Brighton & Hove, Brighton & Hove, BN3
5/5, 60 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Estate Agents with Luxury properties for sale throughout Brighton, Hove and surrounding areas

“I have been selling property in Brighton for many years ,......”

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Apr 16,2015
Minithumbup
Dominique
Adam
By: 'karron'
Apr 16,2015
0 people found
this helpful
I have been selling property in Brighton for many years ,where agents are concerned , I've had good , bad , and down right ugly ! But I've finally found excellent ! From stat to finish , I loved there enthusiasm , energy and professionalism , which all made selling my house that bit easier and a lot less Stressful ! Well done fine and country , at last an agent who has it all ! Thanks !
Comment on agent fees
Happy with fees
Was this helpful? Yes
By: Dom
Apr 16, 2015
Thank you very much indeed - we are delighted you are happy with us! Hope your onward move brings you much happiness!

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Opening Hours
Address

Fine & Country
46 Church Road
Brighton & Hove
East Sussex
BN3 2FN
01273739911

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £425,000 £1,600,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 40 0 19 0 0 0
Areas covered
  • BN1
  • BN2
  • BN3
  • BN5
  • BN45
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA Relocation Agent Network
Latest Properties

No Properties

Images & Videos

“A huge thank you for handling the sale of our......”

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Apr 08,2021
Minithumbup
Matthew
By: 'Gay'
Apr 08,2021
0 people found
this helpful
A huge thank you for handling the sale of our late mother's house so brilliantly. The agent (Matt) was delightful to work with. Calm, courteous, and super efficient despite having to deal with somewhat tardy and tricky buyers! He was always available and communicated everything ...
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Was this helpful? Yes
By: Dominique Scott
Apr 08, 2021
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Thanks so much for taking the time to sing Matt's praises - we know he'll go the extra mile for our clients and he'll be delighted to hear your kind words. Thank you! ...

“THANK YOU!...”

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Apr 07,2021
Minithumbup
Matthew
By: 'Rebecca'
Apr 07,2021
0 people found
this helpful
A big thank you to Matthew from Fine & Country Brighton and Hove, our sale wouldn't have happened without him! It's fair to say he went above and beyond to make it happen. Really appreciated. Chris and Rebecca Sokrati...
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Was this helpful? Yes
By: Dominique Scott
Apr 07, 2021
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Thanks so much for your kind words. We wish you and yours much happiness. ...

“I met Dominique when viewing a property 3 yea......”

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Mar 18,2021
Minithumbup
Dominique
By: 'Ros'
Mar 18,2021
0 people found
this helpful
I met Dominique when viewing a property 3 years ago. In fact (I trust she won't mind my saying this as life isn't all a bed of roses) she had a problem gaining access, 2 other sensible people couldn't help and she had to call the vendor! ...
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Was this helpful? Yes
By: Dominique Scott
Mar 18, 2021
View all comments (1)
It's been my pleasure to know you and act for you - thank you for your kind words. The whole team wish you much happiness in your next chapter - and I would love to join you someday to enjoy your new view (and a wee G&T)! ...

“Chris Sawyer of Fine & Country is everything ......”

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Feb 19,2021
Minithumbup
Chris
Matthew
By: 'julian'
Feb 19,2021
0 people found
this helpful
Chris Sawyer of Fine & Country is everything you would not expect from an estate agent. He is dedicated, calm, caring and completely honest. It is absolutely no surprise therefore that he has built a team in his image. I instructed F&C to sell both ...
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Was this helpful? Yes
By: Dominique Scott
Feb 22, 2021
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Thank you for taking the time to leave your review - Chris, Matthew and the team wish you and your family all good wishes in the next chapter ... ...

“The Perfect Estate Agent...”

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Feb 08,2021
Minithumbup
Dominique
By: 'Louise Blair'
Feb 08,2021
0 people found
this helpful
Dominique and her team were exceptionally professional from the first time we met through to the sale of our home. They listened to our needs and their communication levels were excellent. We would have no doubts in recommending Dominique and Fine & Country....
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Was this helpful? Yes
By: Dominique Scott
Feb 09, 2021
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Loved your house, thank you so much for instructing us - it was a pleasure to act for you and I really hope you and your family can move on to joyous times! Thank you for your kind words. Dom and Team. ...

“Dominique Scott 5 Star service...”

