Worcester, WR1
4.9/5, 240 reviews
98% recommended
94% lettings valuation accuracy
98% lettings fee satisfaction
Northwood - Visit Our Website

“As a first time landlord, Jonathan put me at ease ......”

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Apr 13,2015
Minithumbup
Jonathan
By: 'Hannah'
Apr 13,2015
2 people found
this helpful
As a first time landlord, Jonathan put me at ease as soon as he came to look at the property. I felt as though an honest appraisal was given and that the advice I received was honest and trustworthy. There was no pushiness and no hidden costs; everything was explained in a clear and straightforward manner. After the visit, I was put under no pressure to go with them, yet once I did indicate my wish to use Northwoods as a letting agent, the process was swift and easy.
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Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 179 4 0 0 0 0 2 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“Northwood were incredibly helpful in finding ......”

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Nov 27,2020
Minithumbup
Harriet
Maria
By: 'Eleanor Travis'
Nov 27,2020
1 people found
this helpful
Northwood were incredibly helpful in finding us a property to suit our needs. The team are very approachable and responsive to emails/calls....
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“Very efficient, kind and professional service......”

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Nov 25,2020
Minithumbup
Maria
Harriet
By: 'MR Rowson'
Nov 25,2020
1 people found
this helpful
Very efficient, kind and professional service... we felt that we were in good hands throughout the whole process. Thanks again....
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“FABULOUSReally friendly and prompt service a......”

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Nov 21,2020
Minithumbup
Harriet
Maria
By: 'Sydnee Taylor'
Nov 21,2020
1 people found
this helpful
FABULOUS Really friendly and prompt service at a very stressful time, especially with the added issue of Covid. All members of staff were extremely helpful and made sure that everything was planned and prepped before the move in day and also checked upon after the ...
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“Very helpful and communicated the process fro......”

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Nov 11,2020
Minithumbup
By: 'Tom Brushwood'
Nov 11,2020
1 people found
this helpful
Very helpful and communicated the process from start to finish throughly! Always offered to call if I needed anything at all! Maria and Johnathan were especially helpful...
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By: Jonathan
Nov 12, 2020
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Hi Tom, many thanks for posting feedback and for your positive review, it is very much appreciated. We hope you are settling in well to your new home and that you will be really happy there. It was a pleasure to help. Best wishes from all of us, Jonathan ...

“Excellent experience from the team. Esp Maria...”

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Nov 10,2020
Minithumbup
Maria
Harriet
By: 'Prince Kanati'
Nov 10,2020
2 people found
this helpful
Excellent experience from the team. Esp Maria. Our application process was completed within a week. communication was excellent! Our house was clean and spotless on arrival. We just can’t fault them. Thank u for a wonderful experience. Portia&Prince....
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By: Maria
Nov 12, 2020
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Hi Portia & Prince, thank you for posting a review and for your kind comments. Re-locating from a different part of the country can be a stressful time and, with the help of a video tour, we are pleased that we were able to help you secure a Worcester property. We hope you will be very happy in your new home and we are here to help with any issues you may have as you settle in. Best wishes from all of us. Maria ...

“All the staff are very friendly and helpful a......”

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Nov 09,2020
Minithumbup
Maria
Jonathan
By: 'Florin Popovici'
Nov 09,2020
2 people found
this helpful
All the staff are very friendly and helpful and we are very grateful to work with them. We got all the information and help in time and it was very easy to work with them....
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By: Jonathan
Nov 11, 2020
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Hi Florin, Thank you for taking the time to post some feedback of your recent experience of letting a property with us, it is very much appreciated. We hope that you and your family are settling in well and enjoying your new home. With best wishes from all of us. Jonathan ...

“Everything you could want from a letting agency...”

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Nov 09,2020
Minithumbup
Maria
Harriet
By: 'Lindsey Carboneau'
Nov 09,2020
2 people found
this helpful
Working with the Northwood Worcester team as a tenant has been an excellent experience. They are always responsive and were quick to answer any questions and contact the landlord and contractors needed for service and repairs at the property. Sorting out all the paperwork was ...
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By: Maria
Nov 12, 2020
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Hi Lindsey, thank you so much for posting a review and for your lovely positive feedback, it is very much appreciated. It has been a pleasure to help. I hope you are settling in well and will be very happy in your new home. Best wishes from all of us. Maria ...

