Pontefract, WF8
4.4/5, 64 reviews
92% recommended
85% sales valuation accuracy
95% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction

“Julie helped by going through every stage of the process ......”

Share on :
Apr 13,2015
Minithumbup
By: 'carol'
Apr 13,2015
0 people found
this helpful
Julie helped by going through every stage of the process in an easily understood and relaxed friendly and informed manner. She made the whole process easier for me and understood my requirements. I would have no hesitation in recommending her and all staff at the pontefract branch
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Reeds Rains
22-24 Beastfair
Pontefract
West Yorkshire
WF8 1AW
01977 701891

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 95% £48,000 £900,000
Lettings 67% 73% £355 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 10 2 19 1 21 0 2 1
Areas covered
  • WF11
  • WF8
  • WF9
  • WF7
  • DN14
  • DN6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

Images & Videos

“Very friendly, approachable staff but at same......”

Share on :
Dec 23,2019
Minithumbup
By: 'Wendy Pickett'
Dec 23,2019
0 people found
this helpful
Very friendly, approachable staff but at same time are honest and down to earth. When the going gets tough they are calm and professional with both parties. Recommend this team to any landlord/landlady....
read full review
Was this helpful? Yes
By: Julie Sumner
Dec 27, 2019
View all comments (1)
Thank you Wendy for the kind words. It was a pleasure to deal with you and hopefully everything will now run smoothly. ...

“First time selling and RR hit the ground runn......”

Share on :
Dec 05,2019
Minithumbup
By: 'Kayleigh Jackson'
Dec 05,2019
0 people found
this helpful
First time selling and RR hit the ground running. The open house worked a dream however as luck would have it all offers fell through. The team worked to push for viewings and it felt like it would be never ending. Hedley has been on ...
read full review
Was this helpful? Yes

“Very poor service from the start. RR are ver......”

Share on :
Oct 21,2019
Minithumbdown
By: 'Maria Ferris'
Oct 21,2019
2 people found
this helpful
Very poor service from the start. RR are very poor at calling you back, very poor when you have a query and trying to sort a problem. My tenants put a new kitchen in my property and RR missed it when they did a review ...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Jun 19,2019
Minithumbup
By: 'Craig'
Jun 19,2019
0 people found
this helpful
I was really happy with the service I got from Nikki finding me a new tenant, great communication, quick turnaround an stress free. Highly recommended, thanks again see you for the next one....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: nikki
Jun 19, 2019
View all comments (1)
thank you for your kind words! ...

“First class...”

Share on :
May 07,2019
Minithumbup
By: 'Lee'
May 07,2019
0 people found
this helpful
From start to finish it was a first class service. They worked really hard to help me secure my tenancy and made it a stress free move. well done Sally & Nikki and once again Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Sarah was absolutely brilliant in negoiating the sale of my house and the buying of my new home thank you...”

Share on :
Apr 10,2019
Minithumbup
By: 'Susan Goodall'
Apr 10,2019
0 people found
this helpful
Sarah was brilliant in negoiating the sale of my house and the purchase of my new house thank you .She went out of her way to be helpful with a very quick sale on both accounts...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Excellent...”

Share on :
Mar 18,2019
Minithumbup
By: 'Rob'
Mar 18,2019
0 people found
this helpful
First time I have had any communication with a letting agent and I must say Sally was brilliant from start to finish . Extremely professional and nothing was too much trouble , even to checking after her work was done to making sure everthing went smoothly. Highly ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great service...”

Share on :
Jan 25,2019
Minithumbup
By: 'BURKEY'
Jan 25,2019
0 people found
this helpful
Brilliant service and negotiation skills. Hedley was polite funny and always helpful....man was pure mustard!!! Much recommended if selling....
read full review
Comment on agent fees
Neutral
Was this helpful? Yes

“Disaster from the start!...”

Share on :
Nov 02,2018
Minithumbdown
By: 'EllieC'
Nov 02,2018
5 people found
this helpful
We applied for a house to let April, it took them a month to put the property through the system, they failed to photocopy a passport correctly and other things i thought would be quite simple on the day of signing the contract it took 5 ...
read full review
Comment on agent fees
The Fees are Ridiculous! All they Want is money
Was this helpful? Yes

“nasty discriminative people...”

