Acumen Estates Ltd
Knotty Ash, Liverpool, L14
4.3/5, 22 reviews
82% recommended
75% sales valuation accuracy
92% sales fee satisfaction

“I felt that the advice and value provided at the ......”

Share on :
Apr 13,2015
Minithumbup
By: 'Mr John D'
Apr 13,2015
2 people found
this helpful
I felt that the advice and value provided at the initial meeting was clear, honest, sincere and realistic. The impression I received was that the advisor owned the company which was largely family run and I believed he would therefore need to make every effort to sell the property to pay his family's wage.

The staff were very professional and polite on the phone when providing timely feedback and again I felt they really wanted to sell the property.

It paid off and the property has now been sold. Very reasonable fees compared to other agents and as I could not do the viewings they were only too happy to oblige. Excellent service, thank you and I would definitely recommend them to others.
Comment on agent fees
Very reasonable fee and beat all of the competition.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Acumen Estates Ltd
40-42 East Prescut Road
Knotty Ash,Liverpool
Merseyside
L14 1PW
0151 228 9459

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 92% £50,000 £139,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 0 0 10 0 3 0 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Just completed the sale of my property...”

Share on :
Apr 16,2020
Minithumbup
By: 'Lorna Christie'
Apr 16,2020
0 people found
this helpful
Just completed the sale of my property with Acumen Estates, John, Jackie and the team could not do enough for me even doing regular checks on the property when it had to be left empty as I live down south. Their straight forward approach from ...
read full review
Was this helpful? Yes

“Buying our first house...”

Share on :
Jan 06,2020
Minithumbup
By: 'Bryony Doherty'
Jan 06,2020
0 people found
this helpful
We bought a property through Acumen in Old Swan. They were very professional and being a first time buyer, pointed me in the right direction when I asked for help. Would definitely recommend to others....
read full review
Was this helpful? Yes
By: Maxine
Aug 16, 2020
View all comments (2)
hi im looking to buy my own property but do you help with getting a mortgage.. i don't have a Deposit but all I do with my wages is rent and its dead money I would love to own my own property but do not have 15% deposit like most banks require I have a steady job of 5 years working in the NHS can you help me please at all thankyou ...

“Highly Recommend...”

Share on :
Aug 31,2019
Minithumbup
By: 'Diane Edwards'
Aug 31,2019
0 people found
this helpful
We recently used Acumen to sell our property, I would highly recommend, they gave us a realistic valuation and we were pleased with the price obtained. They provide a smooth, friendly service....
read full review
Was this helpful? Yes

“Excellent service from start to finish. Jacki......”

Share on :
Jul 12,2019
Minithumbup
By: 'Susan'
Jul 12,2019
0 people found
this helpful
Excellent service from start to finish. Jackie was professional and helpful throughout with my house purchase. Great communication from staff would recommend them....
read full review
Was this helpful? Yes

“Excellent Agents...”

Share on :
May 17,2019
Minithumbup
By: 'Laura'
May 17,2019
0 people found
this helpful
I have used Acumen Estates to buy properties,sell property for me and as managing agents. They have always been efficient, professional and courteous. I would not hesitate to use them or recommend them to others. I wish all agents operated as they do....
read full review
Comment on agent fees
Very good
Was this helpful? Yes

“Friendly and professional service...”

Share on :
Feb 12,2019
Minithumbup
By: 'Keith S'
Feb 12,2019
0 people found
this helpful
Excellent friendly and professional service from all staff members, John did the valuation and photography and Ellie the sale negotiation which all went very smoothly with great communication with regular updates and the sale was completed on time without any problems within a tight time ...
read full review
Comment on agent fees
Acumen’s fees are very good value and were considerably cheaper than other agents quotes
Was this helpful? Yes

“Going the extra mile!!...”

Share on :
Jan 15,2019
Minithumbup
By: 'Rowan'
Jan 15,2019
0 people found
this helpful
We have used Acumen Estate Agents to buy some property over the last 18 months. The service provided by all the staff and Holly in particular was first class. We can truly say that they put themselves out to, 'Go the extra mile' delivering a responsive, ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Delivering a Professional Service...”