“Maria has helped me throughout the whole proc......”

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Nov 07,2020
Minithumbup
Maria
Robert
By: 'Shannon de Vroomen'
Nov 07,2020
2 people found
this helpful
Maria has helped me throughout the whole process, no matter how much of a nuisance I was with my many questions she answered them all really quickly and made sure everything was properly answered. Thanks to her and the team my plans to move to ...
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By: Maria
Nov 12, 2020
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Hi Shannon, many thanks for your lovely feedback, it is really appreciated and great to know that we have been able to help make your move as easy and as stress-free as possible. We hope you will be really happy in your new home. Best wishes from all of us. Maria ...

“I can't recommend Northwood enough - they are......”

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Nov 06,2020
Minithumbup
Maria
Robert
By: 'Holly'
Nov 06,2020
1 people found
this helpful
I can't recommend Northwood enough - they are attentive, friendly, and so efficient. They made the whole process so easy and responded very quickly to any queries we had. Maria especially is a fantastic member of the team and was so helpful and kind!...
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By: Jonathan
Nov 12, 2020
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Hi Holly, thank you for posting your lovely review and for your positive feedback, it is really appreciated. It was a pleasure to help you secure a new home and we hope you are settling in well and will be very happy there. Thank you again. Best wishes from all the team. Jonathan ...

“5 stars are not enough to talk about the qual......”

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Sep 08,2020
Minithumbup
Robert
Maria
By: 'eugen chirila'
Sep 08,2020
3 people found
this helpful
5 stars are not enough to talk about the quality of services offered by the agency in finding a home suitable for our needs. Harriet, Maria and Robert are our champions and we thank them for everything they have done for us so far!...
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By: Jonathan Edwards
Sep 10, 2020
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Hello Eugen, thank you for posting a review and for your wonderful feedback, it is really appreciated. We hope you are settling in well and are enjoying your new home. Vă dorim fiecare fericire în noua dvs. casă. from all of us. Jonathan ...

“Excellent service...”

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Sep 07,2020
Minithumbup
Maria
By: 'Belinda Miles'
Sep 07,2020
1 people found
this helpful
Super service. Nothing was too much trouble. They always got back to us when we had a query straight away. Made the process very smooth. Definitely stand out above other letting agents. Thank you....
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By: Jonathan Edwards
Sep 10, 2020
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Hi Belinda, many thanks for posting a review and for your positive feedback, it is greatly appreciated. We are pleased that we were able to help you secure a home in Worcestershire and hope you will be really happy in this part of the country now that the extended move day journey is behind you. Best wishes from all of us. Jonathan ...

“Northwood Worcester were amazing!...”

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Sep 03,2020
Minithumbup
Maria
Robert
By: 'James Birkett'
Sep 03,2020
1 people found
this helpful
Northwood Worcester were amazing! We approached Northwood after seeing one of their properties on Rightmove and it seemed to suit our needs, despite Covid-19 they handled viewings, exchange of keys and signing of forms very smoothly. They always answered the phone when I called and ...
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By: Jonathan Edwards
Sep 10, 2020
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Hi James, Many thanks for your positive feedback and for posting a review. It is very much appreciated. It has been a challenging period since the initial COVID outbreak but by adapting our methods and with the use of video tours and developing a contactless application process, we have been able to carry on helping people move home safely and it is great that we were able to do so for for you. Hopefully all the boxes are now unpacked and you are settling in well. Best wishes from all the team. ...

“Quick responses from agent and a thoroughly p......”

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Aug 31,2020
Minithumbup
Maria
Jonathan
By: 'Joseph Atkinson'
Aug 31,2020
1 people found
this helpful
Quick responses from agent and a thoroughly pain less experience. Northwood Worcester helped us through every step of the process....
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By: Jonathan Edwards
Sep 03, 2020
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Hi Joseph, many thanks for taking the time to post feedback of your experience to date with Northwood Worcester, it is very much appreciated. We know that moving house can be stressful at the best of times and we work hard at trying to take as much of that stress out of the process as we possibly can. It is great to hear that you have had a really good experience from the start and we are here to help if you need anything going forwards. Hope you are settling in well. Best wishes from all of us. ...

“Very helpful...”

