Harrow, HA1
4.9/5, 193 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Mr Nizar, has provided me a fantastic service and continues ......”

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Apr 13,2015
Minithumbup
Naz
By: 'Erika Khokhani'
Apr 13,2015
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Mr Nizar, has provided me a fantastic service and continues to do so. Over the years, I have worked with many estate agents but I have not met many agents who are pleased to assist above and beyond what they are financially rewarded to do and I am pleased to say that Mr Nizar provides a service that is second to none. Highly recommended!
Comment on agent fees
Extremely good.
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Opening Hours
Address

Empire Chase Limited
14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 95% 97% £0 £220,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 0 129 1 2 0 1 0 14 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“We know this company since 5 years . They are......”

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Aug 22,2019
Minithumbup
By: 'Arti'
Aug 22,2019
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We know this company since 5 years . They are good and provide best possible service in leasing & property management. Can highly recommend them .Naz has been Always helpful and supportive . Thank you so much...
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“Natasha was very attentive to my needs as a c......”

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Aug 21,2019
Minithumbup
By: 'Sara Fadul'
Aug 21,2019
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Natasha was very attentive to my needs as a customer, she have an excellent attitude. She responds almost immediately to emails, texts etc. Such a pleasant character, I wanted to meet her in person so I can express how grateful I am, for her outstanding ...
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“Extremely helpful and efficient service provi......”

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Aug 16,2019
Minithumbup
Naz
By: 'Jaymini Patdiwala'
Aug 16,2019
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Extremely helpful and efficient service provided by Naz and staff. Ensured that the best price was achieved for the sale of property and also seeking rental property in required location. All done smoothly and professionally....
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“Best Property Agents!...”

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Aug 14,2019
Minithumbup
By: 'Jane Kalman'
Aug 14,2019
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Naz and the rest of the team at Empire Chase were absolutely amazing to work with. We really couldn't have asked for better agents - from their level of service, communication and friendliness to their swiftness in dealing with any queries. Naz specifically was great ...
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“I had approached Empire Chase on search of a ......”

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Aug 08,2019
Minithumbup
Naz
By: 'Isaac'
Aug 08,2019
0 people found
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I had approached Empire Chase on search of a new flat to rent. They were genuinely flexible and provided seamless service to the customers. Very approachable and ethical. My moving in and moving out did not have any hassles. I have dealt with them twice ...
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“My association with Empire Chase had been for......”

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Jul 24,2019
Minithumbup
By: 'Sanchayan Gupta'
Jul 24,2019
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My association with Empire Chase had been for the past 3 years. Empire Chase changed the image of the perceived estate agencies that we most have.I have never come across such absolute efficient professional estate agency. Quick and prompt to resolve issues, seamless check in ...
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“Fast and efficient serviceGot the apartment ......”

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Jul 11,2019
Minithumbup
Naz
By: 'John Kalia'
Jul 11,2019
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Fast and efficient service Got the apartment rented within a week of handover All paperwork and payment set up promptly Well done Naz and team !...
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“Naz has been very helpful, responsive and goe......”

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Jul 08,2019
Minithumbup
Naz
By: 'Duke'
Jul 08,2019
0 people found
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Naz has been very helpful, responsive and goes above and beyond. My experience has been very positive and i will definitely recommend Empire Chase....
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“Empire chase definitely recommended...”

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Jul 01,2019
Minithumbup
Naz
By: 'Jas Baweja'
Jul 01,2019
0 people found
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Team at Empire chase is extremely efficient and very professional. I rented one of the properties which was let and managed by them. During letting process and throughout the duration of tenancy I faced absolutely no issue. Team happily accommodated our requests. Special thanks to ...
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“Friendly and professional outfit....”

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Jun 24,2019
Minithumbup
Justyna
By: 'Ridhwan Essa'
Jun 24,2019
0 people found
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As everyone knows, looking for a suitable property to rent or buy is extremely stressful. You need agents who understand your situation and are willing to go the extra mile to make your move as smooth and stress free as possible. Justyna was very friendly ...
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“I am local landlord in Wembley and have used ......”

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Jun 24,2019
Minithumbup
Naz
By: 'Nickie Patel'
Jun 24,2019
0 people found
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I am local landlord in Wembley and have used Empire Chase on several occasions to let our flat and can say that they are the most professional, helpful and experienced agency that we have used. I would recommend their services as they are honest and ...
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“Peace of mind...”

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Jun 15,2019
Minithumbup
Naz
By: 'MS'
Jun 15,2019
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Thank you Empire Chase for a smooth move for my mum! Special mention to Naz who promptly adheres to any issues with the flat and genuinely cares !...
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“Excellent service and very prompt responses...”

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Jun 15,2019
Minithumbup
Naz
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Natasha
By: 'AshokMoorthy'
Jun 15,2019
0 people found
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Naz and Natasha are very supportive and helped in getting the flat ready for me in just 4 days after the tenant moved. All my queries were promptly clarified and the flat was given in the scheduled date. I would really recommend Empire Chase to my ...
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Comment on agent fees
I was charged with zero Agent fees. It's another perk of choosing Empire Chase
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“Great service...”

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Jun 08,2019
Minithumbup
Naz
By: 'Frances'
Jun 08,2019
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Naz has been very helpful and attentive to my needs. He has also been very understanding of our situation and has given us options. Superb and excellent service....
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“Responsive Effective...”

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May 21,2019
Minithumbup
Naz
By: 'andrew'
May 21,2019
0 people found
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Naz is functioning as our letting agent - he is energetic, on the ball and a problem solver. He is responsive, courteous and professional - a pleasure to deal with. He does not sugar coat issues so you have an objective assessment of the "rentscape", ...
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Comment on agent fees
competitive and relationship building.
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“Excellent customer service attitude by both Naz and Natasha. Very professional, courteous, helpful and supportive....”

