“I had a disappointing customer service experience with this agent. ......”

Apr 18,2015
By: 'Helen Blanchard'
Apr 18,2015
3 people found
this helpful
I had a disappointing customer service experience with this agent. I had to chase them twice to arrange a viewing, the viewing itself was fine and I then put in an offer, raised it an their request and heard nothing for another 2 days.

When I called them to find out what was happening the property had been sold so another buyer, they just hadn't bothered to let me know. I appreciate that their job is to get the best price that they can for their vendor but their customer service approach to this prospective buyer was lousy.
What agent could do to change your mind?
All they needed to do was to let me know what was happening.
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Was this helpful? Yes
By: Rita rahman
Mar 07, 2016
I let my property through
Mullie, I found the customer service to be excellent .

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