I originally rented through these guys and they have always been prompt and punctual and on the case as soon as something went wrong in my flat. Fantastic experience, professional in all aspects!! Its only a small office so I was always dealing with Alex the manager. I ended up buying through them too, they always knew what to do and are very straight forward and upfront about everything. No hidden suprises. It makes a change really because a lot of agents are full of hot air and the Surrey quays office werent so.