“Very disappointed with how I was treated by this company. ......”
1 Star Review
Oct 17,2011
By:
'Chris'
Oct 17,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
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this helpful
Very disappointed with how I was treated by this company. As a tenant I always felt looked down on, some members of the staff there seem to find it difficult to even be civil at times.
The quarterly inspections are far more than is neccasary. I can understand that that they need to check the condition of the place every now and again but every 3 months is ridiculous. And they really do have a very good snoop too, nit-picking at every tiny thing they can.
When it comes time for them to live up to their end of the deal though, and sort out some repairs, be prepared to get angry and frustrated. You can report an urgent problem to them and then have no idea if anything is being done about it. They seem to be completely unwilling to ring you back and let you know what is happening, so you never know if anything is in progress or whether you've been completely forgotten about.
8
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