I have used this company for many years to rent my properties out.
I dont think it is fair to critiscise them on the basis that they do not have an office 5 minutes away from the property they are advertising. I have used them when they did have offices in other areas, and even when the offices have closed or moved, the service they provide has NEVER decreased in quality.
They always have time for your calls and are keen to keep you updated on any movement/ development on the rental of properties.
I find it pretty petty that someone has written about a company they know nothing about. They have an office in the SL area and cover the SL area.