Castor Bay Property, Twickenham, TW1
4.8/5, 78 reviews
96% recommended
93% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I have just sold my flat with prestige. Previous to ......”

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Apr 17,2015
Minithumbup
Diana
Tina
By: 'ian'
Apr 17,2015
0 people found
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I have just sold my flat with prestige. Previous to that I have had tenants as well as living there myself. Prestige always found fantastic tenants, and the whole landlord experience has been a breeze with the help of prestige. I would recommend to anyone who want to rent our there accommodation.
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Opening Hours
Address

Castor Bay Property
Regal House, 70 London Road
Twickenham
Middlesex
TW1 3QS
020 8892 5656

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 94% £135,000 £4,450,000
Lettings 100% 99% £650 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 15 0 28 1 10 0 2 2
Areas covered
  • TW1
  • KT1
  • KT9
  • TW2
  • TW2
  • KT2
  • KT8
  • TW11
  • W4
  • TW12
  • TW17
  • TW18
  • TW9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS SAGEagent The Guild
Latest Properties

No Properties

Images & Videos

“Amazing service! Friendly and informative...”

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May 05,2021
Minithumbup
Diana
Sandra
By: 'Ominous'
May 05,2021
0 people found
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Amazing service! Friendly and informative throughout the process of selling our house. Within the first three days of putting on the market, we achieved our target sale price, which was substantially higher than other agents estimated. Fantastic team and made sure the sale went through ...
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“Castor Bay are first class estate agents....”

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Apr 21,2021
Minithumbup
Sandra
Rick
By: 'Tim'
Apr 21,2021
0 people found
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Castor Bay are first class estate agents, they are there for you all of the way and I couldnt recommend them more. We will certainly be using them again in the future for our next property sale. Thanks Sandra, Rick and the team....
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“Dan To at Castor Bay...”

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Apr 15,2021
Minithumbup
Dan
By: 'Florence'
Apr 15,2021
1 people found
this helpful
We bought a flat advertised by Dan To at Castor Bay, we were very impressed by his diligence, punctuality and professionalism. The buying process was very smooth thanks to him, he updated us very regularly and made sure that we had all the information we ...
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“Very helpful and professional. Our estate ag......”

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Apr 12,2021
Minithumbup
Gary
By: 'Nieve'
Apr 12,2021
0 people found
this helpful
Very helpful and professional. Our estate agent Gary helped us with our every need when we sold our house and everything was done at such a high standard. The whole process happened very swiftly which meant that it wasn't long until our house was on ...
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“We were very impressed with Dan To at Castor ......”

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Apr 12,2021
Minithumbup
Dan
By: 'Zoe'
Apr 12,2021
2 people found
this helpful
We were very impressed with Dan To at Castor Bay and can't recommend him highly enough. He was helpful and thorough from the start and provided invaluable support throughout, guiding us through the sale process with great care, diligence and a personal touch, as well ...
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“Excellent...”

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Mar 26,2021
Minithumbup
Gary
By: 'Kimberley'
Mar 26,2021
0 people found
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We have recently sold our property and Gary was excellent all the way through. We were kept updated at all times and Gary was very friendly, punctual and efficient. We are very pleased with the service provided and would use and recommend Gary again....
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“From the start to the finish of selling our p......”

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Dec 19,2020
Minithumbup
Gary
By: 'Matt'
Dec 19,2020
0 people found
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From the start to the finish of selling our property Gary’s knowledge, experience and with the zero pushy tactics. He made selling our property stress free and EASY. Throughout the whole time Gary was extremely professional and from the first meeting very honest in ...
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“Castor Bay - Highly Recommend...”

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Oct 19,2020
Minithumbup
Rick
Sandra
By: 'Dianne'
Oct 19,2020
0 people found
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Rick and Sandra run a super Estate Agency. Their approach is professional straight forward honest and inclusive. Sadly other agencies have a tendency to keep people in the dark, not so at Castor Bay. I was respected. Gary secured a good price and worked hard ...
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“We met Gary when we purchased our residential......”

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Oct 18,2020
Minithumbup
Gary
Diana
By: 'Alana'
Oct 18,2020
0 people found
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We met Gary when we purchased our residential home this year (2020). It was certainly not a smooth sailing transaction, with quite a few bumps in the road with delays due to Covid among other complications. Gary remained professional and calm throughout the stressful times, and ...
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“Excellent service and sold my property for mo......”

