Croydon, CR0
4.8/5, 83 reviews
96% recommended
100% sales valuation accuracy
91% sales fee satisfaction
90% lettings valuation accuracy
92% lettings fee satisfaction

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“We are a family of landlords with a 40 year history ......”

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Apr 16,2015
Minithumbup
Akeel
Lora
By: 'Steven Hanbury'
Apr 16,2015
0 people found
this helpful
We are a family of landlords with a 40 year history of letting in South London.

Having tried and tested other agents in the area we found that their service was just not up to what we was looking for and felt very disappointed with their overall level of service, therefore we self-managed.

Then a couple of years ago we heard through a friend i.e. word of mouth of Caridon Property Services. We had a meeting with the management team, Akeel and Lora, and we were so impressed with their professionalism.

All in all we are delighted that we was passed their company, not only do they listen, they are very proactive and what Caridon also deliver is that they make sure they take all the correct steps and procedures to ensure that they give you piece of mind that they are managing your property. Nothing is too much trouble and when something needs to get done, it's done before we even know about it!

We have no hesitation recommending Caridon Property Services.
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Opening Hours
Address

Caridon Property
Wrencote House, 123 High Street
Croydon
Greater London
CR0 0XJ
0203 3070555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 91% No Data No Data
Lettings 90% 92% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 50 3 1 0 0 0 9 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS NLA My deposits scheme
Latest Properties
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“Extremely welcoming and helpful...”

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Aug 15,2019
Minithumbup
Helen
By: 'Ryan Turner'
Aug 15,2019
0 people found
this helpful
Helen has been very welcoming and helpful, she has made sure we have everything we need and made us feel really welcome and comfortable. She has made sure our first experience of moving out is as comfortable and easy for us as possible....
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“Templefields house - 5*...”

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Jul 13,2019
Minithumbup
Helen
By: 'Katie matthews'
Jul 13,2019
0 people found
this helpful
Moved into emergency accommodation by the council we were moved 45 miles away to Harlow. We are living in a bedsit. The room is small but it is clean and modern. The facilities here are very nice aswell a play area for kids and lovely little ...
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“Two particular women in caridon have provided......”

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Jul 11,2019
Minithumbup
Sarah
Karla
By: 'Jessica'
Jul 11,2019
0 people found
this helpful
Two particular women in caridon have provided an outstanding service to me. They pushed for the things I needed to live comfortably, and never gave up. Karla has been excellent in helping get the property I wanted and to fix any little issues I the ...
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“Pretty good for what it is!...”

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Jul 11,2019
Minithumbup
Brenden
Sarah
By: 'Victoria Morgan'
Jul 11,2019
0 people found
this helpful
Pretty good for temporary accommodation! Was clean when we arrived and all the necessary things we needed. As people would expect there are issues that come with being in this sort of place but Brendan & Sarah are great and sort anything straight away!! Very friendly ...
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“Brendan Cave is such a genuinely nice bloke w......”

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Jul 10,2019
Minithumbup
By: 'Chris Lewis'
Jul 10,2019
1 people found
this helpful
Brendan Cave is such a genuinely nice bloke when I first came to this property I was clueless as what I needed to do he sat with me and took me through everything I needed to do, I can't thank him enough for the help ...
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“I like living here at Central House,...”

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Jun 27,2019
Minithumbup
By: 'Michael Bryans'
Jun 27,2019
0 people found
this helpful
I like living here at Central House, it’s nice, fun, the room is big enough for me to enjoy it, I would recommend to anyone...
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“Helpful and supportive...”

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Jun 01,2019
Minithumbup
Sarah
Brenden
By: 'Leeanne'
Jun 01,2019
0 people found
this helpful
I came into tufton house for emergency accommodation at a stressful and destressing time. Both Sarah and brenden made me feel welcomed and offered me support if I needed it. They where easily approachable if I there was any concerns or problems and dealt with ...
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Good
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“Very satisfied...”

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Mar 28,2019
Minithumbup
Bilaal
By: 'Janos'
Mar 28,2019
0 people found
this helpful
Bilaal Lone is the person who is always ready to help with a positive attitude and cheerful smile, highly recommend....
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“Excellent service...”

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Mar 27,2019
Minithumbup
Bilaal
By: 'RachelL'
Mar 27,2019
0 people found
this helpful
Bilaal is very responsive to messages/emails. He is friendly and efficient! Bilaal is always a pleasure to work with...
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“Most Understanding especially with the circumstances regarding my Mother...”

