“Quite possibly the worst letting agent I've ever had to ......”

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Apr 16,2015
By: 'J Hughes'
Apr 16,2015
3 people found
this helpful
Quite possibly the worst letting agent I've ever had to deal with. Their communication skills are awful, quite often when you call you can't get through to who you want to speak to and after leaving messages for days you are lucky if you get an email response, which is ridiculous. If I call, it's because I want to speak to you. They don't seem to understand that they are there to provide a service.

When you do get to speak to someone they are usually massively unhelpful and sometimes rude, often taking well over a week to respond to you, or get a problem resolved at the premises.

The fee's charged are ridiculous, especially when you consider the bad service. I can't imagine that either landlord or tenant is getting value for their money.
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Butters John Bee

2-6 Tontine Square Hanley, Stoke on Trent

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