Share on :
Jan 15,2019
Minithumbup
By: 'Dave'
Jan 15,2019
0 people found
this helpful
We have used Acumen Estates to manage the rental of our property. We were very impressed with all the staff but Paula especially in delivering a seamless effective service. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Amazing Service...”

Share on :
Jan 07,2019
Minithumbup
By: 'Claire'
Jan 07,2019
0 people found
this helpful
I have recently completed on the sale of my property and can't thank Acumen enough for how efficient and helpful they have been through the whole process. All of the staff are so friendly and eager to help, really made me feel at ease at ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Acumen has zero business acumen...”

Share on :
Dec 18,2018
Minithumbdown
By: 'James'
Dec 18,2018
0 people found
this helpful
Bidding up, breach of contract and questionable conduct. Avoid and take business elsewhere...,wouldn't trust them to sell a garden shed let alone a house....
read full review
Was this helpful? Yes
By: JOHN WHITE
Dec 19, 2018
View all comments (1)
I am surprised by your slanderous comments regarding my company. My staff were both polite and professional in all dealings with you. You made an offer on a property which was put forward to the seller. The seller accepted your offer before deciding to reject it in favour of a higher offer from another party who had viewed the property previously. We did not at any time have any legal contract in place with you. As agents we work on behalf of the vendor and are duty bound to put all offer ...

“Super Sales People...”

Share on :
Dec 13,2018
Minithumbup
By: 'LilyMS'
Dec 13,2018
0 people found
this helpful
Really impressed with the speed and efficiency that Acumen dealt with the sale of my family home. John came along and gave advice on what I should or shouldn't do before putting the house up for sale. We discussed the price for selling, which as ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: John white
Dec 14, 2018
View all comments (1)
Thank you Lily for taking the time to write your review . Really appreciate the feedback, And a big thank you from all the staff. ...

“No wonder unable to sell property...”

Share on :
Nov 10,2018
Minithumbdown
By: 'Kerry'
Nov 10,2018
0 people found
this helpful
Attempted to arrange a viewing for a property. Said they would call me back. Didn't call until both my partner and I chased this over two days. Woman on the end of the phone very rude to my partner 'we were waiting on a call ...
read full review
Comment on agent fees
No idea
Was this helpful? Yes
By: John White
Nov 13, 2018
View all comments (1)
Hi Kerry as explained on the phone, the viewing was being carried out by the vendor not ourselves. The vendor confirmed the appointment with us, we even called on the day to make sure it was still going ahead which was again confirmed. When you initially called to view the property my staff said they would get back to you once we had spoken to the vendor. The reason It took a couple of days to get back to you was we were waiting on a call from the vendor to confirm the appointment. We di ...

“Unable to sell my property...”

Share on :
Nov 04,2018
Minithumbdown
By: 'Unhappy Seller'
Nov 04,2018
0 people found
this helpful
My experience with them has been less acceptable. They cared not in the least about selling my property. They couldn't even arrange a single viewing for the first 12 weeks and then they couldn't find anybody who was interested in paying the price that was set ...
read full review
Was this helpful? Yes
By: Unhappy Seller
Nov 08, 2018
View all comments (2)
I am sorry to hear that your staff is either not capable of handling information correctly or to cowardly to convey information to you, but the price you were trying to sell my property at was not only deemed as appropriate by your staff initially, but was also not set by me, but a independant party surveyor who is a member of the RICS, the Royal Institution of Charter Surveyors. Since you are not a member of the RICS you are actually less qualified to rate the price of the property than the ...

“Top top no nonsense fast selling estate agent...”

Share on :
Oct 31,2018
Minithumbup
By: 'Jeff Murphy'
Oct 31,2018
0 people found
this helpful
Massive thanks to Holly at acumen for her help in selling my property in a difficult sales area. Holly from speaking to potential purchasers to liasing with both solicitors to ensure a quick easy transaction you done a fantastic job for me. Me my family ...
read full review
Comment on agent fees
GOOD
Was this helpful? Yes
By: John White
Nov 08, 2018
View all comments (1)
Thanks Jeff Holly really appreciated the mention. Glad we could help. Regards John ...