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May 20,2019
Minithumbup
Naz
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Natasha
By: 'F'
May 20,2019
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Naz and Natasha have been so professional and helpful since the beginning. They are very prompt and helpful with any concerns or queries even till now. I greatly appreciate their support!...
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“Responsive...”

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May 05,2019
Minithumbup
Naz
By: 'V'
May 05,2019
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Highly responsive. Answered all my questions. Gets the job done with no hassles. Found me a tenant in no time....
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“Empire Chase...”

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May 01,2019
Minithumbup
Naz
By: 'Nicholas B'
May 01,2019
0 people found
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Empire Chase Thank You to providing excellent service over 3 years while i been using your services.Naz is fantastic real professional always does the extra mile for customer service.. Just one word..Simply the Best. Highly recommend. Nicholas B...
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Comment on agent fees
Best customer service
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“Excellent service...”

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May 01,2019
Minithumbup
Naz
By: 'GPI Limited'
May 01,2019
0 people found
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This agent has found a tenant for our company in half a day. We are very happy with the efficiency of the staff....
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Comment on agent fees
Good
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“Helpful and approachable...”

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Mar 28,2019
Minithumbup
Naz
By: 'Hugo & Karolina'
Mar 28,2019
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Easy going staff who was always happy to help when anything needed. Smooth process both for starting and when finishing the tenancy. Naz was resolutive, kind and empathetic. Great company to help you finding your home....
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Comment on agent fees
Very good fees compare to most estate agencies
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“Professional and experienced...”

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Mar 23,2019
Minithumbup
Justyna
Naz
By: 'Shane and Rose Marie'
Mar 23,2019
0 people found
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Justyna was great showing us around the flat when we came to view it. She answered all our questions and was friendly in the process. Both Justyna and Naz kept us up to date with everything while we were signing the paperwork and were happy ...
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Comment on agent fees
Minimal agency fees, only an inventory fee which was done when agreed and copies sent to us straight away.
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“Fantastic Letting Agents...”

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Mar 18,2019
Minithumbup
Naz
By: 'Cathal Diver'
Mar 18,2019
0 people found
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Myself and my girlfriend rented an apartment through Empire Chase, from viewing the apartment to renting it throughout our tenancy the empire chase staff were fantastic to deal with, if an issue every arise Naz, Anika and the other staff at Empire Chase resolved it ...
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Comment on agent fees
The agents fees were very low in comparison to others, I believe the only fees were for background checks, there were no moving or renting fees.
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“Excellent,polite and helpful...”

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Mar 10,2019
Minithumbup
Justyna
By: 'ADE'
Mar 10,2019
0 people found
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I received excellent customer service from Justyna.She's incredible from start to the day I moved in to the flat.. Generally, Empire chase is a wonderful letting agent...
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Comment on agent fees
Good
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“It is a pleasure to stay in an flat managed ......”

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Mar 07,2019
Minithumbup
Naz
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Natasha
By: 'Enzo'
Mar 07,2019
0 people found
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It is a pleasure to stay in an flat managed by Empire Chase. Staff is always available and agency has an high level of flats/apartments. I highly recommend ++++...
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Comment on agent fees
Excellent
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“Best Estate Agent...”

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Mar 06,2019
Minithumbup
Naz
By: 'Pank'
Mar 06,2019
0 people found
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Naz is one of the most professional property management agent in London. His response has been always timely and concise. Thanks to his support, I was able to find quality property last year in a very timely manner. I give him 5 star for his commitments ...
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Comment on agent fees
Good
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“Best Letting Agents...”

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Feb 14,2019
Minithumbup
Naz
By: 'Sumit Gupta'
Feb 14,2019
0 people found
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Empire Chase is one of the best Letting and sale agents I have come across in London. Naz and Ankia are really helpful and prompt in their response. They act on complains pretty fast and ensure that it is being solved as per tenants satisfaction. ...
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Comment on agent fees
Good
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“Fast & professional care...”

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Feb 05,2019
Minithumbup
Naz
By: 'BOB'
Feb 05,2019
0 people found
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Had some problems with our boiler and then two leaks from a neighbour's flat above causing it to 'rain' on our boiler, thereby causing it to be tripped and not having heating or hot water. Immediately Naz of Empire Chase sent round someone to check ...
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“Thank you...”

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Feb 03,2019
Minithumbup
Naz
By: 'Manoj Pandey'
Feb 03,2019
0 people found
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Empire Chase is one of the best Letting and sale agents I come across. My Dealing was with Naz, I found him very professional sincere towards customer care. The response time from Naz is too good as he available most of the time to help ...
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Comment on agent fees
Agent Fees is very competitive in current market and lots of flexibility in terms of Fees
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“Thank you Naz!...”

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Jan 09,2019
Minithumbup
Naz
By: 'hm42'
Jan 09,2019
0 people found
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Naz has been incredible from the start! quick to resolve any issue and has always ensured things have been done efficiently and that i am left happy. For the most i am thankful he has been able to quickly get things sorted when needed even ...
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“Five Star Service...”

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Jan 08,2019
Minithumbup
Naz
By: 'Steve Salter'
Jan 08,2019
0 people found
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Naz has been a star agent for me since I began renting an apartment at Wembley Central Apartments. From the beginning, Naz was quick to find new tenants, but also the right tenant with minimum void periods. Always working on our behalf to get the ...
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Comment on agent fees
Very reasonable. The VAT is always a pain, but that's the rules. Always considerate to keep costs down and the close attention pays off as it means tenants stay for longer.
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Staff picture Justyna
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited, Harrow HA1 2BQ


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Empire Chase Limited

Branch - Harrow, HA1