richards Santos who heads up WPR Lettings. We are very grateful to you especially since you mention that writing estate agency reviews isn't usually your thing. I hope you are super happy in your new home. Regards and very bests wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very professional, friendly and h......”

Share on :
Mar 04,2021
Minithumbup
Richard
By: 'LM'
Mar 04,2021
6 people found
this helpful
Richard was very professional, friendly and helpful. I felt able to ask questions and nothing was too much trouble. Excellent agent....
read full review
Was this helpful? Yes
By: Tim B
Mar 04, 2021
View all comments (1)
Thank you very much for your 5 star review of Richard who heads up the WPR Letting team, we are very appreciative and hope that you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, local, friendly and very hardworking....”

Share on :
Mar 01,2021
Minithumbup
Clare
By: 'Mister'
Mar 01,2021
5 people found
this helpful
The whole team at WPR are lovely. But Clare is an absolute diamond. Tough, polished and professional. She obviously loves her job, and I always felt she wanted to do her absolute best for all her clients, despite the current challenges and the obvious frustrations ...
read full review
Was this helpful? Yes
By: Tim B
Mar 01, 2021
View all comments (1)
Wow, what a stunning review of the wonderful Clare and very informative too. Thank you so much for taking the time and also for you business. I hope you are delighted with your home move and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt with Polly and Alex for our house pu......”

Share on :
Feb 22,2021
Minithumbup
Polly
Alex
By: 'Linda & Matt'
Feb 22,2021
5 people found
this helpful
We dealt with Polly and Alex for our house purchase, and latterly also with Clive at the Alton branch. In conveyancing terms, it wasn't the smoothest process, but the team at WPR were always available and super helpful. They were very patient with us and ...
read full review
Was this helpful? Yes
By: Tim B
Feb 23, 2021
View all comments (1)
What a very kind and informative review of the team at WPR Alton, it's very good of you to have taken the time to write your review and we are very appreciative. I know Polly, Alex and Clive will be delighted to see your comments and wish you all the very best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Clive
(38)
Staff picture Tim
(3)
Staff picture Polly
(176)
Staff picture Nick
(38)
Staff picture Richard
(430)
Staff picture Clare
(129)
Staff picture Jo
(0)
Staff picture Alex
Staff picture Karen
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

As Seen On

Get in touch with

Warren Powell Richards

Branch - Alton, GU34