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Jan 28,2021
Minithumbup
Dominique
By: 'Nick'
Jan 28,2021
0 people found
this helpful
Dominique Scott of Fine and Country was outstanding for us with the sale of our home. With the remoteness created by Covid and the restrictions of lockdown the chances of any sale falling through must have risen throughout the industry. Dominique was the catalyst for ...
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Was this helpful? Yes
By: Dominique Scott
Jan 28, 2021
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Aw thanks! It was my pleasure x ...

“We all know how stressful moving house is but......”

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Dec 10,2020
Minithumbup
Matthew
By: 'Luisa'
Dec 10,2020
1 people found
this helpful
We all know how stressful moving house is but I can honestly say all of the team at Fine & Country really made this as easy and stress free as possible. In particular I dealt with Matthew Higgins whose sensible, calm and courteous approach made what ...
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Was this helpful? Yes
By: Dominique
Dec 10, 2020
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Thank you so much for taking the time to leave this review - the whole team join in wishing you every happiness in your next exciting chapter! ...

“Very professional service...”

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Jul 24,2020
Minithumbup
Adam
Dominique
By: 'david'
Jul 24,2020
0 people found
this helpful
Selling our family home of 60 years was a huge wrench but proved to be the most straightforward property transaction, especially in the uncertain post Covid world. With a professionally executed sales strategy, Adam and Dominique were straightforward, friendly and attentive throughout. I would recommend them ...
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Was this helpful? Yes
By: Dominique Scott
Jul 24, 2020
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Very kind of you to take the time to leave us a review. Thank you for instructing us and we wish you and the new custodians of your old family home much happiness! ...

“We're so pleased that we went with Fine & Cou......”

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Nov 18,2019
Minithumbup
Dominique
By: 'Sarah'
Nov 18,2019
0 people found
this helpful
We're so pleased that we went with Fine & Country Hove to sell our flat. They did everything you could hope for and more. Dominique was a real star, she kept things moving forwards despite some complications. Her professional experience, straight talking honesty and unfailing sense ...
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Was this helpful? Yes
By: Dominique Scott
Nov 18, 2019
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Aw thanks! My heartfelt best wishes to you for the next chapter ... it was my pleasure to steer this one through to completion. ...

“Our property purchase was made easier by Domi......”

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Oct 08,2019
Minithumbup
Dominique
By: 'Roberta'
Oct 08,2019
0 people found
this helpful
Our property purchase was made easier by Dominique, who was always available and who liaised between solicitors and seller on our behalf. Special thanks for the chauffeur service she and her colleague provided on the day we moved in- transporting us and numerous pieces of ...
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Was this helpful? Yes
By: Dominique Scott
Dec 13, 2019
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Thank you for your kind words - I hope you will be very happy in your amazing new home! ...

“Brilliant experience...”

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Jun 18,2019
Minithumbup
Dominique
Matthew
By: 'Nicki'
Jun 18,2019
0 people found
this helpful
Dom and team have been brilliant from start to finish. The beautiful brochure and seamless viewings and sale were perfectly handled. However it's the ongoing support and advice right to completion that we have genuinely valued. Thank you!...
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Comment on agent fees
The fees were marginally higher but the service and ongoing advice and support justified this.
Was this helpful? Yes
By: Dominique
Jun 18, 2019
View all comments (1)
Aw thanks! Thank you for your instruction to sell your beautiful home, we really enjoyed helping you move to the next exciting chapter! Best wishes to all of you from all of us! ...

“Fantastic service...”

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Jun 03,2019
Minithumbup
Dominique
Adam
By: 'Tallulah'
Jun 03,2019
0 people found
this helpful
Thank you so much to the entire team at Fine and Country for helping with our house sale. They worked really hard to sell our property and also offered advice whenever we needed during the process. The house was always pristine after viewings, they were ...
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Comment on agent fees
Good - they definitely deserved their fee.
Was this helpful? Yes
By: Dominique
Jun 03, 2019
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What a pleasure it was working with you - hope you and your family are ever so happy in your new home! Very warmest wishes from all of us. ...

“A smooth purchase...”

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May 16,2019
Minithumbup
Dominique
Matthew
By: 'Emma'
May 16,2019
0 people found
this helpful
Recently purchased a property through Fine & Country, dealing primarily with Dominique but also Matthew. Excellent communication with the team, Dominique ensured that the purchase ran smoothly, her efforts were much appreciated as we are living abroad during the purchase. Thank you Dominique for keeping everything ...
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“Hard working and professional...”