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Oct 07,2020
Minithumbup
Gary
By: 'Ryan'
Oct 07,2020
0 people found
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Excellent service and sold my property for more than others quoted. Very helpful and always in contact. Highly recommend if your looking to sell....
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“Sale of our home...”

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Oct 06,2020
Minithumbup
Gary
Diana
By: 'Richard'
Oct 06,2020
0 people found
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I have nothing other than praise and gratitude for Gary at Castor Bay, we were on the market with three other agents who were unsuccessful before he was instructed and once on board he agreed a sale within 7/10 days. Gary was always upfront, factual, honest ...
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“Gary and his team have been brilliant...”

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Sep 21,2020
Minithumbup
Gary
Diana
By: 'Martin'
Sep 21,2020
0 people found
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Gary and his team have been brilliant in setting our house for sale online and getting views while we were going through the Covid19 lockdown and other restrictions. They were doing a brilliant liaison between us and the potential buyers, while keeping us informed of ...
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“We are so glad we chose you as our property agents...”

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May 06,2020
Minithumbup
Diana
Tina
By: 'Paul'
May 06,2020
0 people found
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We are so glad we chose you as our property agents when it was time to move back to Australia. You’ve been a tremendous support looking after our flat ever since, and for more than 15 years! What a truly awesome team you all are- ...
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By: Rick Tooley
May 07, 2020
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Dear Paul, Thank you for taking the time to write this review and share the experience you have had with our company for over 15 years - time does fly by! I speak for the whole team when I say it is a continued pleasure to look after your rental property and work with both you and Victoria. - All the team at Castor Bay. ...

“When I first met David I felt comfortable wit......”

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Mar 22,2020
Minithumbup
David
By: 'Vicky'
Mar 22,2020
0 people found
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When I first met David I felt comfortable with him straight away. He was extremely professional, friendly and explained everything thoroughly. He regularly updated me on the sale of the house and was always thorough. It’s been a pleasure using Castor Bay and I ...
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“Castor Bay were brilliant from start to finis......”

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Feb 28,2020
Minithumbup
Mark
Sandra
By: 'Alex'
Feb 28,2020
0 people found
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Castor Bay were brilliant from start to finish, We completed our sale and purchase within 8 weeks. Would highly recommend them!...
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By: Rick Tooley
May 07, 2020
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Dear Alex, We appreciate you taking the time to write a review about your experience with our company and Mark in particular. We hope you are well and truly settled into your property now, and I imagine it is quite a delightful place to during lockdown! Stay safe and all the best, Rick. ...

“outstanding, highly recommend...”

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Feb 04,2020
Minithumbup
Sandra
Mark
By: 'Rosalie'
Feb 04,2020
0 people found
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outstanding, sold our house twice! Was very proactive in ensuring the sale went through in desired timeframe. Easy, honets and direct to deal with. A breath of fresh air we would not hesitate to recommend Castor Bay....
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By: Diana Tooley
Feb 11, 2020
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Dear Rosalie, Thank you very much for taking the time to write a review for us, we very much enjoyed marketing your property and it was a pleasure to work with you and your family. Wishing you all the best in your new home and look forward to keeping in contact. Regards, Diana & the Castor Bay Property Team. ...

“Excellent Service...”

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Nov 25,2019
Minithumbup
Sandra
Diana
By: 'Chris'
Nov 25,2019
0 people found
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We recently bought a property through Castor Bay and have subsequently asked Sandra and her team to find us a tenant and manage the rental. As a mortgage broker for over 30 years, I have dealt with many estate agents and I have to say that ...
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By: Diana Tooley
Nov 25, 2019
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Dear Chris, Thank you for taking the time to write a review of your experience with our company. I'm glad we were able to service your property requirements for both sales and lettings. We certainly look forward to working with you again in the future! All the best for now - The Team at Castor Bay Property! ...

“I am selling my property with Castor Bay at t......”

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Nov 25,2019
Minithumbup
Sandra
Rick
By: 'Sasha'
Nov 25,2019
0 people found
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I am selling my property with Castor Bay at the moment and it’s been a totally different experience in comparison to other agents I’ve used in the past. The team at Castor Bay valued my property fairly and in line with the current ...
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By: Diana Tooley
Dec 13, 2019
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Dear Sasha, Thank you so much for sharing your experience with our company, we appreciate the positive feedback and your kind words! It has been a pleasure working with you and we are looking forward achieving a completed sale on your property and working with you in the future. Kind regards, The Castor Bay Property Team ...