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Aug 28,2020
Minithumbup
Maria
By: 'Abi Smith'
Aug 28,2020
1 people found
this helpful
Maria was very helpful throughout, even when we had issues with getting certain documents sent across. It was a very quick and efficient process and would definitely use Northwood again....
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By: Jonathan Edwards
Sep 10, 2020
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Hi Abi, Thank you for taking the time to post some feedback of your experience of renting a property through Northwood and for your positive lovely comments. It is really appreciated and wonderful to know that you have been so happy with the service you have had from us. I hope you are settling in well and enjoying your new home. Best wishes from all of us. Jonathan ...

“Northwood...”

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Aug 01,2020
Minithumbup
Harriet
Jonathan
By: 'Eleanor Inge'
Aug 01,2020
1 people found
this helpful
Very thorough and helpful, not just in assisting in finding a home but also throughout my tenancy. Wonderful people, especially with the fact I’m a little absentminded when it comes to keys aha. 10 out of 10, would recommend....
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By: Jonathan Edwards
Aug 05, 2020
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Hi Eleanor, many thanks for posting a review and for your kind words. It has been a pleasure to help. keys can be awkward things at the best of times ? With best wishes from all of us. Jonathan ...

“Brilliant Service...”

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Jul 27,2020
Minithumbup
Maria
Harriet
By: 'Jacob Lewis'
Jul 27,2020
1 people found
this helpful
Brilliant customer service provided by Maria and Harriet when arranging our letting through Northwood. Great communication was provided and they made us feel at ease due to this being our first letting. Would highly recommend....
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By: Jonathan Edwards
Aug 05, 2020
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Hi Jacob, Many thanks for posting a review and for your positive feedback which is very much appreciated. Renting for the first time can seem a bit daunting and it is great to know that we were able to make the process as easy as possible for you. We did not get to see you on the keys day as you were busy on van duty but we all hope that you and Ellie are settling in well and enjoying your new home. Best wishes from all of us. Jonathan ...

“Never a bad word to say about Northwood. We ......”

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Jul 27,2020
Minithumbup
Harriet
By: 'Leisha Rymsza'
Jul 27,2020
1 people found
this helpful
Never a bad word to say about Northwood. We have been renting from Northwood for nearly 4 years now and only experienced great service. Harriet is our 'go to' and she is great! Friendly and always ready to help....
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By: Jonathan Edwards
Aug 06, 2020
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Hi Leisha, thank you so much for taking the time to post a review and for your kind comments, it is really appreciated and gave Harriet in particular a warm glow inside. Where did 4 years go to? - It seems only yesterday (well maybe a year or so) since the twins arrived. Our very best wishes to you all. Jonathan ...

“Friendly helpful staff who will make the move......”

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Jul 24,2020
Minithumbup
Harriet
Robert
By: 'Liam willems'
Jul 24,2020
2 people found
this helpful
Friendly helpful staff who will make the move less stressful. They went that extra mile to help with my search for a property, and securing it. Documents were ready sign and moved in happily....
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By: Jonathan Edwards
Jul 27, 2020
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Hi Liam, many thanks for posting a review and for your positive feedback. It has been a pleasure to help and we hope you will be very happy in your new Malvern home. Best wishes from all of us. Jonathan ...

“I have been letting my flat from Northwood fo......”

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Jul 20,2020
Minithumbup
By: 'Paul Tuininga'
Jul 20,2020
1 people found
this helpful
I have been letting my flat from Northwood for 5 years now. They have always been reliable and helpful. On the the rare occasions I have had problems they have always sorted it out straight away. They have looked after me well....
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By: Jonathan Edwards
Jul 22, 2020
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Hi Paul, many thanks for posting a review and for your positive feedback. It is much appreciated and all the more so as you have 5 years experience of how we do things. With best wishes from all of us. Jonathan ...

“I would highly recommend Northwood as your le......”

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Jul 11,2020
Minithumbup
Harriet
Jonathan
By: 'Ben clewer'
Jul 11,2020
1 people found
this helpful
I would highly recommend Northwood as your letting agent. Especially after the recent help I received during lockdown and being out of work for a month. They went above and beyond when i had trouble with a months rent until i was back in work. ...
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By: Jonathan Edwards
Jul 14, 2020
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Hi Ben, thank you for taking the time to post a review and for your positive comments. It is greatly appreciated. It has certainly been a challenging time during the COVID outbreak but, when people are up-front about their situation and keep the lines of communication open, we have found that landlord's have generally been willing to accept sensible and pragmatic proposals. I am pleased that we were able to help at what must have been a difficult and uncertain time for you. with best wishes from ...

