94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Oct 06,2008
Oct 06,2008
1
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I will never use this agent again and I hope you dont either!!! My girlfriend and I were about to move into a flat and on the day of the move in we were told the landlord had sold it!! It took us two months to get our money back but not the admin fees as they had done the admin!
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Jul 29, 2011
Hmm I hope this does not happen to us- we have made an offer for a flat for them and they are taking ages to accept it- the Landlord is thinking of selling the property apparently but we're just hanging on what's happening. They are quite unprofessional so far and hard to communicate with. Not the most trustworthy so far...
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Opening Hours
Address
Leonard Leese
230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 96% | £200,000 | £550,000 |
| Lettings | 96% | 91% | £315 | £3,667 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 2 | 288 | 14 | 52 | 1 | 69 | 1 | 26 | 7 |
Areas covered
- SE1
- SE11
- SE16
- SE17
- E1
- EC
- WC
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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May 20,2019
May 20,2019
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Leonard leese have handled the rental of my property for the past few years. I have been very happy with the service provided by all the members of staff that I've dealt with. I find that they are quick to respond, helpful and reliable. Recently ...
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I believe the fees are in line with others
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May 20,2019
May 20,2019
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Leonard leese have handled the rental of my property for the past few years. I have been very happy with the service provided by all the members of staff that I've dealt with. I find that they are quick to respond, helpful and reliable. Recently ...
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I believe the fees are in line with others
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May 28, 2019
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Thank you very much for leaving a review for Leonard Leese. Sardar will be very happy to hear that he provided you with a great service in the re-letting of your property and thank you for continuing to use Leonard Leese. ...
Sep 08,2020
Sep 08,2020
0
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I own 2 flats in the SE1 area which are fully let and managed by LL. I have recently worked with Toby who did a good job in securing tenants at a decent rent and also ensure he communicated with us throughout the process.
Victoria manages ...
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Sep 07,2020
Sep 07,2020
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Toby was excellent. Very helpful. He even came to my house to bring me some docs to sign when my printer would not work. Very easy going....
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Aug 31,2020
Aug 31,2020
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Leonard Leese were a very professional and helpful company. Chloe was genuine, informative and helpful throughout the entire viewing and house signing process - always ready to help out with any queries we had. Thanks!...
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Aug 30,2020
Aug 30,2020
0
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Toby Bailey was a tremendous ally in achieving the right purchase price for my dream flat. A personal service second to none .
Than you Toby And all at Leonard Leese....
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Aug 28,2020
Aug 28,2020
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Toby Bailey has been my contact at Leonard Leese. He has been absolutely amazing, very accommodating, and flexible especially during the stressful time of finding a property during the pandemic. He responds instantly and is extremely professional and I couldn't be happier having him and ...
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Aug 28,2020
Aug 28,2020
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I have been using Leanord Lease for a long time. I Find Toby to have very excellent customer service manners. He is really an assett to to this agent....
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Aug 26,2020
Aug 26,2020
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Great Experience throughout :). I usually get a reply from them immediately. Staff is very sweet and humble. Everything went smooth....
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Aug 26,2020
Aug 26,2020
0
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Really prompt service and helped us sort out multiple issues with the landlord concerning the flat. Would recommend for other renters...
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Aug 25,2020
Aug 25,2020
0
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Chloe Dibua is really sweet and helpful, helped us find our dream house and is very responsive to our questions....
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Aug 25,2020
Aug 25,2020
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Chloe was very sweet and on top of things. Thank you for helping us find this flat - especially me since my application was such short notice! You were really helpful and I really appreciate it....
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Aug 25,2020
Aug 25,2020
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Chloe has been very helpful and quick to reply to any questions/ queries. She has been very friendly on all encounters....
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Aug 25,2020
Aug 25,2020
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Chloe was very helpful throughout the process of viewing and moving into our new flat and made the process stress-free....
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Aug 25,2020
Aug 25,2020
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Quick communication and excellent help to find us an appropriate apartment. Very happy with the service and we would definitely consider this again....
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Aug 25,2020
Aug 25,2020
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Friendly staff, Chloe helped me a lot with all paperwork. Very good contact so you can ask them about anything anytime. Highly recommended!...
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Aug 24,2020
Aug 24,2020
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very good service, friendly and very efficient. very pending in everything that had to do with the documentation etc. I highly recommend the agency for your future home search...
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Aug 24,2020
Aug 24,2020
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Our agent, Chloe, was very helpful and understanding throughout the process of securing our new place in London, regardless of certain issues arising due to our previous landlord’s lack of cooperation!...
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Aug 24,2020
Aug 24,2020
0
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My flatmates and I have just recently been acquainted with Leonard Leese and we have had a fantastic experience. Chloe has been great - she is very proactive and delivers a personal/customised service. She was very quick with sorting things out and gave excellent ...
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Aug 24,2020
Aug 24,2020
0
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Excellent experience renting in London with Chloe from Leonard Leese. All communication went smoothly and all questions were answered very quickly....