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May 02,2019
Minithumbup
Dominique
By: 'Phil'
May 02,2019
0 people found
this helpful
I have been very impressed with the service provided by Fine & Country. Dominique handled the sell very well and i am grateful for her hard work / enthusiasm throughout. Very professional and excellent communication....
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Comment on agent fees
Competitive fee basis.
Was this helpful? Yes
By: Dominique Scott
May 02, 2019
View all comments (1)
Very kind of you to take the time to leave a review - it was a great pleasure to act for you and assist in the sale. Thank you so much. ...

“Selling mums house...”

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Apr 01,2019
Minithumbup
Adam
By: 'Wendy'
Apr 01,2019
0 people found
this helpful
An exceptional journey, from the initial meeting with Adam, Dominique and Matthew, to mums house sale completion. The teams total professionalism, confidence and occasional humour were 100% essential to get through an emotional time. Will always remember all your kindness, thank you....
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Comment on agent fees
Fees were fair and good
Was this helpful? Yes

“Wonderful to work with...”

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Mar 06,2019
Minithumbup
Dominique
By: 'Phillip'
Mar 06,2019
0 people found
this helpful
When we were moving here from the US, Dominique went the extra mile and even showed us the flat via FaceTime those having us avoid a trip. We had stuck with us all through our tenancy...
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Comment on agent fees
Standard
Was this helpful? Yes
By: Dominique Scott
Mar 06, 2019
View all comments (1)
Thanks so much! I'm delighted that your move to Brighton has been successful - Brighton's richer for having you here! ...

“Sale and Purchase - Hove...”

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Jan 29,2019
Minithumbup
Dominique
Matthew
By: 'Peter'
Jan 29,2019
0 people found
this helpful
Fine & Country handled the sale of our property and also the property we purchased. We primarily dealt with Dominique, but also dealt with Matthew and Adam. My experience was very positive. I found the team to be practical, patient, (not pushy) and informative. The marketing ...
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Comment on agent fees
The fees were in line with others in the area.
Was this helpful? Yes
By: Dominique Scott
Jan 30, 2019
View all comments (1)
What a lovely review - thank you so much for taking the time. We're delighted that you and your family are very happy in your new home! ...

“Agent...”

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Mar 28,2018
Minithumbup
Adam
Dominique
By: 'peter'
Mar 28,2018
0 people found
this helpful
Very friendly and professional. Kept me updated on developments and good communication. Assisted after the sale as well. Good job, well done....
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By: Dominique
Mar 28, 2018
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Very nice of you thank you! What a very exciting new chapter for you ... don't be a stranger! Stay in touch. All the best from all of us. ...

“F&C pulled out all the stops from beginning to ......”

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Dec 02,2017
Minithumbup
Dominique
Matthew
By: 'Jooles'
Dec 02,2017
0 people found
this helpful
F&C pulled out all the stops from beginning to end. They threw all the could at my sale and found a buyer swiftly in the difficult post Brexit Market. They always returned calls and kept me fully updated. Special nod to Matt who held ...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Dominique
Dec 04, 2017
View all comments (1)
Really appreciate you taking the time to leave us a review .. hope your next chapter brings you peace, prosperity and joy! Yours was such a beautiful home to market - it was really satisfying to use all our Fine and Country resources to sell it! Warm wishes from all of us here. ...

“Amazing! Take a large dose of patience, loyalty and honesty ......”

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Dec 02,2017
Minithumbup
Matthew
Dominique
By: 'Mays'
Dec 02,2017
1 people found
this helpful
Amazing! Take a large dose of patience, loyalty and honesty and add in a good pinch of humour and a swirl of pragmatism and you get these two.. qualities not usually associated with their profession we have felt supported and well advised throughout a complex ...
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By: Dominique
Dec 05, 2017
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Thanks so much for your kind words. We hope you and your family are really happy in your new home .. it was our privilege to act for you .. from all the team at F&C. ...

“Excellent service from this company.Professional and genuine.Great communication.......”

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Nov 29,2017
Minithumbup
Dominique
Matthew
By: 'Russell'
Nov 29,2017
1 people found
this helpful
Excellent service from this company. Professional and genuine. Great communication. Totally recommend. Always willing to listen to concerns or queries....
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Comment on agent fees
Agent fees reasonable for the amount of work involved.
Was this helpful? Yes
By: Dom Scott
Nov 29, 2017
View all comments (1)
Your review is much appreciated - what a very tense transaction it was and we had to have many 'reviews of the situation' didn't we?! I'm delighted that my team delivered for you and thank you sincerely for your instructions. Wishing you both much happiness in the future. ...