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Mar 19,2019
Minithumbup
Bilaal
By: 'Akberali'
Mar 19,2019
0 people found
this helpful
During my Long term Tenancy of 3 years ( so far ) with Carridon Properties, one of the agents that have been the most responsive, most helpful, cooperative, considerate and understanding has been Bilal. My hats off to him! Thank you for your service!...
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“Excellent!...”

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Mar 12,2019
Minithumbup
Bilaal
By: 'Kirsty'
Mar 12,2019
0 people found
this helpful
Bilaal is an efficient, fair, proactive and conscientious agent, we are very pleased with his service and the agents on the whole!...
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Comment on agent fees
Very Fair
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“Always goes the extra mile...”

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Mar 11,2019
Minithumbup
Bilaal
By: 'Chris Harrold'
Mar 11,2019
0 people found
this helpful
Bilaal has always been there to help and guide me through any tough times I've had and help me in every way he is polite and very professional also excellent at his job, a fantastic ambassador to caridon property...
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Good
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“Professional and efficient...”

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Mar 07,2019
Minithumbup
Bilaal
Akeel
By: 'Hasan Baig'
Mar 07,2019
0 people found
this helpful
I have been using Caridon as a managing agent for years. Bilaal made the task of obtaining my property back from the tenants easy. He was professional and kept me updated throughout the process and made sure all was in order at the time of ...
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Good
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“Fantastic service...”

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Mar 07,2019
Minithumbup
Sherelle
Bilaal
By: 'Milana'
Mar 07,2019
0 people found
this helpful
The estate agents were very friendly, approachable and very responsive through out the tenency, I would recommend Caridon property 100%...
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Comment on agent fees
The agents fees were very reasonable
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“Great experience as a landlord...”

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Mar 06,2019
Minithumbup
Bilaal
By: 'Rus Barnett'
Mar 06,2019
0 people found
this helpful
Having owned several letting agencies in the past and having dealt personally with the day to day running of a busy property management company I feel qualified enough to spot a good agency when I come across one. I wouldn't hesitate to recommend Caridon to ...
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Comment on agent fees
There are no fees to landlords
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“Always helpful...”

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Mar 05,2019
Minithumbup
Bilaal
By: 'Louise Jackson'
Mar 05,2019
1 people found
this helpful
Bilaal lone I have as my agent for many many years and has always been polite and helpful! Also very efficient...
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Comment on agent fees
Always been very reasonable
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“Very understanding with my situation...”

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Mar 05,2019
Minithumbup
Bilaal
By: 'Natalie'
Mar 05,2019
1 people found
this helpful
I've found Bilaal very unstanding of my situation, he has dealt with my query's fast and efficiently. He is always kind and easy to talk too....
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“5 STAR SERVICE...”

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Mar 05,2019
Minithumbup
Nasser
By: 'Nathan'
Mar 05,2019
0 people found
this helpful
It has been a pleasure dealing with Nasser. He goes above and beyond and in extremely professional, honest and reliable. Highly recommended....
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Comment on agent fees
Good
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“Amazing Service!...”

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Nov 27,2018
Minithumbup
Akeel
Lora
By: 'Sully110'
Nov 27,2018
1 people found
this helpful
I have let 2 of my properties with Caridon for the past 4 years and never had any issues and always been paid on time. They are very good and send their own professionals to fix repair issues at very reasonable rates. Would definitely recommend without any ...
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Comment on agent fees
Very reasonable. Excellent rates.
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“Templefields...”

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Jun 08,2018
Minithumbup
Jodie
By: 'Danielle'
Jun 08,2018
1 people found
this helpful
When I moved into templefields House, Sinead quinn helped a lot and tried to make my moving in less stressful. Jodie and sinead have both helped me and made it easier for me and my fanily to settle in . I am very grateful for their ...
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Comment on agent fees
Good
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“Terminus House moving in...”

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Jun 02,2018
Minithumbup
Lora
Paul
By: 'AnaTes'
Jun 02,2018
1 people found
this helpful
While moving into the Terminus House, Lora and Paul helped a lot and tried to make my moving in less stressful. I am very glad that I've moved in finally and they made it easier for me. I am very grateful for their help. Recommend!...
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Comment on agent fees
Good
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By: Barry grindrod
Feb 28, 2019
View all comments (1)
Hi my name is barry grindrod, just a short note to let you know that ur agents at terminus house are above and beyond the call of duty, great assets to have especially Helen cro and jodi and Paul they all strive to make my stay here very welcoming, I have been here a year and these guys dont give up always there to help... ...

“Moving into terminus house...”