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Aug 24,2020
Aug 24,2020
0
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A Good experience, Chloe was very helpful and answered all our questions. We're happy with how smooth the process of letting the flat was....
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Aug 24,2020
Aug 24,2020
0
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Very helpful! Chloe Dibua was the agent who helped me, and the service was very efficient and quick. It was a pleasure working with her!...
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Aug 20,2020
Aug 20,2020
0
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Hello not sure my landlord is registered or the property I am in. My deposit was given back as cash and not registered with any deposit protection scheme. Is that normal?...
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Aug 20, 2020
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Please can you contact me on Claudine@leonardleese.com so we can discuss this as this platform is to review agents not landlords and would ask you to remove this.
Thank you ...
Jul 23,2020
Jul 23,2020
0
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Dom helped make the entire process of renting my first property run simple and smoothly. Great communication and help throughout. Can't fault!...
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Jul 21,2020
Jul 21,2020
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Dom was very helpful and efficient in getting our offer agreed and creating a tenancy agreement. He has also been very helpful with any queries and provided a great virtual tour of the flat we wanted when viewing online....
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Jul 21,2020
Jul 21,2020
0
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Leonard Leese were helpful when we rented our flat and guided us through the process. It would have been nice if someone from Leonard Leese had contacted us during Lockdown to see if there was anything they could do to help us as Covid had ...
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Jul 21,2020
Jul 21,2020
0
people found
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Leonard Leese were helpful when we rented our flat and guided us through the process. It would have been nice if someone from Leonard Leese had contacted us during Lockdown to see if there was anything they could do to help us as Covid had ...
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Jul 21,2020
Jul 21,2020
0
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As a first time renter Dom was so patient and walked us through the whole process very clearly. He got the offer settled very quickly and made the whole thing very straightforward which was really helpful....
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Jul 21,2020
Jul 21,2020
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Dom was so helpful getting our offer super quickly. He also stuck around to answer all our questions on renting- we are first time renters so his help was so valuable. Thanks Dom!...
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Jul 20,2020
Jul 20,2020
0
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Dom was very efficient in getting our property sorted very quickly! He got our offer agreed and gave our tenancy agreement very quickly and was a pleasure to work with....
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Mark
(5)
Claudine
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Toby
(102)
Victoria
(30)
Dominic
(53)
Chloe
Nathan
(11)
Landlord Fees
Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find only service, equal to 8% + vat.
Last updated on 04/06/2019, 11:31 AM by C SandersFull Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and management service equal to 15% + vat
Last updated on 04/06/2019, 11:31 AM by C Sanders - ManagerPending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and rent collection service equal to 10% + vat
Last updated on 04/06/2019, 11:31 AM by C Sanders - ManagerTenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)Drawing up of tenancy agreement.
Last updated on 04/06/2019, 11:31 AM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging of gas certificate for the property.
Last updated on 04/06/2019, 11:34 AM by C Sanders - ManagerPending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging an Energy Performance Certificate.
Last updated on 04/06/2019, 11:38 AM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.
Last updated on 04/06/2019, 11:38 AM by C Sanders - ManagerPending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)Inspection of the property and report provided.
Last updated on 04/06/2019, 11:38 AM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrangement of Legionnaires Certificate.
Last updated on 04/06/2019, 11:40 AM by C Sanders - ManagerPending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.
Last updated on 04/06/2019, 11:41 AM by C Sanders - ManagerPending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrange a check out at the end of the tenancy.
Last updated on 04/06/2019, 11:56 AM by C Sanders - ManagerChange of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.
Last updated on 04/06/2019, 11:43 AM by C Sanders - ManagerVendor Fees
Pending
2% (inc. VAT), On Completion (Fees are not negotiable)Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.
Last updated on 04/06/2019, 12:04 PM by C Sanders - ManagerTenant Fees
Holding Deposit (per tenancy)
One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.
Last updated on 04/06/2019, 11:32 AM by C Sanders - ManagerChange of Sharer
Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.
Last updated on 04/06/2019, 11:32 AM by C Sanders - ManagerPending
Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.
Last updated on 04/06/2019, 11:33 AM by C Sanders - ManagerLost Keys
Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.
Last updated on 04/06/2019, 11:32 AM by C Sanders - ManagerTenancy Deposit
Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.
If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.
Default Rent Payment
If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.
Last updated on 04/06/2019, 11:32 AM by C Sanders - ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents
Awards won by Leonard Leese, London SE1 1JX
-
2018
Best Letting Agent in SE1
-
2018
Best Overall Agent in SE1
-
2020
Best Overall Agent in SE1
-
2020
Best Estate Agent in SE1
-
2020
Best Letting Agent in SE1
-
2020
Best Letting Agent in South East London
-
2019
Best Letting Agent in SE1
-
2019
Best Overall Agent in SE1
-
2018
Best Letting Agent in South East London