“All the team at Northwood I found very profes......”

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Jul 10,2020
Minithumbup
Harriet
Jonathan
By: 'Gareth Williams'
Jul 10,2020
1 people found
this helpful
All the team at Northwood I found very professional ,friendly and helpful throughout the whole renting process . Recommend Northwood to everyone....
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By: Jonathan Edwards
Jul 14, 2020
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Hi Gareth, many thanks for taking the time to post a review and for your kind comments. Since we first opened our doors in 2003, two of our main aims have been to provide highly professional service and to do so in a friendly and helpful manner. It is really pleasing to hear that this has been your experience with Northwood to date. Best wishes from all of us. Jonathan ...

“I think the whole process was made easy and s......”

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Jul 09,2020
Minithumbup
Harriet
Maria
By: 'Ashley Birt'
Jul 09,2020
2 people found
this helpful
I think the whole process was made easy and simple. Obviously due to the current circumstances we were unable 2 veiw the property in person before we got the Keys so we are now realising that the house was very dirty and needed fully redecorating. Other ...
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By: Jonathan Edwards
Jul 13, 2020
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Hi Ashley, many thanks for taking the time to post some feedback and for your kind comments. We have indeed been in very unusual times it great that we have managed to help you and your family move to a new home in these unprecedented times. It is disappointing to hear that the property did not fully meet your expectations in the circumstances but we hope that you will all be very happy once you get settled in, especially once the second bedroom becomes "Princess Pink". With best wishes from all ...

“Northwood Lettings were great! Viewed the pro......”

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Jul 09,2020
Minithumbup
By: 'Kate McGrath'
Jul 09,2020
2 people found
this helpful
Northwood Lettings were great! Viewed the property on the date and time agreed, everything went ahead easily and quickly! Would recommend......
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By: Jonathan Edwards
Jul 14, 2020
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Hi Kate, The last few months have been a challenging time for everyone which makes it all the more pleasing that working within the restrictions we have been able to help you secure your new home. Your positive feedback is greatly appreciated and we wish every happiness. Best wishes from all of us. Jonathan ...

“Northwood Worcester...”

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Jul 09,2020
Minithumbup
Harriet
Robert
By: 'Grace Hewitt'
Jul 09,2020
2 people found
this helpful
I can’t recommend Northwood, Worcester enough, they have been incredibly efficient and professional throughout. Thank you for making the letting process as stress free as possible....
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By: Jonathan Edwards
Jul 14, 2020
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Hi Grace, thank you for taking the time to post a review and for your positive feedback, it is very much appreciated. It has been a pleasure to be involved with your Barbourne property and we look forward to helping you with the next phase. Best wishes from all of us. Jonathan ...

“Thank you Northwood...”

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Feb 14,2020
Minithumbup
Harriet
Robert
By: 'Amelia Hobbs'
Feb 14,2020
2 people found
this helpful
Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with ...
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By: Jonathan
Feb 21, 2020
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Hi Amelia, thank you so much for your lovely feedback. It is a shame that you had a bad experience with a different letting agent but good to know that you have been so happy with the service that you have had from Northwood over 2 years. All letting companies are not the same and it is great to hear that our customer service really does make a difference. Best wishes from all of the Northwood team, especially with your plans to purchase a property. ...

“Trying to make an appointment to view a prope......”

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Dec 18,2019
Minithumbdown
By: 'Tracey Williams'
Dec 18,2019
1 people found
this helpful
Trying to make an appointment to view a property was painful, no interest shown and customer service was non existent.... very disappointing...
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By: Jonathan
Dec 18, 2019
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Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoo ...

“Northwood have been excellent during the enti......”

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Nov 15,2019
Minithumbup
Robert
By: 'Gemma Yanez'
Nov 15,2019
1 people found
this helpful
Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth....
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“Excellent customer service provided by Harrie......”

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Oct 21,2019
Minithumbup
Harriet
By: 'Dean Gallen'
Oct 21,2019
0 people found
this helpful
Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with...
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Staff picture Robert
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Staff picture Harriet
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A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

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Branch - Worcester, WR1