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May 28,2018
Minithumbup
Lora
Paul
By: 'TerminusHouse'
May 28,2018
1 people found
this helpful
Since the day I moved in I've felt comfortable and the staff are very reliable. Ive gone to Paul and Lora for any advice etc and they've both been really helpful and have made me feel welcome. From moving such a distance from London and ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Paul Jackson
May 29, 2018
View all comments (1)
Thank you for your kind comments, we are glad that you have found us helpful and hope you and your family enjoy your new home. ...

“I have moved from out of the county which was ......”

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Oct 04,2017
Minithumbup
By: 'Charlotte'
Oct 04,2017
1 people found
this helpful
I have moved from out of the county which was hard but the staff here have been very nice, Ken has been especially kind and helpful and Sinead and Perry both helped me with the paperwork and getting my daughter into nursery I am very ...
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“Since moving into Templefields house Ken has been supportive, friendly ......”

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Oct 02,2017
Minithumbup
By: 'alix'
Oct 02,2017
1 people found
this helpful
Since moving into Templefields house Ken has been supportive, friendly and made me feel welcomed and safe, Ken is always available to tenants and listen's to resolve any problems they may have. Ken is efficient and passionate and also makes sure that Templefields is safe ...
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“I have been living in one of Caridon's properties for 3 ......”

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Sep 26,2017
Minithumbup
Lora
By: 'khad-Lahmidi'
Sep 26,2017
1 people found
this helpful
I have been living in one of Caridon's properties for 3 years and they have always been helpful when I call. If there was a problem in the property they would send me someone to check the issue and resolve it quickly. Never had to ask ...
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“The staff here are amazing Ken who has been there ......”

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Sep 25,2017
Minithumbup
By: 'Becca'
Sep 25,2017
1 people found
this helpful
The staff here are amazing Ken who has been there for me on a number of occasions and Sinead and Perry are always helpful to me from time to time as I have moved from Southeast London and have no one. They are a big ...
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By: Marion Baldwin
May 15, 2018
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My son has just moved into Teminus House. Ken has been wonderful so kind and helpful.The whole team are brilliant friendly, supportive . Cannot praise them enough, ...

“I had a brilliant experience when I felt there was ......”

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Sep 25,2017
Minithumbup
Sherelle
By: 'Paul Wiltshire'
Sep 25,2017
1 people found
this helpful
I had a brilliant experience when I felt there was no one else who genuinely cares. The team especially Sabrina Spalding, went over and above to help me get accommodation, now I am happily in my new place 'literally' brand new! Love the sense of ...
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“I was sent to Harlow by havering council, it wasn't ......”

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Sep 22,2017
Minithumbup
By: 'Ruth'
Sep 22,2017
1 people found
this helpful
I was sent to Harlow by havering council, it wasn't easy as my DD was very close. I met sinead who was very supportive- listened to me and gave me time . Believe me I was breaking down but she lifted me up, I don't think ...
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Comment on agent fees
Good
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“I'm been using caridon for many years and I'm really ......”

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Sep 21,2017
Minithumbup
Lora
By: 'Flory nitu'
Sep 21,2017
1 people found
this helpful
I'm been using caridon for many years and I'm really happy with them .and lora and Kristina are the best...
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Comment on agent fees
Good
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“Have mad me feel very welcomed and settled in my ......”

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Sep 21,2017
Minithumbup
By: 'Natalie k'
Sep 21,2017
1 people found
this helpful
Have mad me feel very welcomed and settled in my new home are always there to help me if I have any prombles . Highly recommend. X...
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Comment on agent fees
Good
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Staff picture Lora
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Comments, Compliments, Feedback and Complaints

Giving us your feedback:
We want to hear your comments, compliments and complaints about our service. The easiest way to send us your feedback is via secure confidential email to info@caridon.co.uk

What can I do if I am unhappy about your service?
We'll make sure your complaints are resolved quickly. When you make a complaint we'll listen to you and take responsibility for finding a solution. We can only fix it if we know about it - please tell us right away if you're unhappy with our service.
Your comments, suggestions and feedback help us improve our service.
Please tell us what you think, so we can make improvements and deliver a service that you'd be happy to recommend.
Please tell us if you've received great service!
We like to know when we're doing things right, so please let us know when you have a positive experience of our service. We'll pass your compliment to the relevant staff member and share it as a great example.

How to send us your feedback:
In writing – Wrencote House, 123 High Street, Croydon CR0 0XJ
By Telephone – 020 3307 0555
By Email - info@caridon.co.uk
We will aim to respond within 10 working days and let you know what we plan to do as a result.
Last updated at 4:53 PM 14/05/2015 by allAgents

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Branch - Croydon, CR0