“Jackie...”

Share on :
Oct 06,2018
Minithumbup
By: 'Pam'
Oct 06,2018
0 people found
this helpful
Jackie Brown dealt with my sale. She was incredibly helpful, patient and efficient. I have bought and sold over 20 houses in my time and she stands out as the best person I have ever dealt with....
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“I would recommend this estate agents to anyone wanting to ......”

Share on :
Mar 07,2018
Minithumbup
By: 'brenda'
Mar 07,2018
0 people found
this helpful
I would recommend this estate agents to anyone wanting to sell after many let downs from agents these guys sold my house in 4 months with lots of viewing they were allways available and helpful I would highly recommended them great service...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“I thought John over valued the property, however within in ......”

Share on :
Feb 05,2018
Minithumbup
By: 'T.F.'
Feb 05,2018
2 people found
this helpful
I thought John over valued the property, however within in two weeks we had 3 buyers . It was difficult to choose which one ! When I telephoned into the office for an up date the staff knew who I was, were very polite and knowledgeable about what ...
read full review
Comment on agent fees
A fair going rate. Plus they know the property market.
Was this helpful? Yes

“Just like to give a big thank you to all ......”

Share on :
Sep 28,2017
Minithumbup
By: 'Maria Mountaine'
Sep 28,2017
1 people found
this helpful
Just like to give a big thank you to all the staff at Acumen Estates can't fault any of the work that they have done for me. They give 100% to all that they do for all there clientele. I would highly recommend to anyone looking ...
read full review
Was this helpful? Yes

“Our dealings with Paula and Jackie were first class.We ......”

Share on :
Aug 16,2017
Minithumbup
By: 'roger and kathryn'
Aug 16,2017
2 people found
this helpful
Our dealings with Paula and Jackie were first class.We completed a remote move from Northants into Liverpool and despite a lot of traumas along the way, none of which were caused by Acumen, they went over and above the call of duty, particularly on ...
read full review
Was this helpful? Yes

“I felt that the advice and value provided at the ......”

Share on :
Apr 13,2015
Minithumbup
By: 'Mr John D'
Apr 13,2015
2 people found
this helpful
I felt that the advice and value provided at the initial meeting was clear, honest, sincere and realistic. The impression I received was that the advisor owned the company which was largely family run and I believed he would therefore need to make every effort ...
read full review
Comment on agent fees
Very reasonable fee and beat all of the competition.
Was this helpful? Yes

“I have been dealing with Acumen Estates for several years ......”

Share on :
Mar 18,2015
Minithumbup
By: 'ian'
Mar 18,2015
0 people found
this helpful
I have been dealing with Acumen Estates for several years as a Landlord and also for property sales and I have always been happy with their service. If you want honesty in an agent (and I do) then I wouldn't go anywhere else....
read full review
Comment on agent fees
Acumen Estates manage 3 properties for me
Was this helpful? Yes

“This agent should not be used under any circumstances. I ......”

Share on :
Feb 18,2015
Minithumbdown
By: 'Dali'
Feb 18,2015
2 people found
this helpful
This agent should not be used under any circumstances. I have been short paid every month since they took over my property. They have been informed of this multiple times and still haven't rectified it after 7 months. I also had to send them a threatening ...
read full review
Was this helpful? Yes
By: John white
Oct 11, 2017
View all comments (1)
Dali, we paid your rent to you in full every month, It was explained to you that the tenant paid every four weeks which meant over 12 months you would have received 13 payments so would have received the full years rent. I hope you are now clear on this. We manage hundreds of properties on behalf of landlords and have never not paid what is due. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:46 PM 13/09/2018 by heather heather

Awards won by Acumen Estates Ltd, Liverpool L14 1PW


As Seen On

Find the Best Agent to
Sell or Rent Your Home