Harrow, HA1
4.9/5, 233 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction

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2021 allAgents Estate & Letting Agents Awards


“We overall had a very positive experience with this agent. ......”

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Apr 19,2015
Minithumbup
Naz
By: 'Fil'
Apr 19,2015
0 people found
this helpful
We overall had a very positive experience with this agent. They were very approachable at all times, responding in time, played an active role in facilitating the rent negotiations and are so far looking after us as tenants.
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Opening Hours
Address

Empire Chase Limited
14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 98% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 0 163 2 2 0 1 0 16 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“They were great. Stick to what they say answe......”

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Apr 01,2021
Minithumbup
Justyna
By: 'Measheck'
Apr 01,2021
0 people found
this helpful
They were great. Stick to what they say answer calls and friendly. I would highly recommend to other future tenants....
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“Excellent and very professional service provi......”

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Feb 26,2021
Minithumbup
Naz
By: 'Kishore'
Feb 26,2021
0 people found
this helpful
Excellent and very professional service provided by Naz Nizar throughout our tenancy term. Always very responsive and immediate action against any issues arise. Must recommend!!...
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“Zee Cheema was very professional and explaine......”

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Feb 21,2021
Minithumbup
Naz
By: 'Brijesh'
Feb 21,2021
0 people found
this helpful
Zee Cheema was very professional and explained me everything about the flat and tenancy in detail. I had similar nice experience with Naz Nizar who took care of formalities and also helped in fixing few things after I moved in. I definitely recommend Empire Chase ...
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“Big thanks to Naz and Zee Thanks for all ser......”

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Dec 15,2020
Minithumbup
Naz
By: 'Maryam'
Dec 15,2020
0 people found
this helpful
Big thanks to Naz and Zee Thanks for all service it was very helpful for me to star and have new flat , they are very intelligent and...
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“Super helpful, Naz will go over and beyond to......”

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Nov 21,2020
Minithumbup
Naz
By: 'Amee'
Nov 21,2020
0 people found
this helpful
Super helpful, Naz will go over and beyond to help u as a family... truly appreciated.. I wish there would be unlimited stars here to rate and believe me I wouldn’t stop... super helpful !...
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“House hunting is very stressful, but Natasha ......”

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Oct 10,2020
Minithumbup
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Natasha
By: 'Chavaun'
Oct 10,2020
0 people found
this helpful
House hunting is very stressful, but Natasha made the process very easy and answered all my queries promptly. I was having my own troubles but she made sure everything went smoothly and she took care of everything. In the end she’s even found a ...
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“Very professional and trustworthy...”

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Oct 09,2020
Minithumbup
Naz
By: 'Hilda'
Oct 09,2020
0 people found
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Very professional and trustworthy, which is so important these days. Naz is brilliant as he is always available to help....
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“Positive: I highly recommend Justyna Karpuk.E......”

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Sep 23,2020
Minithumbup
Justyna
Naz
By: 'Corina'
Sep 23,2020
0 people found
this helpful
Positive: I highly recommend Justyna Karpuk.Excellent service , very nice girl, reliable, professional and responsive for all my requests.I was looking for flat more than two months but Justyna helped me move in less than a week.All the best Justyna and Empire Chase!...
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“Helpful Agent:The agent who took us for the......”

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Sep 23,2020
Minithumbup
Justyna
By: 'Aisha'
Sep 23,2020
0 people found
this helpful
Helpful Agent: The agent who took us for the viewings i.e Justyna was very helpful. She assessed our needs and was kind able to find the property we were looking for. She was also professional....
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“She was kind and helpful she was on time in o......”

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Sep 17,2020
Minithumbup
Justyna
By: 'Olivia'
Sep 17,2020
0 people found
this helpful
She was kind and helpful she was on time in our appointment and when we ask for other place to see she was ready to help us....
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“One of the best in the market - definitely re......”

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Sep 08,2020
Minithumbup
Naz
By: 'Bhavya'
Sep 08,2020
0 people found
this helpful
One of the best in the market - definitely recommend I contacted Naz for a flat I found on Zoopla. Naz and his team were extremely helpful to accommodate my needs. Despite being abroad, both Naz and Zee made the entire process very quick and ...
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“Extremely professional, transparent and respo......”

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Aug 21,2020
Minithumbup
Naz
By: 'kshitij'
Aug 21,2020
0 people found
this helpful
Extremely professional, transparent and responsive service. No hidden costs/agenda. Helped me find a house on rent, which is never an easy process but more so if you are moving from a foreign country. Naz and his team made it very easy. Consistently good experience ...
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“Very professional very straight forward and v......”

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Aug 19,2020
Minithumbup
Justyna
Naz
By: 'Wahid'
Aug 19,2020
0 people found
this helpful
Very professional very straight forward and very friendly I was looking for a house and probably I spoke to may be 40 to 50 estate agents but empire chase is excellent...
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“After experiencing trouble with a very unprof......”

