Apr 15,2015
Minithumbdown
By: 'First Time Buyer'
Apr 15,2015
2 people found
this helpful
Went into the branch on Friday to sign up to emails regarding properties. The agent I dealt with asked me all the basic questions which were fine. He then proceeded to try and hard sell me their mortage consultancy. I told him that I was not interested more than 5 times, stating that I had a family friend who was a mortgage advisor. He then said well yes I understand it from your perspective but I still think you should talk to our consultants... Being a management student, I replied, I am a business student and understand it from your perspective.. to which he stated well then why dont you just do it then. Already appalled by this approach to customers I wished I had walked out. I asked about a house in the window to shut him up, and he said he didnt know which one I was talking about. He tried typing it into the computer and nothing came up. He asked me if I was sure I was talking about a house in THEIR window, and how much it was. Instead of him getting up, or asking a colleague (all of which were sitting discussing their own private matters, not working), made me get up and have a look at their front window. When I had returned, assuring him I was talking about a property they were advertising, he asked a colleague, who said
aa mate, we sold that last month. Very unprofessional, and this ad is still in their window.
Since this visit to them, which I am still in dismay that they even have a branch with customers, they have rang me during work hours. Once leaving a message, just to say hi, hope you had a good weekend, just wanted to know how you are getting on. ... I was not impressed by this either, as they were quite happy to take up quality time at work to talk nonsense.

I really do not recommend this company at all. They are useless and rude. I have been appalled and offended at their practise.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Taylors Estate Agents

32-36 Allhallows Bedford
Bedfordshire
MK40 1LN

01234 739921

Opening hours


Find the Best Agent to
Sell or Rent Your Home