“Sandra and her team were excellent....”

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Nov 14,2019
Minithumbup
Diana
Sandra
By: 'SARAH'
Nov 14,2019
1 people found
this helpful
Sandra and her team were excellent and really honest with us about the whole process. We agreed four Open House dates and knew that we'd get our best offers within a certain period of time. After one month we'd had several offers, but with the ...
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By: Diana Tooley
Nov 20, 2019
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Sarah, thank you so much for your kind words. It was an absolute pleasure working with you and I will miss the wonderful smell of fresh coffee brewing at every Open Home - you did spoil us! Looking forward to working together in the near future. All the best for now - Diana, Sandra & the team at Castor Bay Property. ...

“Inexperienced sales agent, terrible experience...”

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Oct 15,2019
Minithumbdown
By: 'Robert'
Oct 15,2019
1 people found
this helpful
My family had sold a property once before using this agent and although they were expensive they came recommended. However I was dismayed when the job appeared to have been outsourced to someone else who was not part of their family business but just accepted ...
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By: Diana Tooley
Oct 23, 2019
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Dear Robert, You're free to write any review about our company as you wish, but your behaviour towards any of our team members is unacceptable - hence, the reason we terminated our agreement with you early. It has been over 4 months since there would have been a reasonable reason to contact anyone from our company, but unfortunately I have learnt that along with your review saga, that you are still persisting to harass, bully and threaten members of the Castor Bay Team. I suspect you ...

“Professional, friendly and efficient....”

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Oct 05,2019
Minithumbup
Tina
Diana
By: 'sian'
Oct 05,2019
0 people found
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Castor Bay have been the letting agent for my flat in Twickenham for the past 6 years. During that time they have managed two tenants - with no voids - perfectly. They are consistently polite, friendly and professional and have dealt with any tenant issues immediately ...
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By: Diana Tooley
Oct 09, 2019
View all comments (1)
Dear Sian, many thanks for your kind words and yes, Tina is an all round superstar! The team and I will certainly miss looking after your property and corresponding with you. Please do let us know if you every need any friendly advice. All the best for now, Diana & The Castor Bay Team. ...

“Wow, they did it again!...”

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Jun 18,2019
Minithumbup
Sandra
Rick
By: 'Martin'
Jun 18,2019
0 people found
this helpful
To sell one house at a decent price in a desperately slow market is a great result. To repeat the feat proves beyond doubt that you have complete mastery of your trade. Sandra sold my house last year, so this year my siblings and I ...
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Good
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“Successful Sale...”

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May 07,2019
Minithumbup
Diana
By: 'Judith,'
May 07,2019
0 people found
this helpful
Sandra's advice when selling our property was invaluable, and resulted in 6 offers on the table within 10 days of the property going on the market - one of which was over the asking price. Sandra and her team were always available throughout the process to help ...
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Comment on agent fees
Fees are in line with other agents.
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“Sandra from Castor Bay Property...”

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Apr 12,2019
Minithumbup
Sandra
Diana
By: 'Heinz'
Apr 12,2019
0 people found
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Sandra is a wolf in sheep's clothing. Very talented at her job and stayed persistent even when our transactions seemed complicated. I will only be using Sandra from here on out, she is fantastic and our go to agent in the UK....
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Good
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“Buyer of a house...”

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Feb 22,2019
Minithumbup
Sandra
Diana
By: 'Nicola'
Feb 22,2019
0 people found
this helpful
Sandra Tooley at Castor Bay Property/Prestige Realty is wonderful. She is not only incredibly knowledgeable, proactive and very organised but has a lovely manner and her straightforward and honest approach is very refreshing and effective. I would thoroughly recommend Sandra Tooley for any type ...
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Staff picture Sandra
(38)
Staff picture Tina
(31)
Staff picture Diana
(29)
Staff picture Rick
(10)
Staff picture Gary
(9)
Staff picture Mark
(2)
Upload your photo Dan
(2)
Upload your photo David
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:02 PM 31/10/2017 by allAgents

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