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Aug 15,2020
Minithumbup
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Natasha
By: 'Inayah'
Aug 15,2020
0 people found
this helpful
After experiencing trouble with a very unprofessional agency, we were pleasantly surprised by the amazing service that Natasha has provided us with. The procedure was quick and reassuring. Natasha was efficient with finding a suitable place for us to live. Would definitely recommend this agency ...
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“It has been a very good experience with Empir......”

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Aug 10,2020
Minithumbup
Naz
By: 'Freyana'
Aug 10,2020
0 people found
this helpful
It has been a very good experience with Empire chase. They were very open throughout the whole process which kept my worries at bay and they have been very helpful with any queries that I had. A great experience overall!...
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“I had to move recently, i chose empire chase ......”

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Aug 09,2020
Minithumbup
Naz
By: 'Nico'
Aug 09,2020
0 people found
this helpful
I had to move recently, i chose empire chase as is recommend to me by a friend. I must say that they were very professional and halpful especially mr zohaib who was a wanderfull person , very polite and helpful and hlep us every step a ...
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“Zohaib and Naz...”

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Aug 07,2020
Minithumbup
By: 'Sabah'
Aug 07,2020
0 people found
this helpful
Hi, Thank you for reading this in advance! I really wanted to give a special thanks and shoutout to Zohaib and Naz. They really helped me to find a property for a cheap price considering the fabulous quality and even better location. They also helped ...
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“The staff been really helpful with the viewin......”

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Aug 01,2020
Minithumbup
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Natasha
By: 'Gabriela'
Aug 01,2020
0 people found
this helpful
The staff been really helpful with the viewing,showed seriosity and friendly person. All the procedure been really easy and we find it easy to collaborate....
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“Natasha s been very professional today, showe......”

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Aug 01,2020
Minithumbup
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Natasha
By: 'Anca'
Aug 01,2020
0 people found
this helpful
Natasha s been very professional today, showed to be a reliable person, serious and able to help us. Greetings, good service...
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“My search for a place started online when I w......”

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Jun 28,2020
Minithumbup
Naz
By: 'Nazanin'
Jun 28,2020
0 people found
this helpful
My search for a place started online when I was abroad. When empire chase got in touch with me everything easier. They were quick to reply to my messages and giving me all the information I needed. It just made the whole process much easier. ...
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“I m renting flat through Empire Chase Ltd for......”

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Jun 26,2020
Minithumbup
Naz
By: 'Rozina'
Jun 26,2020
0 people found
this helpful
I m renting flat through Empire Chase Ltd for over 2 years Now and I`m happy so far With their service. They are professional company. Staff is very friendly and helpful specially Naz who always response quickly to any queries n deal with the issues ...
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“...”

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Jun 22,2020
Minithumbup
By: 'C.'
Jun 22,2020
0 people found
this helpful
*There's not one negative review on here, which makes me question if any of them are real, considering my experience with Empire Chase and specifically Naz was beyond disturbing. He was off putting from the second he picked up the phone, I was calling to ...
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By: Naz Nizar
Jun 23, 2020
View all comments (1)
Dear C.A. I am sorry to hear how you feel. The reason there aren't any bad reviews is because we ensure every client of ours are satisfied. All of our reviews are 100% genuine and written by our clients. These can be verified by any authority. You called my mobile instead of the office number looking for property to rent. Hence i asked you where did you get my number from. Our office number 0208 4227722 is clearly stated on our website. My mobile number, office number and emai ...

“NAZThe management agency are amazing working......”

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Jun 10,2020
Minithumbdown
Naz
By: 'Catherine'
Jun 10,2020
0 people found
this helpful
NAZ The management agency are amazing working together with the residents. I have always highlighted any issues and Naz always assist with a a resolution. The communal area is cleaned on a weekly basis along with the external area. Also through out this current climate ...
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“Smoothest and Easiest Rental Process...”

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Jun 02,2020
Minithumbup
Naz
By: 'Olivia'
Jun 02,2020
0 people found
this helpful
Moving house as an NHS worker during COVID was stressful but the staff at Empire Chase went so over and above to help me with literally everything I needed. I am so grateful for their super fast replies and professionalism - especially their flexibility. I ...
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“Empire chase is one of the best company I hav......”

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May 16,2020
Minithumbup
Naz
By: 'Chirag'
May 16,2020
0 people found
this helpful
Empire chase is one of the best company I have ever seen . We were so worried for finding flat in wembley area, Mr Naz has sorted all things for us , within 3 working day’s all our paper work and all requirement . One of best service ...
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Staff picture Naz
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Staff picture Justyna
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picture is hidden Natasha
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Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited, Harrow HA1 2BQ


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Empire Chase Limited

Branch - Harrow, HA1