“I have found my experience with Fine and Country very ......”

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Sep 27,2017
Minithumbup
Adam
Dominique
By: 'Julian'
Sep 27,2017
0 people found
this helpful
I have found my experience with Fine and Country very positive on every level, Adams assistance and professionalism have been instrumental in making the transaction run as smoothly as can be expected.. Highly recommended...
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“We bought via Fine & Country. Excellent service and communication. Felt ......”

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Sep 14,2017
Minithumbup
Dominique
By: 'Flossy'
Sep 14,2017
0 people found
this helpful
We bought via Fine & Country. Excellent service and communication. Felt that Dominique was more helpful/informed than our own agent. Realise we weren't your client (as we were buying not selling) but really felt looked after and would definitely contact Dominique if we were to ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Dom Scott
Sep 15, 2017
View all comments (1)
It certainly got tougher as the chain got longer didn't it?! There were 7 in the end and we were right in the middle! With all my heart I hope that you and your family will be very happy in your new home - thank you for your kind words! ...

“Professional experience throughout. Very knowledgable regards the local area and ......”

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Sep 12,2017
Minithumbup
Dominique
Matthew
By: 'O'
Sep 12,2017
0 people found
this helpful
Professional experience throughout. Very knowledgable regards the local area and on point with valuation. Clinical handling of negotiations. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Dom Scott
Sep 15, 2017
View all comments (1)
We are delighted to know that you were happy with our team and look forward to working with you again in the future! Thank you for taking the time to review us. ...

“Courteous, helpful and efficient service. Agent updated situation on a ......”

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Jul 24,2017
Minithumbup
Matthew
Dominique
By: 'Mrs'
Jul 24,2017
1 people found
this helpful
Courteous, helpful and efficient service. Agent updated situation on a regular basis and also any query was dealt with promptly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Dom Scott
Jul 24, 2017
View all comments (1)
Thank you for your instructons and for 5 stars! Delighted to see it all go through successfully. ...
Staff picture Dominique
(51)
Staff picture Adam
(19)
Staff picture Matthew
(16)
Staff picture Chris
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Fine & Country - Formal Complaints Procedure

As a Fine and Country customer you expect a first class service from us and we aim to provide it. We have high standards, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

We are also subject to the rules of The Property Ombudsman. In general terms this gives Clients who are unable to resolve a complaint against us the right to have this reviewed by an independent body, the Ombudsman.

We hope that our complaints procedure will resolve any complaint without the need for you to contact The Property Ombudsman. Please note that the Ombudsman will not investigate your complaint before you have completed our complaints procedure and received a letter or email from us giving our final response.

This document shows the steps in our complaints procedure. At every stage we promise to listen, to do everything we can to resolve your problem and to make sure you're happy with the way we do it.

Our Complaints Procedure

If you have a problem relating to the service you have received, please discuss this at the earliest opportunity with one of our members of staff. Our aim is to deal with your problem sympathetically, fairly and quickly.

If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the department dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will depend on the complexity of the complaint.

If the response by one of our Managers does not resolve the matter to your satisfaction, you can ask the Manager to refer the complaint to one of the Directors. It is better if you can do this in writing to:

Mr Adam Farrell
Fine & Country
46 Church Road
Hove
BN3 2FN

A letter of acknowledgement will be sent to you within 3 working days. It will also:

Set out our understanding of your complaint and state when we will be able to reply in greater detail.

You may also be asked for additional information if this is required to assist resolving the matter.

Your letter should state why you are still dissatisfied and what further action you wish Fine & Country to take to fully resolve your complaint. The Director will fully investigate your complaint as quickly as possible.

In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Fine & Country will have given you its final response in writing.

If you are still not satisfied with the steps taken by Fine & Country, you can write to:

The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP (Telephone: (01722) 333306 or e-mail: admin@tpos.co.uk).

The Property Ombudsman will consider your complaint, taking into account any points made by you and Sawyer & Co. The Ombudsman may, however, refuse to investigate a complaint when your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency's final offer of settlement or answer.

The Ombudsman's Office may try to settle the dispute by agreement between you and Fine & Country. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.

The Ombudsman will send his decision to you and Fine & Country. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish.
Last updated at 9:15 AM 29/11/2017 by Matthew Higgins

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Fine & Country

Branch - Brighton & Hove, Brighton & Hove, BN3