Share on :
Apr 06,2018
Minithumbdown
By: 'adam'
Apr 06,2018
2 people found
this helpful
taken my deposit and built up my hopes, then doing all they could to reject me - because im disabled. they altered my income to being lower than it is, to then say i needed 6 months rent - which i have. my credit rating was ...
read full review
Comment on agent fees
terrible. value for money??? i paid to be judged and spoke to like an idiot
Was this helpful? Yes
By: Reeds Rains
May 01, 2018
View all comments (1)
Sorry you were unhappy. We would never discriminate against a tenant due to disability - concerns were raised due to your credit check alone. I know you will have since discussed this further with the branch, but if you have any further concerns please contact us on rrcustomerrelations@reedsrains.co.uk. Thanks, Reeds Rains. ...

“Recently used RR to Let a property, Sarah @ Pontefract always ......”

Share on :
Dec 05,2017
Minithumbup
By: 'Anonymous'
Dec 05,2017
0 people found
this helpful
Recently used RR to Let a property, Sarah @ Pontefract always helpful. Found the process slow! Must be hard for prospective tenants. Other than that they do as advertised....
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Just like to say how much I appreciate the dedicated ......”

Share on :
Aug 10,2017
Minithumbup
By: 'Jayne Dickinson'
Aug 10,2017
0 people found
this helpful
Just like to say how much I appreciate the dedicated staff at Reeds Rains at Pontefract and especially a big thanks to Heather Lucas who went above and beyond to get me the best service and deal . I will highly recommend this team Kind regards ...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“This review appears to be limited to two named staff ......”

Share on :
Jun 29,2017
Minithumbup
By: 'Kevin.'
Jun 29,2017
0 people found
this helpful
This review appears to be limited to two named staff members, however I wish to extend my sincere thanks and appreciation for the marketing and subsequent sale of my property to all members of the Pontefract Branch. However Ruth and Vicky were the main staff ...
read full review
Comment on agent fees
Seem to be quite average fees.
Was this helpful? Yes

“I am currently purchasing a property through Reeds Rains. The ......”

Share on :
Oct 10,2016
Minithumbup
By: 'Jean'
Oct 10,2016
0 people found
this helpful
I am currently purchasing a property through Reeds Rains. The first member of staff I spoke to on the telephone was Stephanie and she was so helpful. She arranged to meet me at the property the next day and when we got there she had ...
read full review
Was this helpful? Yes

“We were guided through the buying process of our new ......”

Share on :
Sep 29,2016
Minithumbup
By: 'Claire'
Sep 29,2016
3 people found
this helpful
We were guided through the buying process of our new home by Frankie who was very professional in all aspects of the move. She kept us up to date with regular telephone calls and messages ....
read full review
Was this helpful? Yes

“After some deliberation I selected Reeds Rain to conduct our ......”

Share on :
Sep 13,2016
Minithumbup
By: 'Gary B.'
Sep 13,2016
0 people found
this helpful
After some deliberation I selected Reeds Rain to conduct our house sale and this decision was the correct one on all fronts from beginning to the end. All staff at the branch were helpful in particular Frankie Westerman was outstanding. I can honestly say without ...
read full review
Comment on agent fees
Good though still awaiting refund from Head Office
Was this helpful? Yes

“Of all the letting agents that I had communicated with ......”

Share on :
Jun 17,2016
Minithumbup
By: 'Jan Cassells'
Jun 17,2016
0 people found
this helpful
Of all the letting agents that I had communicated with or dealt with whilst looking for a property, Louise and Julie were far and above the most professional, honest and friendliest people that we came into contact with. They kept us updated at every stage, ...
read full review
Comment on agent fees
Very Good
Was this helpful? Yes

“The Pontefract dealt with a very sensitive sale for us ......”

Share on :
May 25,2016
Minithumbup
By: 'George D'
May 25,2016
0 people found
this helpful
The Pontefract dealt with a very sensitive sale for us in the best possible way. I found all the staff extremely polite, friendly, helpful and professional at all times and they came up with a buyer. It was a pleasure to deal with them. I ...
read full review
Comment on agent fees
as always fees could be better but they are not the worst.
Was this helpful? Yes

“Top Class service from start to finish!, Victoria McDonnell was ......”

Share on :
Mar 11,2016
Minithumbup
By: 'Luton/Ponty'
Mar 11,2016
0 people found
this helpful
Top Class service from start to finish!, Victoria McDonnell was very very helpful and always on hand if and when we needed her, no hesitation in recommending Vicky or Reed Rains to anyone...
read full review
Was this helpful? Yes

“Only really spoke on the phone but i felt vicky ......”

Share on :
Mar 07,2016
Minithumbup
By: 'John'
Mar 07,2016
1 people found
this helpful
Only really spoke on the phone but i felt vicky went above and beyond to help me out as my circumstances and situation meant I was difficult to be contacted...
read full review
Was this helpful? Yes

“Louise has for the second time now assisted us in ......”

Share on :
Mar 01,2016
Minithumbup
By: 'Sharron Wedgwood'
Mar 01,2016
0 people found
this helpful
Louise has for the second time now assisted us in a smooth and successful move into our rented property Sharron Wedgwood...
read full review
Was this helpful? Yes

“Terrible experience from beginning to finish. they are always taking ......”

Share on :
Dec 12,2015
Minithumbdown
By: 'Adi'
Dec 12,2015
1 people found
this helpful
Terrible experience from beginning to finish. they are always taking side of landlord. All tenants be aware. After 6 years they did not want to return me £100 bond as landlord requested 2 doors to be replaced. I offered repair he refused, so they took his side. There ...
read full review
What agent could do to change your mind?
Fee to be paid every 12 months, regardless of lenght of occupation. We lived 6 in house and had to sign contract every year.
Attached Filesnbsp;
Comment on agent fees
Fee to be paid every 12 months, regardless of lenght of occupation. We lived 6 in house and had to sign contract every year.
Was this helpful? Yes

“It took over a year for our property to be ......”

Share on :
Dec 12,2015
Minithumbdown
By: 'Mr & Mrs Arnold'
Dec 12,2015
1 people found
this helpful
It took over a year for our property to be sold. The agents did not appear to be very pro-active in trying to sell the property. Weeks could go by without hearing from them and more often than not we had to chase them up ...
read full review
Was this helpful? Yes

“Louise was very professional & extremely helpful & always got straight back ......”

Share on :
Dec 11,2015
Minithumbup
By: 'Shell35'
Dec 11,2015
0 people found
this helpful
Louise was very professional & extremely helpful & always got straight back to me with any questions I had. I'm very happy with hers & Julies help & advise...
read full review
Comment on agent fees
I think ‚£180 is very steep for a few checks but accept that is what needs to be done. I am not at all happy about the ‚£120 fees to renew my 6 month tenancy or to leave it
Was this helpful? Yes

“We are the first time buyers of the property and ......”

Share on :
Dec 04,2015
Minithumbup
By: 'Jelena Sidlovska'
Dec 04,2015
0 people found
this helpful
We are the first time buyers of the property and Fiona Edwards was dealing with it.She is a very positive and supportive person,friendly and smiling.Any problems or questions we had( there were lots from our side),Fiona responded quickly in a professional ...
read full review
Was this helpful? Yes

“Louise was very pleasant and very helpful, she made us ......”

Share on :
Dec 03,2015
Minithumbup
By: 'Brogan'
Dec 03,2015
0 people found
this helpful
Louise was very pleasant and very helpful, she made us feel very welcome and has lovely phone manners. Definitely would deal with her again....
read full review
Was this helpful? Yes

“Vicky Mcdonnell dealt with my sale.She was friendly, polite ......”

Share on :
Nov 28,2015
Minithumbup
By: 'Debbie jones'
Nov 28,2015
0 people found
this helpful
Vicky Mcdonnell dealt with my sale. She was friendly, polite and efficient. Always dealt with issues and got back to me when she said she would. I believe she is fairly new to the branch and must say she is an assett....
read full review
Was this helpful? Yes

“very quick and polite service from evaluation to the close ......”

Share on :
Nov 27,2015
Minithumbup
By: 'mark'
Nov 27,2015
0 people found
this helpful
very quick and polite service from evaluation to the close of sale, supported me through a couple of hiccups with the buyer I would definitely use again...
read full review
Was this helpful? Yes

“Fiona was always very professional and very helpful. She always ......”

Share on :
Nov 25,2015
Minithumbup
By: 'Jo'
Nov 25,2015
0 people found
this helpful
Fiona was always very professional and very helpful. She always got any information I needed and was always courteous. She was very enthusiastic and showed a real interest in trying to get the sale sorted for me. She did an excellent job....
read full review
Was this helpful? Yes

“The care and attention paid to us from the point ......”

Share on :
Nov 18,2015
Minithumbup
By: 'Jean Keith'
Nov 18,2015
1 people found
this helpful
The care and attention paid to us from the point of valuation by Carolyn to Vicky liaising with us for viewing, feedback and keeping us informed have made the selling of our property such a positive experience. At all times we have been dealt with ...
read full review
Comment on agent fees
Competitive rates not the most cheapest but not the most expensive. Completely happy - as the saying goes "you get what you pay for". In our experience this was worth it from start to finish.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:52 PM 19/02/2019 by George Richardson

Awards won by Reeds Rains, Pontefract WF8 1AW


As Seen On

Find the Best Agent to
Sell or Rent Your Home